Review (August 2025)
Pearson vue delivers high-stakes exams that empower professions to certify and license individuals who safeguard and advance their communities across the globe. we continue to develop the leading testing technologies that drive progress through essential credentials in virtually every industry.
500M
Estimated Revenue
5.03M
Website Visitors
1.1/5
Trustpilot Score
What do we know about Pearson VUE?
Estimated Revenue (2020)
$500M
Total Employees
2300
Founded
1997
Industry
Information Technology And Services
Location
Bloomington, United States
About
Pearson VUE: Pearson VUE offers innovative computer based testing solutions through secure, electronic test delivery. Pearson VUE provides licensure and certification exams for Microsoft, Cisco, CompTIA, Oracle, HP, GMAC, NCLEX, FINRA, ASCP, DANB and many more.
What is Pearson VUE's Revenue?
Pearson VUE's estimated revenue for 2024 is $500M.
What does Pearson VUE do?
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for high-stakes certification and licensure exams in the healthcare, finance, information technology, academic and admissions markets. We offer a full suite of services to develop, manage, deliver and grow test programmes for over 450 clients via the world's most comprehensive network of highly secure test centres in 180 countries, and through online solutions. Pearson VUE owns Certiport, the global leader in foundational IT certification solutions, and is a business of the world's leading learning company Pearson (NYSE: PSO; LSE: PSON).
What are the monthly traffic metrics for Pearsonvue?
6/mo Traffic Growth
-6.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
5M
Time on Site
7.1Mins
Pages per Visit
7.0
Bounce Rate
28%
How fast is Pearsonvue growing?
Pearsonvue has grown by 9.2% in the last 6 months according to SimilarWeb.
How do people interact with Pearsonvue?
Last month, Pearsonvue received 5M visitors who spent an average of 7.1 minutes on the website and visited 7.0 different pages per session. Overall, 28% of people bounce on the first visit.
How do people find Pearsonvue?
2.5M people (49%) visit Pearsonvue directly. 1M (20%) people search for them in Google. Whereas, 125.7k (2%) discover Pearsonvue through Facebook, Reddit, and YouTube. 313.2k (6%) visitors come from Pearsonvue's email newsletters. Finally, 7.5k (0.1%) people come from affiliates and or paid referrals.
Who uses Pearsonvue?
Pearsonvue's top market is the United States and they receive 2.4M (47.0%) people.Then the 2nd is United Kingdom with 436.9k (8.7%).The 3rd is is Australia with 286.2k (5.7%).
Traffic Growth (last 6 months)
What are Pearsonvue's ads on Google?
Google Ads
Online Proctored Exams - Certification & Licensure
https://home.pearsonvue.com/Test-Owner/Deliver/Online-proctored.aspx
Explore online proctored delivery for your licensure exams. Convenient, at-home testing. Complete exam protection. Live proctoring. Reach more candidates. 24/7 chat support. Robust test driver.
Online proctored exams - Convenient testing from home
https://home.pearsonvue.com/Test-takers/OnVUE-online-proctoring.aspx
Make your military experience stand out and count with professional certifications. Thousands of exams from leading organizations across a variety of industries. View Upcoming Events. Apply Online. Schedule An Exam.
Online proctored exams - Convenient testing from home
https://home.pearsonvue.com/Test-takers/OnVUE-online-proctoring.aspx
Make your military experience stand out and count with professional certifications. Thousands of exams from leading organizations across a variety of industries. View Upcoming Events. Schedule An Exam. Apply Online.
Online proctored exams - Convenient testing from home
https://home.pearsonvue.com/Test-takers/OnVUE-online-proctoring.aspx
Online proctored exams - Convenient testing from home
https://home.pearsonvue.com/Test-takers/OnVUE-online-proctoring.aspx
Make your military experience stand out and count with professional certifications. Thousands of exams from leading organizations across a variety of industries. Apply Online.
What do Pearsonvue's customers say about them?
Review Score
1.1/5
Total Reviews
438
Info
Pearson VUE5 Star
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1 Star
100.0%
Read reviews that mention
André Serrano
Shameful IT service
Reviewed on 2021-05-18T11:49:33
How dare you to waste people money and time with your poor service?? I should sue you but my time doing so it is not worth it.Coming from IT background and working for the industry I feel genuine shame for such incompetent service. You cause pain to so many people around the world, students and professionals. But deep inside you do not give a damn because you are market leader.
You HAVE TO make sure your customer is having the correct requirements before hand. To do so, you have to do check in at least 24 hours before!
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Nancy Raffaele-ILIC
Incompetent people-poor English too
Reviewed on 2021-05-17T20:00:50
Customer reps aren't able to converse well in English. They disconnect you and don't know enough to help.Poor service. Couldn't take my exam and now have to wait 1 week for a decision?
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Neha Singh
Worst service
Reviewed on 2021-05-17T16:50:51
Worst service, people!
Smart average customer
What a rude piece of trash so-called…
Reviewed on 2021-05-16T16:53:18
What a rude piece of trash so-called person that works the front desk at this location.She sits behind her mask her plastic shield making you stand 10 feet away while speaking quietly enough for the testers and loudly enough for her. Every verb she uses is slanted with attack and nastiness. She may not call you a jerk to your face but she certainly expresses it in every other way physically possible. I pray this woman loses her job, and Pearson Vue gets their act together. Because you give this person way too much opportunity to affect peoples life. This woman I hope you read it you are trash trash trash! Ma’am you are an absolute disgust to the human race. I feel bad for your knee brace and crappy outfit.
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customer
PMP- Worst experience ever
Reviewed on 2021-05-15T19:36:53
Worst experience ever! I wonder how institutions can use this organization to proctor their exams.
Today it was my 2nd attempt to take my PMP exam with them,the exam is 4.5 hours long. The first time the proctor was not able to open the exam on my computer and he ended up canceling the exam without notice and they never sent me an email to let me know the issue was resolved.
The second time I didn’t have any issues until it was time to take my break. Before the break I asked the proctor if it was okay to use the restroom and drink water during my 10 minute break and he said yes. When my break started I informed him I would be going to the restroom and he said OKAY. When I returned he said “I’m revoking your exam because you’re break is done and you were not back on your chair” at this point I’m looking at the timer on the screen and I see I have 4 minutes left until my break is over, of course I’m super confused and frustrated. I keep telling him I have minutes left on the timer and he simply just closed the window and the exam and told me there was a case open for me. I contacted customer service via chat and they said the case was escalated and I just have to wait until they have a resolution.
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Bart VonDoom
Worst experience ever! How can they still be in business?
Reviewed on 2021-05-14T23:25:56
I took a retake of the CompTIA Network+ exam online from home today and had the worst experience ever.I already tried this exam once earlier this month, and the first take was already quite disappointing.
The proctor told me that I couldn't read the questions out loud which is something I do to help me concentrate and better understand the questions since they were in a foreign language (English is not my native language) and literally, anytime I was making the tiniest amount of noise they were threatening me with revoking the exam which clearly does not help and adds an extra layer of stress.
The CompTIA Network+ exam has a high threshold to pass, and sadly, my first attempt was unsuccessful.
I paid for a retake and took it this evening, I knew what to expect since I did it once, I went through the process of showing my desk and providing pictures, etc... All went fine and I left the room to drink a bit of water before launching the exam as I knew we are not allowed to eat or drink during the exam (exam length being 90 minutes). I launched the exam and started to answer questions but after 20-25 minutes, the proctor launched the chat to message me and asked why I left the room? I replied I didn't leave the room since I started the exam, the last time I left the room was before the exam to drink some water prior to taking the test. He said he needed to investigate and a few minutes later he told me he was revoking my exam. I complained that I didn't break any of their rules since I didn't leave the room from the moment the test started and also asked why it took him 20 minutes to "react to me leaving the room" but the proctor was simply rude, didn't answer any of my questions and gave me a case number to complain about if I wanted to. Since I spent a large number of weeks studying to pass this test, a test that cost $338 per take, I think this was a complete scam for money since I did not do anything wrong! I didn't cheat or anything, I didn't even murmur the questions since I knew that could cost me the exam, yet an over-zealous rude proctor revoked it for absolutely no reason! I have contacted Pearson and will fight this as I think this is totally unfair and a complete scam for money but to whoever is reading this review, this is your word of warning, they will just use anything to revoke your exam and take your money! Not to mention how rude their proctors are! I cannot believe they are still in business!
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Colm Coakley
CIMA CASE STUDY EXAM, TERRIBLE EXPERIENCE
Reviewed on 2021-05-14T14:41:03
I had originally scheduled my CIMA case study exam for Thursday the 13th May @ 7am.I conducted two successful system tests. I then proceeded to check in @ 6.30 am as instructed. However the check in process failed and froze/hung on two separate occasions. I was advised by someone (named Shivram) in chat that there were technical difficulties. I was asked if I was running a VPN. I confirmed I wasn't
I relaunched the OnVue App a third time (my 7am start time had passed at this stage) and managed to successfully make it to the Check In Queue stage. And then I was just left there. Time passed. I got no update. No one contacted me via chat. There was no Help button or chat function I could open to request help. I just sat there for 40 minutes. I wasn't sure what to do.
I eventually quit, went to the Pearson website and initiated the customer support chat. The customer support operator (named Dinah) took my details, went through the details of my story and secured me an exam reschedule for May 14th at 1.30pm.
So far so frustrating
Logged in today and began the check in process @ 1pm. Everything went smoothly. My exam launched @ 1.30pm and I began my tutorial. My Exam proctor was named Rebecca.
I confirmed some details with the proctor, confirmed my video recorder and microphone was working.
Spent 10 or so minutes going through a tutorial and then began my exam.
About 20 minutes in, my exam was shut down. Was told I was speaking aloud and was warned against exam conduct. I was not speaking aloud but had coughed several times. I acknowledged and was allowed back in the exam. I did not want to challenge or question the proctor for obvious reasons
Soon after I was told via chat that I was now mumbling. Again I was not. My room was completely silent. with about 12 or so minutes of my first 45 minutes of section one remaining, my exam was abruptly cancelled. It was cancelled before I could acknowledge the second warning
No one reached out to me. I was not allowed back into the exam. I was not speaking aloud, mumbling or making any other kind of noise. I was moving my finger along the screen as I was reading the text (so as not to lose where I was) but I was not making any sounds.
I again contacted the customer support via Pearson website. They took my details and said they would open a "Case".
I feel very strongly that I was removed from my exam without justification and that I did not break any exam policy. I behaved exactly as I would in an exam test centre. Technical difficulties on their side prevented me from sitting the exam on Thursday and my Friday afternoon exam was cancelled abruptly without due cause in my opinion.
As a result, six weeks of study are down the tubes, I'm down my exam fee and I now have to wait until August to re-sit. I feel I have been very badly messed around by Pearson.
I will not use this service again. I would strongly recommend that no one uses this service. FOr a CIMA exam or anything else.
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Jehanne Julien-Banica
Bad customer service
Reviewed on 2021-05-14T11:09:05
Bad customer service. Testing online was awful. Worst experience testing. I spent 7hrs dealing with technical difficulties and was not able to take my test.I have taken many tests and this has been one of the worst experiences ever. I don’t know why they chose this company to do the testing for them but I hope they never do it again. They couldn’t do their own troubleshooting. Everyone seemed lost and unprepared to manage what they are doing. Very scripted but so not helpful at all.
read more
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