Review (August 2025)

Openbank, el banco del futuro, hoy. somos el banco online del grupo santander, disponibles 24x7 y sin comisiones en tus gestiones diarias. ¡descúbrelo!

75M

Estimated Revenue

2.35M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Openbank?

Estimated Revenue (2020)

$75M

Total Employees

790

Founded

1995

Industry

Banking

Location

Madrid, Spain

About

Openbank: Openbank, el banco del futuro, hoy. Somos el banco online del Grupo Santander, disponibles 24x7 y sin comisiones en tus gestiones diarias. ¡Descúbrelo!

Social Links

Alexa Ranking: 515355

What is Openbank's Revenue?

Openbank's estimated revenue for 2024 is $75M.

What does Openbank do?

Openbank, banco del grupo Santander, ofrece a sus clientes una operativa completa, cómoda y rápida, tanto por teléfono como por Internet. Contamos con toda la gama de servicios de un banco tradicional y las ventajas de la banca móvil. Nuestros clientes pueden acceder y gestionar sus operaciones en todo momento, mediante un smartphone o tablet, así como disponer de tarjeta 4B gratuita para el primer titular y acceder a toda la red de cajeros del banco Santander, sin comisiones. Más información en: http://www.openbank.es http://www.facebook.com/openbank.es http://www.twitter.com/openbank_es http://www.google.com/+Openbank http://es.wikipedia.org/wiki/Openbank

What are the monthly traffic metrics for Openbank?

6/mo Traffic Growth

1.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

5.2Mins

Bounce Rate

26%

How fast is Openbank growing?

Openbank has grown by -0.8% in the last 6 months according to SimilarWeb.

How do people interact with Openbank?

Last month, Openbank received 2M visitors who spent an average of 5.2 minutes on the website and visited 5.0 different pages per session. Overall, 26% of people bounce on the first visit.

How do people find Openbank?

1.6M people (70%) visit Openbank directly. 606.5k (26%) people search for them in Google. Whereas, 9.8k (0%) discover Openbank through Facebook, Reddit, and YouTube. 22.2k (1%) visitors come from Openbank's email newsletters. Finally, 52.5k (2.2%) people come from affiliates and or paid referrals.

Who uses Openbank?

Openbank's top market is the Spain and they receive 2.2M (95.6%) people.
Then the 2nd is France with 11.8k (0.5%).
The 3rd is is United Kingdom with 10.6k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Openbank's ads on Google?

Google Ads

Inversión por objetivos | Pon tu dinero a trabajar

https://www.openbank.es/inversiones/robo-advisor-gestion-carteras

Con el Servicio de Inversión automatizada Roboadvisor de Openbank tu dinero trabaja por ti. Puedes empezar desde 500€ de inversión y hacer aportaciones periódicas desde 1€. Inversión responsable. Atención especializada. Aportación dede 1€. Elige entre 5 carteras.

Servicio Roboadvisor Openbank - Consigue 100€ para invertir

https://www.openbank.es/inversiones/robo-advisor-gestion-carteras

Y ahora, puedes conseguir 100€ adicionales para invertir. Consulta condiciones y riesgos. Invertimos en fondos de las principales gestoras e incluimos hasta 22 clases de activos. 0€ comisión Cancelación. Inversión Sostenible. Aportación dede 1€. Atención especializada.

¿Quieres empezar a invertir? - Invierte desde sólo 500€

https://www.openbank.es/inversiones/robo-advisor-gestion-carteras

Sin ser un experto en finanzas, en tan sólo 5 minutos consigue una inversión a tu medida. Comienza hoy a invertir con Roboadvisor de Openbank. ¿Empezamos? Sin comisión cancelación. Inversión Automatizada. 0€ comisión Cancelación. Inversión Sostenible.

¿Quieres empezar a invertir? - Invierte desde sólo 500€

https://www.openbank.es/inversiones/robo-advisor-gestion-carteras

Sin ser un experto en finanzas, en tan sólo 5 minutos consigue una inversión a tu medida. Comienza hoy a invertir con Roboadvisor de Openbank. ¿Empezamos? Aportación dede 1€. Buscador de Fondos. Inversión Automatizada. Invierte desde 500€.

Cuenta Corriente Openbank | Puedes conseguir 40€ en cuenta

https://www.openbank.es/ofertas-bancarias/promocion-40-euros-verano-2020

Para todos los nuevos clientes que abran una Cuenta Corriente Sin Comisiones en Openbank. *Cumpliendo condiciones. Quedan 4 días para que finalice la oferta.

What do Openbank's customers say about them?

Review Score

2.1/5

Total Reviews

187

Info

Openbank
5 Star
15.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Oscar

Happy with the service

Reviewed on 2021-03-31T08:24:36

Happy with the service
Elias Chahoud

A no recommendation from me

Reviewed on 2021-03-28T20:07:19

Opened a bank account almost 2 months ago, still hasn’t been verified. Customer service kept pushing me one week at a time.I am certain that I don’t want to be a customer anymore! What if I actually needed help with something important?
read more
Lukas Lanbacher

Bad experience

Reviewed on 2021-03-05T12:38:09

Very bad customer service. the verification step of my application keeps on getting denied and there is no message or whatsoever that informs that the step has failed,nor what was the reason. there is no direct customer support available, which is very poor for a provider offering banking services.
read more
Kalina Plamenova Petkova

This is the worst customer experience…

Reviewed on 2021-02-09T16:10:56

This is the worst customer experience ever. The e-mails do not get signed. The staff sends automatically generated message,as if it is only robots working there. Waited for a simple debit card for a month and never received it. When I said I wish to cancel I got virtually shout at by a Customer Service employee whose name is not on the e-mail. Basically DO STAY AWAY from this bank!
read more
Ian Matthew Hunter

Every time you call them you get a…lie

Reviewed on 2020-12-26T16:06:41

Every time you call them you get a different answer!!! Stay away from them!!! They tell you to wait up to 72 hours for an answer!!!10 days later, I'm still waiting!!! And I can't get my money back!!! Don't risk it!!!!
read more
StevenA

Stupid

Reviewed on 2020-12-18T10:46:33

The website to open a new account is in English but when you get to speaking to anybody they don't speak a word of English.They refused my request to open an account because my NIE document was slightly faded.
read more
Manel Hernandez

How a succesful bank can be transformed on a nightmare

Reviewed on 2020-12-05T15:40:15

This bank was performing very well until recent times. Lack of investment (faulty app),lack of answers (do they log their customers requests?), need to repeat the topic each time I call them up, and full of operational issues. E.g. Among several problems, this example is the worts one. They have lost my salary for now TWO months. Worst of all, they are not able to trace it back, or deliver a single proof of transfer back. After 17 calls, and respective bouncing between call operators, ... no solution. They keep playing with my money, each time requesting me the full history, as they don´t log any requests. And still no solutions. It´s a pity as I have been 20 years customer. However some operators (not all) are willing to help (lack of training, and neither languages skills), poor management, lack of proper process designer, and no investment on improving or servicing properly customers, makes this bank something to be forgotten. The future? It is now been merged to another business unit of Santander Bank Group to reduce costs.
read more
David Pope

NEVER CREATE AN OPENBANK ACCOUNT - they cut off access to my account and won't help me get it back!!!

Reviewed on 2020-10-22T23:27:47

I have had an account with Openbank since 2019. A month ago, without requesting it, they changed my security code.This is a verification code that they send to you BY MAIL (still can't work out why an online bank would do all its correspondence through mail) that you need in order to make transfers and update personal information (even through the app). They sent it to my old address. Since I don't have this new code, I can't change my address and get a new one. Nor can I do anything except look at my money in the account. I emailed Openbank a month ago when this happened. So far, they have not responded to any of my emails (except to say they have "forwarded the email to the relevant department". How helpful.). This means that for a month, I have had no ability to access any of my funds, nor close my account without this goddamn code. I've contacted a lawyer to help me get my account access back, as clearly Openbank has no interest in helping me whatsoever. PLEASE, for the love of God, NEVER OPEN AN ACCOUNT WITH OPENBANK.
read more

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