Review (August 2025)
Fly with oman air, a world class luxury airline that offers affordable international flying experience.
1.36B
Estimated Revenue
883.66k
Website Visitors
1.3/5
Trustpilot Score
What do we know about Oman Air?
What is Oman Air's Revenue?
Oman Air's estimated revenue for 2024 is $1.36B.
What does Oman Air do?
Oman Air, the flagship company of the Sultanate of Oman's Civil Aviation sector, commenced operations in 1993. Starting off as a regional player, Oman Air, as Oman's national carrier has witnessed rapid growth since the time it was established. Oman Air has played a major role in making Muscat a major traffic hub in the Middle East providing a fillip to commercial, industrial and tourism activities. As a full-fledged commercial airline of Oman, Oman Air has striven to maintain high performance standards in all aspects of its operation. The Oman International Services was established in the year 1970 & later Oman Aviation Services was founded on 1981 to extend services to the other airlines in terms of cargo handling, ground handling etc. The Oman Air fleet consists of most modern and fuel- efficient aircraft with aesthetically designed interiors. Ultra- modern in-flight service equipment is deployed on-board to improve safety and overall performance. Investment in new technology, planning and product innovation has propelled Oman Air to the forefront of the aviation industry.
What are the monthly traffic metrics for Omanair?
6/mo Traffic Growth
-20.90%
All Time Traffic Growth
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Monthly Hits
884k
Time on Site
5.6Mins
Pages per Visit
6.0
Bounce Rate
38%
How fast is Omanair growing?
Omanair has grown by -9.4% in the last 6 months according to SimilarWeb.
How do people interact with Omanair?
Last month, Omanair received 884k visitors who spent an average of 5.6 minutes on the website and visited 6.0 different pages per session. Overall, 38% of people bounce on the first visit.
How do people find Omanair?
421k people (48%) visit Omanair directly. 442.8k (50%) people search for them in Google. Whereas, 4.4k (1%) discover Omanair through Facebook, Reddit, and YouTube. 2.3k (0%) visitors come from Omanair's email newsletters. Finally, 319.4 (0.0%) people come from affiliates and or paid referrals.
Who uses Omanair?
Omanair's top market is the Oman and they receive 518k (58.6%) people.Then the 2nd is India with 58.9k (6.7%).The 3rd is is Saudi Arabia with 49.7k (5.6%).
Traffic Growth (last 6 months)
What do Omanair's customers say about them?
Review Score
1.3/5
Total Reviews
221
Info
Oman Air5 Star
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4 Star
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3 Star
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2 Star
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1 Star
95.0%
Read reviews that mention
celine reyes
Omanair just cancel my flight
Reviewed on 2021-05-26T07:20:30
We book my ticket since last week of March and my flight is May 3,2021 and omanair change to May1,2021 and then later on April 26, 2021 I receive a sms telling that my flight was change to May 27,2021. They cancel my flight without prior notice. We paid upfront amounting 600ro one way and they just cancel my flight without any explanation. What kind of service is that. The agent specifically wrote on my booking. Do not cancel for Exit. But they cancel.
Everytime I call the customer service they told me they cannot help me. They told me no sit available. I am helpless even the agent are calling the local office but all they answer is we cannot help you. Then I waited for May 27,2021 and later on I found out that I don't have a booking on May 27, 2021. ? Because no e-ticket was released. Omanair will just unscheduled your flight without rebooking it. Then they will blame the agent. You unscheduled me so it is your responsibility to rebook me. Good the Philippines is not accepting passengers on May 15 to May 31,2021.
And now instead of giving me priority seats because I wasted 1month waiting for May 27. Omanair did not bother to book me the soonest. I was even the one who called and ask the customer service to book my flight on June. And I got June 19,2021. I will spend another 1month waiting paying for all my bills. Even I need to go home urgently but I am helpless.
I will rate their customer service poor 1/5
Another thing after 1year of many emails I got my ticket refund since 2020. Qatar gave our refund within 3days. Kudos to Qatar.
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Abdul Gani Abbas
Scam Oman airline- no refund or response after booking
Reviewed on 2021-05-07T22:20:34
I booked my tickets online, due to the pandemic, I had to cancel the tickets , but the airline is notproviding a cancellation I.d.
Even though I've tried cancelling multiple times the ticket status still shows confirmed.
They want to stall the cancellation so when the flight departs it will be a no show and they need not refund me.
Very rude customer care,who don't bother to answer your queries.
I will never book tickets in oman air again.
Please please avoid this con airline.
They will take your money and cheat you.
Please read all reviews below.
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Fahrizan Kamisan
Sent many emails demanding my refund…
Reviewed on 2021-05-02T13:19:17
Sent many emails demanding my refund after 12 months refund policy but still not avail until now
Ignored my emails,call center number useless, ticket office not answering
They are fraudster
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derrien
Absolutely shocking!
Reviewed on 2021-04-27T15:57:28
Absolutely shocking!
They have ignored my claims, they are refusing to refund my seats purchased on their website.Customer Service is ZERO
Do not book with them, a bunch of thief's, that's what they are.
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Manuel Becvar
14 months later chargeback refund
Reviewed on 2021-04-27T08:14:21
After hours of phone calls, over 30 emails with Omanair and countless hours of calling my bank,I finally got a refund.
HOWEVER only trough credit card chargeback and I had to fight for that as well. I booked my business class ticket from BKK-MUC in late February 2020. COVID hit, the flight was cancelled days before. I understood and immediately asked for a refund. Initially the ticket policy at the time of booking promised a refund within 14 days of cancellation of the flight by the airline. Sure enough, after the cancellation this policy was removed quietly.
As many reviewers here already stated, Omanair promised a refund after 12 months. Countless unanswered emails to the Omanair refund team after 12 months and calls to no avail. 13 months passed and there was no refund. After raising the issue with my bank again and showing them proof that Omanair promised a refund after 12 months and my bank giving Omanair 30 days to respond to the claim they had no choice but to refund. I am actually not sure if Omanair refunded or if their bank was forced to refund. And honestly I don’t care.
What is disappointing is that they kept my money for a flight that never happened and CLEARLY stalled hundreds of their customers for over 12 months. Things like asking me for my ticket or booking number when they clearly had it. Or their automated responses that someone will get back to me within 15 days, but no one ever did. Or when calling them to tell me that I need to email them again with the ticket number. Eventually they said they can’t find my booking anymore… What a nightmare.
What is even more disappointing is that I flew with Omanair twice before and I was VERY happy with their product and service. They offered a premium product at a very affordable rate and I was looking forward to my flight back in March 2020. Not anymore, I will NEVER fly Omanair again and recommend any of my acquaintances and friends to do the same. Avoid this airline at all costs!
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Meg Williams
I am still waiting for my flight refund…
Reviewed on 2021-04-24T23:17:12
I am still waiting for my flight refund from March 2020. I was asked to send them a reminder to issue the refund a year later which I did and I still haven't head back over a month later.I'm absolutely appalled and devistated becsuse I dont know how to sort it. Do not reccomend at all, awful service!
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Stuart Hayes
Don't give them your business
Reviewed on 2021-04-22T04:58:09
After literally 100s of emails, I am still waiting for a refund of my April 2020 flight tickets.I have had refunds and great service from so-called budget/low-cost airlines.
I have been messed around, ignored, lied to. Refunds have supposedly been 'sent', only not to reach my account.
Couldn't really have been any worse.
Fraudsters.
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Kevin Williamson
Customer support is absolutely useless
Reviewed on 2021-04-19T03:50:21
Customer support is absolutely useless, doesn't even reply. Their spam-newsletter can't be unsubscribedfrom.
I won't make the mistake of booking with omanair ever again.
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