Review (April 2024)

Make your business human by using live chat software for sales, marketing and customer support on your website. start talking to your customers today!

14M

Estimated Revenue

217.94k

Website Visitors

2.8/5

Trustpilot Score

What do we know about Olark?

Estimated Revenue (2020)

$14M

Total Employees

29

Founded

2008

Industry

Information Technology And Services

Last Funding Date

Seed Jun 2009

Location

Ann Arbor, United States

About

Olark: Make your business human by using live chat software for sales, marketing and customer support on your website. Start talking to your customers today!

Social Links

Alexa Ranking: 14976

What is Olark's Revenue?

Olark's estimated revenue for 2023 is $14M.

What does Olark do?

Olark is easy-to-use live chat software that lets you talk to customers on your website. Olark can help you track leads, drive sales, increase conversions, and provide great customer service. Real-time visitor information like login name, geographic location, purchase history and cart contents help you personalize every interaction and strengthen customer relationships. Sign up and start making your customers happier today! Check out our new demo videos for a behind the scenes look at Olark: https://hello.olark.com/olark-demo-videos

What are the monthly traffic metrics for Olark?

6/mo Traffic Growth

20.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

218k

Time on Site

6.1Mins

Bounce Rate

31%

How fast is Olark growing?

Olark has grown by 17.0% in the last 6 months according to SimilarWeb.

How do people interact with Olark?

Last month, Olark received 218k visitors who spent an average of 6.1 minutes on the website and visited 4.0 different pages per session. Overall, 31% of people bounce on the first visit.

How do people find Olark?

149.5k people (69%) visit Olark directly. 36.1k (17%) people search for them in Google. Whereas, 9.4k (4%) discover Olark through Facebook, Reddit, and YouTube. 18.6k (9%) visitors come from Olark's email newsletters. Finally, 133.6 (0.1%) people come from affiliates and or paid referrals.

Who uses Olark?

Olark's top market is the United States and they receive 153.8k (70.6%) people.
Then the 2nd is United Kingdom with 12.9k (5.9%).
The 3rd is is Canada with 11.9k (5.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Olark's ads on Google?

Google Ads

Olark.com - Olark Live Chat For Websites - Live Chat Analytics

https://www.olark.com/

Olark connects to your favorite CRMs and offers award winning customer service. Modern live chat, 12,000+ customers, US Based Customer Service, SMB Focus. Easy view dashboard. Transcripts archives. Detailed reporting. Admin tools.

Have you seen the new Olark? - Try our new Hummingbird theme‎

https://www.olark.com/hummingbird?gclid=CKvD2umSu9ECFcW1wAodGCkHyQ

New Olark design for web and mobile! Full feature plans start at just $17/month.

Talk to Students Online - Olark live chat for education

https://hello.olark.com/en-us/olark-live-chat-for-education

Over 100 colleges and universities use Olark to recruit prospective students. Olark live chat helps you talk to students on you website. Admin tools · Easy view dashboard · Live Chat Software · Free Trial · Transcripts archives · Detailed reporting.

WordPress Live Chat Integrations and Plugins | Olark - olark.com

https://www.olark.com/integrations/wordpress/

Engage your customers, answer questions, and gather feedback. Customers want to talk to you. Make it easy. Never miss a valuable lead. Detailed reporting. Easy view dashboard. Transcripts archives. Admin tools. Services: Real-Time Website Chat, CRM Integration.

Talk to Students Online - Olark live chat for education

https://hello.olark.com/en-us/olark-live-chat-for-education

Over 100 colleges and universities use Olark to recruit prospective students. Olark live chat helps you talk to students on you website. Free Trial. Admin tools. Transcripts archives. Live Chat Software. Easy view dashboard. Detailed reporting.

Keyword: chat college

What do Olark's customers say about them?

Review Score

2.8/5

Total Reviews

3

Info

Olark
5 Star
66.7%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
33.3%
Read reviews that mention
Javelin Alerts

Honest Review | Inquiry

Reviewed on 2019-05-01T01:44:12

Hi World! Noticeably, a spoofed 'malware' product. Greatest acknowledgement, JI
Kyle B.

Great product / great service

Reviewed on 2014-11-24T22:05:43

Cater Nation has worked w/ Olark these past 5 years and the service has been great for us and our customers,we get live chats every day that come in handy for our ordering customers who would prefer to chat online versus talk to us on the phone. It's all about being available for the customers the way they want to work with you! The service at Olark has been top notch, they practice what they preach by letting us chat timely w/ them at olark.com!
read more
Howard Moon

Good value, simple service

Reviewed on 2011-12-22T14:52:47

This is a really easy to put live chat on your website. It's easy to install and use and relatively cheap.I'd recommend it.
read more

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