Review (August 2025)
Northwestern medicine is a leader in quality healthcare and service, bringing together faculty, physicians and researchers to support and advance that care through leading-edge treatments and breakthrough discoveries.
3.8B
Estimated Revenue
2.41M
Website Visitors
3.3/5
Trustpilot Score
What do we know about Northwestern Medicine?
Estimated Revenue (2020)
$3.8B
Total Funding
$25M
Total Employees
17000
Founded
2012
Industry
Hospital Health Care
Last Funding Date
Other Jun 2018
Location
Chicago, United States
About
Northwestern Medicine: Northwestern Medicine is a leader in quality healthcare and service, bringing together faculty, physicians and researchers to support and advance that care through leading-edge treatments and breakthrough discoveries.
What is Northwestern Medicine's Revenue?
Northwestern Medicine's estimated revenue for 2024 is $3.8B.
What does Northwestern Medicine do?
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of healthcare. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 30,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 100 locations throughout the region, anchored by the #1 hospital in Illinois as ranked by U.S. News & World Report. What makes us better, makes you better.
What are the monthly traffic metrics for Nm?
6/mo Traffic Growth
11.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
4.7Mins
Pages per Visit
4.0
Bounce Rate
36%
How fast is Nm growing?
Nm has grown by -3.5% in the last 6 months according to SimilarWeb.
How do people interact with Nm?
Last month, Nm received 2M visitors who spent an average of 4.7 minutes on the website and visited 4.0 different pages per session. Overall, 36% of people bounce on the first visit.
How do people find Nm?
1.3M people (52%) visit Nm directly. 979k (41%) people search for them in Google. Whereas, 24.9k (1%) discover Nm through Facebook, Reddit, and YouTube. 33.8k (1%) visitors come from Nm's email newsletters. Finally, 1.6k (0.1%) people come from affiliates and or paid referrals.
Who uses Nm?
Nm's top market is the United States and they receive 2.3M (94.8%) people.Then the 2nd is India with 12.4k (0.5%).The 3rd is is Philippines with 11.2k (0.5%).
Traffic Growth (last 6 months)
What do Nm's customers say about them?
Review Score
3.3/5
Total Reviews
1
Info
NM5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
100.0%
1 Star
0.0%
Read reviews that mention
SEAN KENNEDY
DEALING WITH MY DR. WAS MUCH EASIER BEFORE HE MERGED WITH NM
Reviewed on 2020-09-26T20:54:29
My doctor used to be affiliated with Centegra. If I ever had a problem with a refill, or whatever,I could call his office, (sometimes after hours!), and talk to a nurse, and the problem would get resolved. Then, Centegra merged with Northwestern Medicine, and everything changed, and not for the better. Now, it is virtually impossible to talk to anyone in my doctor's office. When I call his office, my call is directed to a 'call center' staffed by reps who, apparently, are trained to do everything in their power to keep patients from speaking directly with anyone in their doctor's office. You have to tell the rep the reason for your call, and then hope that they, both, convey your message to your doctor, and that they convey it accurately. If you request a prescription refill, you have no way of knowing if your doctor refilled it until you are alerted by your pharmacy that it's ready. If your refill runs out over a weekend, as mine always seem to, your stress and anxiety are doubled, because, if there is a problem, there is no one who can help you. The after hours answering service absolutely will not call your doctor, or the on call doctor, and, if it's a controlled substance, the pharmacy cannot give a 'partial' refill. Here's my most recent example, but it is not the only one. It was a Monday, and I knew my anxiety meds would run out over the coming weekend. They were eligible to be refilled the next day, Tuesday, so I called the 'call center' and requested a refill. As always, the rep. took my information, and said she would send the request to my doctors office. By Thursday, I hadn't heard from my pharmacy that the refill was ready. I called the 'call center' again. I told the rep. I had already called on Monday. I specifically asked if my refill request had been sent to my doctor on Monday. She sidestepped the question, and instead, told me that she would let my doctor's office know that I was running very low on my prescription. By Friday, I still hadn't heard from my pharmacy, and I knew that when the weekend hit, I would be completely out of options. So, I called the 'call center' one last time. The rep. said he saw that my request had been sent the previous day. I told him that I wanted to be called by a nurse if my refill was not going to be ready over the weekend. He told me he would relay my message. My refill was not ready that day, nor did I receive a call from a nurse. The next day was Saturday, and when I woke up I checked my phone to see if I had received a text from my pharmacy advising that my refill was ready. I had not. I then called the pharmacy, on the off chance that they had received the refill approval, but hadn't filled it yet. I was told they had received nothing. So, once again, I was resigned to getting through the weekend with no anxiety meds. Now, in fairness, there have been times when these situations were my own fault, usually as a result of me miscounting the days, and thinking my refill was due, when actually, it was not. This, though, was not one of those times. It's beyond ridiculous that I should have to call my doctor's office three times in one week just to get a simple refill, and still not get it! The really frustrating thing is that there is no accountability! Did the 'call center' rep. not relay the information, or not relay it accurately? Did a staff member at my doctor's office drop the ball? Did my doctor get distracted and forget to authorize the refill? There's no way of knowing! Certainly, no one is going to admit to making a mistake. At least, it hasn't happened yet.
There may be some benefits to this merger with NM, but I haven't seen them. All I know is that I used to be able to communicate directly with my doctor's office, and there were minimal problems. More importantly, I felt like a person, unlike now, where I feel more like a head of cattle. Just because something is 'progress' it doesn't always mean it's a good thing.
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