Review (August 2025)

Millennium hotels and resorts offer luxury hotels for business and leisure travelers all over the world. book your hotel now.

1.27B

Estimated Revenue

635.16k

Website Visitors

3.2/5

Trustpilot Score

What do we know about Millennium Hotels and Resorts?

Estimated Revenue (2020)

$1.27B

Total Employees

2800

Founded

1995

Industry

Hospitality

About

Millennium Hotels and Resorts: Millennium Hotels and Resorts offer luxury hotels for business and leisure travelers all over the world. Book your hotel now.

Social Links

Alexa Ranking: 216338

What is Millennium Hotels and Resorts's Revenue?

Millennium Hotels and Resorts's estimated revenue for 2024 is $1.27B.

What does Millennium Hotels and Resorts do?

Millennium Hotels and Resorts is hotel company that treats the guest as family, with a unique range of global properties across Asia Pacific, Europe, Middle East and North America. With a global portfolio of more than 120 hotels, our hotels are never cookie-cutter, but always fresh, surprising and tailored to their location. We seamlessly blend Asian hospitality with western comfort. In a thousand ways there is "More than Meets the Eye" to a Millennium Hotels and Resorts experience. Properties under the group are placed into one of the three collections. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests. LENG'S COLLECTION Unique hotels with powerfully distinct personalities – from historic properties to trendy urban escapes. The Leng's Collection hotels represent the legacy of our founders, the Leng generation of the Kwek family. M COLLECTION Our newest brand, which groups hotels who provide an alternative lodging experience, along with a strong local influence and a vibrant design. These hotels are lively, full of colours, joyful and a fantastic platforms to help our guest to unleash their sense of creativity! This collection is a fusion of world-class design, digital technology and first-rate neighbourhood locations MILLENNIUM COLLECTION The global travellers' choice in gateway cities. The Millennium Collection hotels are created with timeless elegance and famed for their conference and banquet offerings, world-class facilities and the ultimate in personalised, gracious service. They are perfect for corporate, leisure, meetings and conventions. COPTHORNE COLLECTION Comfortable hotels at a comfortable price. The Copthorne Collection hotels are firmly established as a true global brand, recognised across the world as the preferred choice for both business and leisure travellers in providing comfortable service.

What are the monthly traffic metrics for Millenniumhotels?

6/mo Traffic Growth

93.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

635k

Time on Site

2.1Mins

Bounce Rate

46%

How fast is Millenniumhotels growing?

Millenniumhotels has grown by 27.3% in the last 6 months according to SimilarWeb.

How do people interact with Millenniumhotels?

Last month, Millenniumhotels received 635k visitors who spent an average of 2.1 minutes on the website and visited 3.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Millenniumhotels?

134.9k people (21%) visit Millenniumhotels directly. 405.3k (64%) people search for them in Google. Whereas, 4.6k (1%) discover Millenniumhotels through Facebook, Reddit, and YouTube. 4.7k (1%) visitors come from Millenniumhotels's email newsletters. Finally, 11.3k (1.8%) people come from affiliates and or paid referrals.

Who uses Millenniumhotels?

Millenniumhotels's top market is the United States and they receive 228.6k (36.0%) people.
Then the 2nd is United Kingdom with 91.4k (14.4%).
The 3rd is is Singapore with 70.9k (11.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Millenniumhotels's ads on Google?

Google Ads

Millennium Hotels & Resorts | Members' Loyalty is Rewarded‎

https://www.millenniumhotels.com/

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Millennium Hotels & Resorts - Loyalty is Rewarded - 10% Off‎

https://www.millenniumhotels.com/

Become a MyMillennium Member & Get 10% Off on All your Bookings + Loyalty Points No Booking Fees · Instant Members Discount · Earn Loyalty Points · Free Wi-Fi

The Bostonian Boston - The Bostonian Boston Hotel MA

https://www.millenniumhotels.com/en/offers/united-states/wonder-fall-season/

Save Up 20% to Off F&B, Laundry, & More. Book Your Fall Getaway Today. Limited Time Offer. Up to 30% Off This Wonder-Fall Season. Double My Millennium Points & Kids Stay...

Empire State Building Tickets - Observatory and Optional Skip the Line‎

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Exclusive Rates & Special Offers Available On Our Official Website. Book Now! Convenient Locations · Unrivalled Comfort · Stylish Accommodations · Exceptional Service

Millennium Hotels and Resorts - The Premier NY Times Square

https://www.millenniumhotels.com/en/offers/united-states/spring-into-more-with-millennium/

Express Check-In. Multilingual Staff. Contact Us. Events Facilities.

What do Millenniumhotels's customers say about them?

Review Score

3.2/5

Total Reviews

8

Info

Millennium & Copthorne Hotels
5 Star
37.5%
4 Star
0.0%
3 Star
12.5%
2 Star
12.5%
1 Star
37.5%
Read reviews that mention
George

The staff is generally nice and I'm a…

Reviewed on 2021-04-16T14:25:02

The staff is generally nice and I'm a quite regular guest there. However, recently the door of my room got stacked as the locker did not work.The staff was again helpful and got it fixed but obviously it needed a half an hour to. I'm not blaming the staff working onsite, actually I'm thankful to them but not happy with the technical issues there.
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Bes Beqa

Copthorne Tara - Kensington

Reviewed on 2021-03-24T04:28:13

Fastest Booking ever, Fantastic Staff, Superb Services in hand, Everything Hovered, Clean,and Organised. - Securities: Polite & Friendly Securities (Ahmed in particular). - Cleaners: They are doing a great job with full ppe as companys high standard, they clean the room whenever you need it even in a very short notice, they hoover the carpet, clean the tables, tv, wash & change the bed sheets and make the bed look as new like noone slept in there before, change and wash all towels, clean the bathroom, empty the bins and leave you extra bin bags on the bottom of the bins as a back up when you need them, they never touch your personal stuff & never steal or lie which is great. - Receptionists: Full of knowledge about anything you ask them and super friendly and always keen to help. When the post arrives they always inform you by dialing the room number and always have all the parcels / envelopes ready for you when you need them. - Managers: (Andrei Ticau - F.O.M in particular) Super Friendly, Professional, Helpful, and understands the needs of the customers and makes them always feel happy, welcoming and safe while on duty doing other things as they come and go. He is a very Valuable Asset to the Company as he knows how to make the customers stay there in longer run. - Markella Votsi (D.S): The best person to talk to about the hotels within their company as she gathers all the information needed and hands it over to you in best way possible and knows how to keep the customers stay longer in their hotels. She is always keen to help anyone, any time. Oh yah and she knocks down the price for you if you stay in their hotels longer and informs the hotel management teams of the new arrivals and instructs her staff to make the room & card ready for you. The whole staff of the hotel checks and asks if your are ok or need anything from them which is fantastic. Room: Has a nice big Comfy Double Bed, all nice and clean as you need it. There is a good size TV with plenty of TV Channels & Radio Stations. There is a small fridge under the TV which is always Clean and Quiet. There is Plenty of Storage for your clothes, lots of hangers and a nice big wardrobe. There is an Iron & Iron Board inside the wardrobe if you need them for your clothes. There is a small water kettle and lots of sugar, coffee, tea bags and 2 nice and goid size cups if & when you need to make a coffee or tea in your peaceful time. There is a Hair Dryer too, which is great when you need it (however i never used it as some of my hair is gone on a long holiday; i know you are laughing but its true). The Heaters are great when you need them in cold or hot weather as they have both functionalities Hot & Cold with 3 Speed Settings. The window can be arranged to open to a safe distance (always done within their health and safety limits to protect the customers and their staff at the same time & bogus claimers too ;) ) there is lots of lighting in the room to choose as your preference with touch buttons near by your bed or near by the entrance door which is great and lots of plugs for your laptops or mobiles or tablets to charge them when you need too. There are 2 tables and 2 chairs to suit your needs when you need to eat something at your own time. You have plenty of toilet rolls and tissues and lots of hair shampoo & conditioner inside the bathroom which is fabulous when you are tired and smelly of work. You also have 2 small and 2 big glasses for water or drinks. You have 1 small bin in the Bathroom and one in the Room under the Coffee Table, and the shower is hot and powerful when you need to use it, there is a sink with hot and cold water and a toilet nice and clean when you need it. There is also a telephone and a hardened steel safe underneath it which is fantastic to use them when you need to. The room is big, and very quiet and it has a heat alarm installed too, so in case of fire you are notified immediately with everyone else at the same time to prepare for the evacuation and to go to hotels assembly point which is located just outside the hotel. Overall i am a very happy customer and will always recommend Copthorne Tara Hotel and their staff to anyone who wants a peaceful and stress free stay and sleep and i will always come back to them when i need to as i know i will have a pleasent and joyful time while staying there. Now its Covid Time and due to government restrictions and tough measures to all businesses the restaurant and the gym are not open however there will be plenty of time for it to use their whole services they have for their customers. There is always a car space for you available when you need it for your car ot van at an extra cost. I will score this hotel 10/10 and will be more than happy to stay there at any time, day or night. I hope you enjoyed reading the most honest review ever as i am my self. Have a good Time and Enjoy the Stay at Copthorne Tara Hotel - Kensington. Regards Bes Beqa
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Special K

Copthorne Hotel, Slough

Reviewed on 2020-02-17T00:59:15

Having planned a trip to Legoland we booked Copthorne hotel slough for 2 nights. We were immediately very disappointed.At check-in the receptionist was very miserable, did not offer any information about facilities, times or directions to room. Entering our room we noticed pubic hairs in the bath tub, mold around the bath, broken toilet roll holder, latch on bathroom door stuck so it would only stay closed when locked, no extractor fan, heating system did not get warm, despite increasing the temperature on the thermostat. The bar staff were also very miserable, the food was not up to scratch - bloomer bread was not bloomer and was hard/stale. Chips were hard inside. Not enough cutlery provided for all our diners, dirty condiments. Really was not impressed with this hotel. The housekeeping/cleaners were very polite and friendly as were the staff in the Chinese restaurant. I would not recommend this hotel nor would I stay here again.
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Jordan Mitchell

A lot of front and no substance

Reviewed on 2020-02-14T14:16:53

This hotel is HORRIBLE. DO NOT STAY HERE. I would rather stay in a hostel. At a conference in theMillennium hotel in Kensington and I was told by the barman i must vacate the table 15mins after finishing a coffee. I was on a business call and asked for 2 minutes. The barman placed two poor people down at the table and left them there! Complete horrible for all involved. The toilets are also disgusting and the staff barely speak any English - meaning they are completely unhelpful. Supervisor no where to be seen.
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Tony Brewin

I “unexpectedly” needed a Hotel room on…

Reviewed on 2019-12-27T23:04:49

I “unexpectedly” needed a Hotel room on Friday December 27th. Let’s, cut to the chase:- I look at what I pay,I look at what I get. 1. Arrival, perfect reception staff. Check in could not have been smoother, easier, more helpful. 2. Ok..... I did go straight to the bar! A few snacks, a few bloody Mary’s. Two nice helpful young lads in there, good fun, polite... great. 3. My brother turns up. More drinks, more food, great fun evening. 4. Eventually (eventually) go to my room. Room was perfect, immaculate, clean, top class. Bathroom etc, similarly, tip top, fabulous.? A perfect class stay. Not a single complaint. Too be frank I’d struggle to even “invent a complaint” Can’t think Of anything else to say. Great value for money, perfectly happy. Best regards to the whole team for a great job. As a customer? Totally delighted.?
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BadServices

Copthorne Hotel Merry Hill, Not Trust Worthy

Reviewed on 2019-12-02T00:17:53

We booked through Reservation.com @ Copthorne Hotel Merry Hill, West Midlands & we purchased a room with a view & paid extra.We came to the hotel late in the evening @ 8pm and in the morning we noticed they gave us a view across the car park, rather than the River view. We mentioned this to the hotel reception & they told us they were sorry. Basically we got con from the hotel, Not Trustworthy People !!
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Anq

Perfect

Reviewed on 2019-09-22T18:21:14

Copthorne, Plymouth greeted throughout our whole stay a great service from all the employees highlyrecommend the breakfast served from a menu and breakfast bar with an assortment of choice from a fresh buffet.
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Julie

I booked the Hotel Copthorne Tara as a…

Reviewed on 2019-06-03T10:02:40

I booked the Hotel Copthorne Tara as a surprise Birthday present for a two night stay in Early February of this year.We booked through hotel.com but was unable to go as my husband was really poorly on the day. ( I only booked two days before travelling) Although the hotel are slightly better at corresponding than hotel.com I still feel really disappointed with their customer service. I feel If they receive bookings from this company then they should take some responsibility. My daughter has had numerous emails from hotel Copthorne Tara, but no resolution has been reached unfortunately. My main issue was the lack of communication from hotel.com that resulted in my own insurance being invalid. I have left it a few months to write a negative review on Hotel Tara as It’s not something I like to do in a angry moment, but I do feel we have been treated unfairly. As mentioned in my previous review on hotel.com no communication received, Shocking,
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