Review (March 2024)

Get the all-in-one tool that lets you listen to your audience, publish outstanding posts and respond to your customers.

6.5M

Estimated Revenue

448.97k

Website Visitors

2.8/5

Trustpilot Score

What do we know about Mention?

Estimated Revenue (2020)

$6.5M

Total Funding

$800k

Total Employees

73

Founded

2012

Industry

Computer Software

Last Funding Date

Other Mar 2016

Location

Paris, France

About

Mention: Get the all-in-one tool that lets you listen to your audience, publish outstanding posts and respond to your customers.

Social Links

Alexa Ranking: 13295

What is Mention's Revenue?

Mention's estimated revenue for 2023 is $6.5M.

What does Mention do?

Mention is the leading tool for brand monitoring, social listening and reputation management for enterprises and agencies. From social media to PR mentions, user reviews to blog comments, leading brands choose Mention to track the most important conversations about their brand, competitors, and industry across the web. Over 750,000+ professionals using the app in 150+ countries, including Spotify, Lamborghini, MIT, Microsoft, and more. Mention helps the world's best brands make better business decisions. Manage, listen, engage and analyze real-time alerts from one simple dashboard. Learn more at: http://info.mention.com/what-is-mention Twitter: https://twitter.com/mention Facebook http://www.facebook.com/mention YouTube https://www.youtube.com/user/mentionapp

What are the monthly traffic metrics for Mention?

6/mo Traffic Growth

-34.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

449k

Time on Site

3.2Mins

Bounce Rate

54%

How fast is Mention growing?

Mention has grown by -4.1% in the last 6 months according to SimilarWeb.

How do people interact with Mention?

Last month, Mention received 449k visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.

How do people find Mention?

255.1k people (57%) visit Mention directly. 147.5k (33%) people search for them in Google. Whereas, 23.3k (5%) discover Mention through Facebook, Reddit, and YouTube. 12.6k (3%) visitors come from Mention's email newsletters. Finally, 49.1 (0.0%) people come from affiliates and or paid referrals.

Who uses Mention?

Mention's top market is the Cote D'Ivoire and they receive 107.8k (24.0%) people.
Then the 2nd is United States with 88.5k (19.7%).
The 3rd is is France with 38.7k (8.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Mention's ads on Google?

Google Ads

Social Media Mentions - Track Key Conversations

https://mention.com/en/sm/brand-monitoring

Track news, blogs, forums, and all other web mentions of your brand. Easily collect and analyze social media mentions. Book a personalized demo. Build your Brand. Listen, Engage & Publish. Request a Demo. Services: Online media monitoring, Social media listening.

Social Media Mentions - Find Mentions About Your Brand

https://info.mention.com/en/brand-monitoring

Social Media Listening - Get Your Free Demo Today - mention.com‎

https://try.mention.com/social-listening-1/?ajs_event=Ad campaign hit&ajs_prop_keyword= social listening&ajs_prop_targetid=kwd-44412180330&ajs_prop_creative=117622821020&ajs_prop_feeditemid=&ajs_prop_source=SearchChannel&ajs_prop_adpos=1t3&ajs_prop_adgroup=32917318293&ajs_prop_matchtype=b&ajs_prop_textad=Are Your Social Efforts Successful? Measure your Roi With Mention Now&ajs_prop_headline=Social Listening&ajs_destination=http://try.mention.com/social-listening-1/

Improve your reputation & make valuable relationships on social media. Get demo! Add Team Members · API for Enterprises · Monitor in Real Time · Download Reports Services: Media Monitoring, Social Media Monitoring, Brand Tracking, Web Monitoring

Brand Mentions - Analyze your Brand Mentions

https://info.mention.com/en/brand-monitoring

Analyze and report on key conversations that impact your online reputation. Start monitoring to understand your brand perception. Book a personalized demo.

Social Media Reporting - Analyze your Brand Performance

https://mention.com/en/sm/social-media-analytics

Import your social media data, create dashboards, and automate your reporting. Request now a personalized demo with our experts. Request a Demo. Social Account Analytics. Automated Reports. Custom Dashboards.

What do Mention's customers say about them?

Review Score

2.8/5

Total Reviews

3

Info

Mention
5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
Iryna Namaka

The worst support I've ever experienced

Reviewed on 2020-06-03T08:49:12

I've been using the tool for 2or 3 years now, for different projects and companies. Must say,it finds some alerts and fails with others. If you have a company name that's also a common word, you'll face a lot of difficulties. And my personal suggestion - never, never turn to their support team. It's an absolute waste of time. Check guides, experiment yourself, you might figure it out. The support team will only get you upset and you'll feel yourself the most unvalued customer ever. Here's the reply I got after writing to them for a month or so: "For the time being, it is not something the team will focus on at this time". - the reply I get for the bug fix I asked. There's more text - but this sentence has the main point. Ok, if you are not able to check it now, tell me when and what to expect. I've explained the issue several times. All I got long meaningless replies and no help. My rating is for the support team. You, guys, should immediately do something with this kind of treatment for your customers. Thank you
read more
Christian Eiermann

Nothing for long-term: Expect prices to skyrocket quickly and they will kick you out without any warnings

Reviewed on 2020-05-05T05:33:29

I was one of the early adopters of this service. I didn't use it often but once or twice a year I logged in to do some keyword research.During my last login I realised Mention.com had moved my account from my paid plan to a free plan. When I emailed them and asked why is that, they replied "this has been decided internally and I could choose one of the new plans". So without any warning or regret they kicked me out and now ask for more than 20x (!!!) the monthly price I paid before. This is ridiculous! I regret my loyalty to this service for so many years and supporting them with over 1000 EUR over the years.
read more
Rencha

Mention.com is an interesting and good …

Reviewed on 2017-11-28T11:08:34

Mention.com is an interesting and good program to get live stream about your brand and competitorswhich allows to react to various PR issues.
read more

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