Visa application submission delay
Reviewed on 2021-04-06T03:52:42
Booking ID: NV200221306312
I have booked a UAE tourist visa with MakeMyTrip(MMT) on 1st April for a trip supposed to happen starting 19th April.MMT promised to send the application to the embassy on 2nd April itself but so far the status says yet to be submitted. None of their customer service channels work (no one picks up the phone, their chat service is useless and Facebook responses are not helpful). Now my trip is at risk due to negligence by this company and I plan to go to the consumer court. Please don't use the services of this fraud companyread more
Worst customer service and unfriendly support team
Reviewed on 2021-04-02T23:07:19
Booking id : NF28139267336026
I've been after a refund for over a year for flights cancelled by airline.Though airline has refunded MMT few weeks back and MMT took long to refund me. MMT has partially refunded to my bank a/c, remaining to my MMT wallet alc (strange !) after deducting MMT convenient fee for each leg of the journey (shocking !!!!) and this is when airline has refunded in full for NOT providing the service. I'm now prepared to close my account with MMT once this issue gets resolved. It takes forever for customer call support to pick our call and the support team are NOT qualified enough to help you. They don't even respond to emails and feedback these days.read more
Reviewed on 2021-04-02T13:53:30
Do NOT book from MMT . There have zero support on phone (automatic voice message),zero support on all emails (automatic replies) and no way to contact if you run into any issue - be it change of flight, cancellation of flight by airlines etc etc etcread more
Issue in refund of airline tickets from Make my trip
Reviewed on 2021-04-01T09:52:47
I am having issue with Make My Trip for getting my flight tickets money (Rs 4994) getting refunded.theflight tickets were booked for last year .Due to corona the flights got cancelled and when asking for the refund they are asking for bank details.After that MMT is telling that due to wrong bank details provided by me they are not able to refund the amount .I had repeatedly provided them four bank details .All the details they are saying the bank details are wrong.hows that possible when one of the account is my salary account and couple of them are my regular transaction accounts in which transaction happens daily.I seriously dont know what type of scam are they doing.the airlines are telling they have sent the amount to the agent and then why agent is not providing us the amount.There is no customer care support also for MMT with whom we can talk to and complain email id is also not working.Really such a pathetic service by MMT i have not seen anywhere.read more
Reviewed on 2021-03-28T14:12:58
Fraud company . Zero customer assistance. Sold us beach villas on their website or holiday and when we reached the location was a beach bungalow.MMT assured ( nothing works). No assurance. Filed a case in consumer case for fraud and deception.read more
Reviewed on 2021-03-25T08:54:22
Zero customer service. I need urgent help with my booking but there is no way to contact anyone.
Fraud Hotel By MakeMyTrip
Reviewed on 2021-03-24T19:25:00
We have booked an over villa beach resort in Saii Lagoon Curio Collection by Hilton Maldives from MakeMyTrip website as we thought it was the best deal given by MakeMyTrip than other website.We got confirmation mail from MakeMyTrip that king size over beach villa confirmed. As we got the confirmation from MakeMyTrip we have planned our trip and we have booked international flight tickets. But one week before the trip we recieved call from MakeMyTrip there was a room mapping issue cancel your booking and rebook it again. Then we got doubt and cross checked with hotel they confirmed that king size room near to beach not over water villa is confirmed by your travel agent. We were shocked very angry and very upset with MakeMyTrip...For that actual price we were getting only beach villa not over water beach villa. Because of MakeMyTrip negligence we lost nearly 50k rs to and fro flight ticket charges...MakeMyTrip is just fooling the customers for there benefits.Never believe there deals and get trap in them.. They are not even responding properly on the issue..read more
Its impossible to reach their customer…
Reviewed on 2021-03-24T14:19:22
Its impossible to reach their customer care, there are no agent, no customer care mail ids, no option of chat.All you have is the website of app . when you have a problem which cant be done in app or website, only God can help you. I had a problem with boarding pass, which they didn't provide. I tried everything but there was no one and no process to get it resolved. They may have been good in the past but stay away from them now.read more