Review (July 2025)

From our factory in portland, oregon, we’re committed to bringing you the best multipurpose products to help you solve expected and unexpected problems in everyday life.

13.53M

Estimated Revenue

866.19k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Leatherman Tool Group?

Estimated Revenue (2020)

$13.53M

Total Employees

290

Founded

1983

Industry

Consumer Goods

Location

Portland, United States

About

Leatherman Tool Group: Leatherman.com

Social Links

Alexa Ranking: 147070

What is Leatherman Tool Group's Revenue?

Leatherman Tool Group's estimated revenue for 2024 is $13.53M.

What does Leatherman Tool Group do?

Out here in Oregon, we're used to getting things done—you could call it our pioneering spirit. It's why Leatherman Tool Group is proud to support U.S. workers who, just like our founder Tim Leatherman, are dedicated to the quality craftsmanship that goes into each of our original American multi-tools. After spending his childhood in Oregon, Tim Leatherman stayed local and received his BS in Mechanical Engineering from Oregon State University. A low-budget, post-college trip abroad, which included many fix-it situations, convinced Tim of the need for a pliers based multi-purpose tool. Once back home in the states, Tim set to work developing his idea. On July 5, 1983 Leatherman Tool Group, Inc. was officially incorporated based on a few simple principles: manufacture quality products that deliver excellent value to the consumer while providing good, living-wage jobs to the local workforce. More than thirty years later we're still going strong in the U.S., in our home town of Portland, Oregon. Every multi-tool and knife we make is crafted by one of the 600 Oregonians who call Leatherman a great place to work, and we stand behind our products with a no-questions-asked 25 year warranty. When asked about the company's devotion to quality, Tim always replies, "It has to be perfect; my name is on every tool." We're proud to live and work in the USA and it shows in every original multi-tool and knife we make. Leatherman. Leave nothing undone.

What are the monthly traffic metrics for Leatherman?

6/mo Traffic Growth

43.50%

All Time Traffic Growth

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Monthly Hits

866k

Time on Site

3.6Mins

Bounce Rate

51%

How fast is Leatherman growing?

Leatherman has grown by -12.6% in the last 6 months according to SimilarWeb.

How do people interact with Leatherman?

Last month, Leatherman received 866k visitors who spent an average of 3.6 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Leatherman?

259.9k people (30%) visit Leatherman directly. 487.5k (56%) people search for them in Google. Whereas, 44.7k (5%) discover Leatherman through Facebook, Reddit, and YouTube. 16.8k (2%) visitors come from Leatherman's email newsletters. Finally, 28.3k (3.3%) people come from affiliates and or paid referrals.

Who uses Leatherman?

Leatherman's top market is the United States and they receive 522.1k (60.3%) people.
Then the 2nd is Canada with 68.1k (7.9%).
The 3rd is is Germany with 57.6k (6.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Leatherman's customers say about them?

Review Score

3.7/5

Total Reviews

18

Info

Leatherman
5 Star
53.3%
4 Star
0.0%
3 Star
6.7%
2 Star
13.3%
1 Star
26.7%
Read reviews that mention
Joe Cappello

Mind blown ?!!!!

Reviewed on 2021-04-07T20:23:02

Mind blown ?!!!! I recently sent in my original Leatherman Wave ( 20th anniversary)to get my serrated blade replaced and straight blade replaced that I had for 16yrs. I was very impressed on how fast it got returned to me, they even tightened up & cleaned All of the other tools. Leatherman brand stands by their warranty, thanks so much!!!!!
read more
Me

Hi Everyone

Reviewed on 2021-03-20T12:50:08

Hi Everyone My son gave me a Leatherman wave for Christmas in 1999. I have used this brilliant tool almost everyday since.Sadly the other week it broke, a handle snapped which rendered the pliers unusable. I remembered that Leatherman gives a 25 year warranty on their tools so I sent off my 22 year old Wave for repair. Absolutely Brilliant I sent it off on the Monday and I received a brand new Wave + in the post on Saturday the same week. On quibble, no fuss, no problems. If only other companies would take a leaf out if their customer service book. Many many thanks Paul Ryder
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Daan

Your simply the best!

Reviewed on 2021-03-08T04:28:06

I have got the Leatherman Wave (2019) as a gift over a year ago from a great friend of mine.I have been using this Leatherman Wave at least twice a day since I have it. Leatherman products have an awesome build quality and are made to carry with you wherever you're going. The small pocket for pocket watches on jeans is ideal to carry the Leatherman Wave in. I would absolutely recommend almost anyone to always wear a Leatherman with them. This is the best multitool I have ever had!
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Amy

Will no longer be buying Leatherman

Reviewed on 2021-01-29T02:46:07

Customer service leaves much to be desired. My second time ordering from Leatherman.com and will be my last.I placed an order for several small pieces on clearance sale - two $2 items, two $4 items, two $10 items, two $12 items. Not a huge purchase by any means. Yet, I received a message saying my order wouldn't ship until they spoke with me. When I spoke with someone, I was asked to confirm my address. I then received another call. I was again asked to confirm my address, but this time I was also asked why I was purchasing so many tools, what was my reason for doing so. I was so taken back by the questioning. Why would someone purchase a few $2 and $4 screwdriver/bottle opener keychain attachments? Oh,I don't know...because they were on clearance sale. I guess I'll be buying all Gerber in the future. Perhaps they'll appreciate the business without treating me like I'm planning some treacherous scheme with a keychain screwdriver.
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Tony Davison

Fantastic customer service

Reviewed on 2021-01-18T00:59:19

Broke my Leatherman Fuse after 11 years normal use. Sent it off to tight lines for repair which could not be carried out as the Fuse is no longer available.The Fuse was immediately replaced with a new similar product within several days. Absolutely fantastic customer service and true too warranty agreement. Nice one Leatherman and tight lines.
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Jean Jacques

The after sales service is excellent

Reviewed on 2021-01-06T15:49:17

The after sales service is excellent. They replaced in a few days a knife with a broken blade that I had had for 20 years and it was even possible for me to have it repaired if I wanted.I really appreciated. Thank you!
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Tyler Godfrey

Don't order direct

Reviewed on 2020-09-16T20:54:48

First off, I like Leatherman products. Any individual tool on one of their multi-tools will not be the best example of such a tool,but they don't need to be. The appeal to me is that I can carry fewer tools, and have access to most of what I need. The issue for me comes from ordering direct from Leatherman. After placing my last order, which included two multi-tools, and several bit sets, etc., I received a call from their customer service department. It seems that I tripped some kind of upper limit, and they were wondering why I had placed such a 'large' order. It was very off-putting, and it made me feel as if I had done something wrong. They never adequately explained why it is that they were questioning me, but did release the order. I am undecided as to whether I will ever order another Leatherman tool, but I will certainly not order direct from them.
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Sam

Been a leatherman multi tool user since…

Reviewed on 2020-07-05T00:37:33

Been a leatherman multi tool user since 1989..so far good quality and durable.. Have not tried using its customer service but saw some bad reviews given by other Leatherman users..For me Its very important for a good product to also have good after sales customer service... Coz people will not be happy and satisfied with a product, service or company that does not stand up to its good name...
read more

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