Review (April 2024)
Lands' end is a classic american lifestyle brand with a passion for quality, legendary service & real value. we seek to deliver timeless style for women, men, kids and the home. shop lasting quality women's swimsuits, men's dress pants & kids polo shirts, jeans, dresses, shoes, home décor & more. free shipping on $75+
1.42B
Estimated Revenue
10.35M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Lands' End?
Estimated Revenue (2020)
$1.42B
Total Employees
2700
Founded
1963
Industry
Apparel Fashion
Location
Dodgeville, United States
About
Lands' End: Lands' End is a classic American lifestyle brand with a passion for quality, legendary service & real value. We seek to deliver timeless style for women, men, kids and the home. Shop lasting quality women's swimsuits, men's dress pants & kids polo shirts, jeans, dresses, shoes, home décor & more. Free Shipping on $75+
What is Lands' End's Revenue?
Lands' End's estimated revenue for 2023 is $1.42B.
What does Lands' End do?
Lands' End, Inc. (NASDAQ: LE) is a leading multi-channel retailer of clothing, accessories, footwear and home products. We offer products through catalogs, online at http://www.landsend.com and affiliated specialty and international websites, and through retail locations. We are a classic American lifestyle brand with a passion for quality, legendary service and real value, and seek to deliver timeless style for men, women, kids and the home. Lands' End is headquartered in Dodgeville, Wisconsin, 45 miles west of Madison.
What are the monthly traffic metrics for Landsend?
6/mo Traffic Growth
19.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
10M
Time on Site
5.3Mins
Pages per Visit
6.0
Bounce Rate
38%
How fast is Landsend growing?
Landsend has grown by -4.0% in the last 6 months according to SimilarWeb.
How do people interact with Landsend?
Last month, Landsend received 10M visitors who spent an average of 5.3 minutes on the website and visited 6.0 different pages per session. Overall, 38% of people bounce on the first visit.
How do people find Landsend?
5M people (48%) visit Landsend directly. 4M (38%) people search for them in Google. Whereas, 432.8k (4%) discover Landsend through Facebook, Reddit, and YouTube. 191.2k (2%) visitors come from Landsend's email newsletters. Finally, 434k (4.2%) people come from affiliates and or paid referrals.
Who uses Landsend?
Landsend's top market is the United States and they receive 10M (96.2%) people.Then the 2nd is Canada with 148.1k (1.4%).The 3rd is is France with 32.3k (0.3%).
Traffic Growth (last 6 months)
What do Landsend's customers say about them?
Review Score
2.1/5
Total Reviews
146
Info
Lands' End5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
15.0%
1 Star
70.0%
Read reviews that mention
Jtos s
The worst brand I have ever shopped at
Reviewed on 2021-04-11T18:50:30
By far the worst brand I have ever shopped at. I have to wear there shirts for school and they are the most uncomfortable shirts I have ever worn in my life.The polo shirts are too tight on the sleeves, yet have a lot of room on the chest area. The t-shirts are even worse, I got a medium and it fits like a x-large.
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Katherine Anderson
Bad Quality, Bad Policies, Poor Customer Service
Reviewed on 2021-04-09T22:28:41
TLDR: Badly made clothing, charged me return shipping twice for returning items in the same order because one item was delayed on backorder and arrived much later than the rest,customer service was defensive and accusatory.
I placed an order for petite clothing. I'm 5'4", which is on the tall end of petite. Most of the items arrived and were sized much too long -- not petite sized. I returned them because they weren't made right but was charged return shipping for their mistake. Then, much later, the final item that had been backordered arrived. It had the same sizing issue and so I returned it. I was charged return shipping again. When I called customer service about this she was defensive and compared my situation to someone who had received a full shipment, decided to keep some items, and then decided later to use a second return label to return the rest of the items that had been part of the same shipment. She also insisted that their items were sized properly even though she had no interaction with the clothes I returned which were much longer than the petite items I had been buying from Lands End for years. Their quality has been going downhill, but I stayed with them because it's difficult to find petite clothes, but now they've lost a loyal customer.
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Jim Asbille
I purchased sandals for my wife
Reviewed on 2021-04-08T19:57:40
I purchased sandals for my wife, the bill was $44.28. When she got them they rubbed her feet badly so she sent them back.Our return was 28.22. They did not refund the S&H and they charged us 6.95 for S&H on the return. This isn't the way online cloth shopping works. Amazon refunds the full amount. Don't buy clothes online from Lands End.
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Maryalice Moroz
Great Customer Service Department
Reviewed on 2021-04-06T18:35:26
I bought winter pajamas from Lands End that I liked very much. Wanting something similar for summer,I wasn't finding anything suitable on their site so I contacted them by email. They responded the next day describing an item that wasn't yet on their site. They kindly sent me photos and a description of the fabric. It turned out to be exactly what I wanted, so I waited for it to show up on the site and ordered. Just wanted to say how great their customer service team was to deal with and how responsive they were.
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Stacey Peterson
I expected a beautiful sweater but…
Reviewed on 2021-04-03T10:57:13
I expected a beautiful sweater but received a cheap one!!!!!!!!!!!
completely garbage Clothing
ordered a nice-looking sweater from them,mid-Jan. 2021. took so long to arrive, beyond the est. date of delivery. was very shocked to open the pkg, and felt the sweater with my hands. the thin-ness of it is just like a summer T-shirt. when in fact I ordered and paid, for a sweater. I was trying to send that back no reply to my email from the company I went online and 've wasted so much time on this company and able to get their help which is ₈₄₅ fᵢᵥₑ ₜwₒ ₒₙₑ SEVENₜwₒ fₒᵤᵣ₋fᵢᵥₑ I call the company and they have done my amount back and return issue Thee absolute worst online shopping experience ever. The item looks absolutely nothing like what was ordered. I would NEVER have bought ANYTHING from them. Not only did the items take nearly THREE MONTHS to be delivered, but when they arrived (in dribs and drabs), bore NO RESEMBLANCE to the ORIGINAL pictures on this website.
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Henry D
Tall man satified with purchase.
Reviewed on 2021-03-31T04:17:40
Im a tall man. Needed tall clothes. Land's End provided such clothes. Good quality and length.Shipping was within time frame given.
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mkcb
Terrible Fit
Reviewed on 2021-03-30T15:24:58
I have loved Land's End t-shirts and bathing suits. I ordered 4 more t-shirts and a dress in my usual small.They are all huge. The shirts are described as 'relaxed' fit. I didn't realize (and nowhere in the sizing chart did it state) that 'relaxed fit' means they are 1-2 sizes larger all over. The dress is just big; not described as relaxed fit. It's cost me $6.95 to determine that fact as they are all going back. I'm super disappointed and will no longer be ordering from them.
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Val Branch
What an annoying experience for a $26 purchase!
Reviewed on 2021-03-22T17:13:37
I cannot remember what the incentive was for me to open a Land's End Visa. I was billed $6.95 for the return of a top so I sent that amount to Land's End.I did not realize that the payment should have gone to Visa because I did not receive a card or a billing statement before the payment was due. When I did receive a bill, there was a $29 late fee! I called them and told them I wanted to cancel my account and would not pay a late fee under the circumstances. Nothing was done and I received another bill with another late fee. It took a bit of hassle to get them to drop the charges. Very poorly run company in my p.o.v.!
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