Kustomer: See Their Revenue, Competitors, Traffic, and Reviews (August 2025)

Review (August 2025)

With kustomer, get the personalized customer service platform that improves brand loyalty and creates a seamless experience for both customers and agents.

18M

Estimated Revenue

107.96k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Kustomer?

Estimated Revenue (2020)

$18M

Total Funding

$173.5M

Total Employees

280 Founded

2015

Industry

Computer Software

Last Funding Date

Series E Dec 2019

Location

New York, United States

About

Kustomer: With Kustomer, get the personalized customer service platform that improves brand loyalty and creates a seamless experience for both customers and agents.

Social Links

Alexa Ranking: 74406

What is Kustomer's Revenue?

Kustomer's estimated revenue for 2024 is $18M.

What does Kustomer do?

Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today's customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views of a customer's history, facilitating continuous omnichannel conversations and using intelligence to automate repetitive tasks and surface knowledge.

What are the monthly traffic metrics for Kustomer?

6/mo Traffic Growth

-9.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

108k

Time on Site

1.5Mins

Bounce Rate

56%

How fast is Kustomer growing?

Kustomer has grown by -4.2% in the last 6 months according to SimilarWeb.

How do people interact with Kustomer?

Last month, Kustomer received 108k visitors who spent an average of 1.5 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Kustomer?

55.5k people (51%) visit Kustomer directly. 44.7k (41%) people search for them in Google. Whereas, 2.4k (2%) discover Kustomer through Facebook, Reddit, and YouTube. 820.1 (1%) visitors come from Kustomer's email newsletters. Finally, 617.2 (0.6%) people come from affiliates and or paid referrals.

Who uses Kustomer?

Kustomer's top market is the United States and they receive 40k (37.0%) people.
Then the 2nd is Brazil with 12.5k (11.6%).
The 3rd is is Panama with 5.4k (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Kustomer's ads on Google?

Google Ads

Kustomer.com - Official Site - Based On A Customer Not Ticket

https://www.kustomer.com/

A Customer-centric, Omnichannel Software For Immediate & In-depth Responses To Requests. Manage All Communication With Customers, In A Single Location With Kustomer. Start Here! Customer Timeline · Smart Workflows · Proactive Engagement · Automated CX.

Live Chat - Advanced Customer Support

https://www.kustomer.com/lp/live-chat/

A Customer-centric, Omnichannel Platform For Immediate & In-depth Responses To Requests. Manage All Communication With Customers, In A Single Location With Kustomer. Start Here! Proactive Engagement. Automated CX. Customer Timeline. Customer Sentiment.

Ticketing System | Manage Requests In One Place‎

https://www.kustomer.com/lp/ticketing-system/

A Customer-centric, Omnichannel Platform For Immediate & In-depth Responses To Requests. Manage All Communication With Customers, In A Single Location With Kustomer. Start Here! Conversational Support. Smart Workflows. Extensive Integrations. Automated CX

Zen Alternative | Try Kustomer‎

https://www.kustomer.com/compare/zendesk

Provide efficient customer support, customizable to your business. Personalized Demo · Transparent Pricing · Free Trial · Powerful Platform Services: Live Chat, Robust Integrations, Customer Support

Keyword: zen desk

Customer Service Portal - #1 Customer Service Portal

https://www.kustomer.com/lp/customer-service-software/

A Customer-centric Portal For Immediate & In-depth Responses To Customer Service Requests. Engage Customers Across Any Channel, Give Agents All Customer Info, & Uncover Insights. Smart Workflows. Conversational Support. Proactive Engagement.

What do Kustomer's customers say about them?

Review Score

3.7/5

Total Reviews

1 Info

Kustomer

5 Star

100.0%

4 Star

0.0%

3 Star

0.0%

2 Star

0.0%

1 Star

0.0%

Read reviews that mention

David Dozier

Simply the best!

Reviewed on 2020-03-07T04:10:45

The best and most innovative software I've encountered for managing a customer's experience!

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Strikingly is the best free website builder for anyone to create a gorgeous, mobile-friendly website easily. quick, simple and stylish. make your own free website today.... More

Review (August 2025)

With kustomer, get the personalized customer service platform that improves brand loyalty and creates a seamless experience for both customers and agents.

Estimated Revenue (2020)

$18M

Total Funding

$173.5M

Total Employees

280

Founded

2015

Industry

Computer Software

Last Funding Date

Series E Dec 2019

Location

New York, United States

About

Kustomer: With Kustomer, get the personalized customer service platform that improves brand loyalty and creates a seamless experience for both customers and agents.

Social Links

What is Kustomer's Revenue?

Kustomer's estimated revenue for 2024 is $18M.

What does Kustomer do?

6/mo Traffic Growth

-9.80%

All Time Traffic Growth

Monthly Hits

108k

Time on Site

1.5Mins

Pages per Visit

2.0

Bounce Rate

56%

How fast is Kustomer growing?

Kustomer has grown by -4.2% in the last 6 months according to SimilarWeb.

How do people interact with Kustomer?

Last month, Kustomer received 108k visitors who spent an average of 1.5 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Kustomer?

55.5k people (51%) visit Kustomer directly. 44.7k (41%) people search for them in Google. Whereas, 2.4k (2%) discover Kustomer through Facebook, Reddit, and YouTube. 820.1 (1%) visitors come from Kustomer's email newsletters. Finally, 617.2 (0.6%) people come from affiliates and or paid referrals.

Who uses Kustomer?

Kustomer's top market is the United States and they receive 40k (37.0%) people.Then the 2nd is Brazil with 12.5k (11.6%).The 3rd is is Panama with 5.4k (5.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

Review Score

3.7/5

Total Reviews

1

Info

Read reviews that mention

Simply the best!

Kustomer's top market is the United States and they receive 40k (37.0%) people.
Then the 2nd is Brazil with 12.5k (11.6%).
The 3rd is is Panama with 5.4k (5.0%).