Review (August 2025)
10.62B
Estimated Revenue
2.36M
Website Visitors
3.5/5
Trustpilot Score
What do we know about Korean Air?
Estimated Revenue (2020)
$10.62B
Total Employees
2900
Founded
1962
Industry
Airlines Aviation
Location
Seoul, South Korea
About
Korean Air: Find your Korean Air flights to over 100 cities worldwide. Enjoy unassailable service with amazing comfort at best ticket deals and airfares.
What is Korean Air's Revenue?
Korean Air's estimated revenue for 2024 is $10.62B.
What does Korean Air do?
Leading Global carrier, a founding member of SkyTeam, operates more than 460 flights per day to 125 cities in 44 countries.
What are the monthly traffic metrics for Koreanair?
6/mo Traffic Growth
27.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
7.9Mins
Pages per Visit
8.0
Bounce Rate
29%
How fast is Koreanair growing?
Koreanair has grown by -10.7% in the last 6 months according to SimilarWeb.
How do people interact with Koreanair?
Last month, Koreanair received 2M visitors who spent an average of 7.9 minutes on the website and visited 8.0 different pages per session. Overall, 29% of people bounce on the first visit.
How do people find Koreanair?
1.2M people (50%) visit Koreanair directly. 1M (44%) people search for them in Google. Whereas, 10.9k (0%) discover Koreanair through Facebook, Reddit, and YouTube. 65.5k (3%) visitors come from Koreanair's email newsletters. Finally, 4.1k (0.2%) people come from affiliates and or paid referrals.
Who uses Koreanair?
Koreanair's top market is the Korea, Republic of and they receive 1.3M (55.4%) people.Then the 2nd is United States with 484.2k (20.5%).The 3rd is is Viet Nam with 211.9k (9.0%).
Traffic Growth (last 6 months)
What do Koreanair's customers say about them?
Review Score
3.5/5
Total Reviews
12
Info
Korean Air5 Star
22.2%
4 Star
44.4%
3 Star
0.0%
2 Star
11.1%
1 Star
22.2%
Read reviews that mention
Dvd Cox
Business class is actually Economy
Reviewed on 2021-05-21T15:46:52
I sent this email to Korean Air after an awful 'business class' flight from Seoul-Singapore:-
"Whileflying on the above flight in Prestige Class there was no extensive selection of wine as purported on your website, nor did the food remotely resemble how it is presented on the website: a selection of gourmet food with a range of options served on and in real crockery with the full beverage service. You may well suggest, as the cabin crew did that this is solely down to the current Coronavirus (Covid-19) regime affecting airlines. However, numerous online travel reviews conducted through the period of coronavirus including the large wave of domestic infections in Korea (August 2020) show that other flights running at this time have provided a service comparable to the one advertised. With this mind, it is clear that the reduction in service provided on KE645 was a cost-cutting measure and had nothing to do with the pandemic. For the catering service, everything was boxed or served in plastic. I was presented with two options for dining: "beef or seafood" and "red or white wine". When asking for a gin and tonic, I was told the "cocktail service had been withdrawn". I would like your detailed comments on this and ask if this is standard service on this flight.
On a separate note, I make it clear that had I known the service in Prestige Class was comparable to economy I would have opted for economy or with an entirely different airline, bearing in mind Singapore Airlines was offering a comparable fare for the same dates. To offer a service so distinctly different from that advertised is both misrepresentative and disingenuous. The current climate is an opportunity for airlines, such as Korean to prove particularly with their premium products that yours is an airline worth returning to when business resumes as usual. You will see from my email that this is not the case; it would seem that Hanjin is encouraging passengers to fly economy, or most likely with other carriers."
Korean Air keep claiming that they would not offer business class at this time due to Covid-19 but this cannot be the case as they are offering the full service on other legs. Furthermore, it can also be deducted, through reading blogs and analysing airline reviews on YouTube, that Korean Air have at times been providing the full service, but this is besides the point, as at the time of booking they were advertising a full service in Prestige class, with no disclaimer regarding Covid-19. It seems Korean Air are interested at cutting costs in business class at the expense of full fare paying passengers and using other excuses as a guise for their incompetance.
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Ns
Expensive flights but good service.
Reviewed on 2020-11-27T16:03:57
I have flown with Korean air quite a few times. The cabin crew is very helpful and tries to ensure you are feeling as comfortable as possible.
One down side is the expensive fares.Guess you get what you pay for.
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Bey
By far my favorite airline
Reviewed on 2020-10-01T11:25:34
By far my favorite airline - good food, great staff. I'm very satisfied with their amazing service.
Karen Reed
Excellent airline
Reviewed on 2020-08-28T00:02:16
We flew Korean Air to Sydney from UK and the COVID pandemic happened. We were due to fly home the 29th March and they managed to fly us back on the 28th.We are unbelievably grateful to them for getting us home during such a mad time. They had to change our flights a few times as borders shut down but they got us home. Their staff are outstanding and when we can finally get back to Oz they are the airline we will be using. Also, the flight staff are just lovely and made us feel so welcome. I can’t recommend them enough. Forget your traditional ‘western’ airlines (that cost way more with uppity staff...I’m talking to you British Airways) choose Korea Air, you won’t be disappointed. We usually fly to Australia every year and this had been our best experience so far.
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Joey Analogue
best for their service
Reviewed on 2020-06-08T16:26:31
best for their service!
I flew with them on business class & economy for more than ten years.For Asian standard, the quality of food, and stuffs provided for long range flights are excellent.
I deducted one star for their inflexible price range, and for ethical issues that has been on Korean Media about that CEO of this group.
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Denson
Avoid at all cost or it will cost you!
Reviewed on 2020-06-07T03:25:05
Worst flight ever!!
my great grandpa would have felt right at home.
Staff English is so poor andthey are rude controlling and disrespectful.
I had all valid documents and was even pre passed for entry in my final destination.
But was denied my boarding ticket.
They wouldn’t even allow me to sign the waiver.
This has cost me a fortune in tickets.
I don’t not recommend flying Korean air if it can avoided.
I hope I don’t get sick from my forced stay in soul airport.
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Olga
Flying with Korean Air reminds me of my childhood
Reviewed on 2020-05-16T09:08:44
Flying with Korean Air is a sweet reminder of the good old days when every trip by air was a reason to celebrate.Customer service on-board, by telephone and at the local office is one of the very best in the industry. My only complaint is the *drastic* devaluation of their loyalty program coming in April 2021. I sincerely hope Korean Air survives the COVID-19 doldrums and postpones the the devaluation of SKYPASS points until 2023-2025.
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Ma
Very helpful during COVID crisis
Reviewed on 2020-04-27T12:15:33
The Korean Air servicedesk were very helpful, patient and friendly when helping us to manage many travel restrictions due to the COVID outbreak.Some people remembered us from previous calls and helped speed up the process. Not 5 stars because of the extremely long waiting times (which are understandable I guess).
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