Review (August 2025)

Shop our range of shoes, bags and accessories today on the official jimmy choo website. discover the latest collection for men and women.

247.72M

Estimated Revenue

853.99k

Website Visitors

1.9/5

Trustpilot Score

What do we know about Jimmy Choo?

Estimated Revenue (2020)

$247.72M

Total Employees

1400

Founded

1996

Industry

Luxury Goods Jewelry

About

Jimmy Choo: Shop our range of shoes, bags and accessories today on the official Jimmy Choo website. Discover the latest collection for men and women.

Social Links

Alexa Ranking: 25329

What is Jimmy Choo's Revenue?

Jimmy Choo's estimated revenue for 2024 is $247.72M.

What does Jimmy Choo do?

Jimmy Choo is a British fashion house, encompassing a complete luxury accessories brand. Founded in London in 1996, Jimmy Choo has evolved from iconic shoes into handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men's shoes. CEO Hannah Colman and Creative Director Sandra Choi share a vision to nurture one of the world's most treasured luxury brands. Glamorous, timeless, playful, distinct – Jimmy Choo products represent fine Italian craftsmanship and are unsurpassed for their quality and detail. Jimmy Choo is part of the Capri Holdings Limited fashion luxury group. The world-renowned brand has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide. If you are interested in a job in the UK or the rest of the world, please send your CV to the following address: [email protected] For US jobs, please send your CV to: [email protected] For Asia jobs, please send your CV to: [email protected] For Japan jobs, please send your CV to: [email protected] Diversity and inclusion are embedded in the DNA of Jimmy Choo. We foster an inclusive environment where employees and customers of diverse backgrounds are welcomed, valued and celebrated. We are proud of our commitment to diversity, equality and inclusion, and we will continue to advance these principles wherever we do business. Our doors are open to all.

What are the monthly traffic metrics for Jimmychoo?

6/mo Traffic Growth

23.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

854k

Time on Site

1.7Mins

Bounce Rate

48%

How fast is Jimmychoo growing?

Jimmychoo has grown by 24.0% in the last 6 months according to SimilarWeb.

How do people interact with Jimmychoo?

Last month, Jimmychoo received 854k visitors who spent an average of 1.7 minutes on the website and visited 2.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find Jimmychoo?

237.1k people (28%) visit Jimmychoo directly. 529.2k (62%) people search for them in Google. Whereas, 28k (3%) discover Jimmychoo through Facebook, Reddit, and YouTube. 2.2k (0%) visitors come from Jimmychoo's email newsletters. Finally, 20.3k (2.4%) people come from affiliates and or paid referrals.

Who uses Jimmychoo?

Jimmychoo's top market is the United States and they receive 367.8k (43.1%) people.
Then the 2nd is United Kingdom with 104.6k (12.2%).
The 3rd is is Canada with 46k (5.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Jimmychoo's ads on Google?

Google Ads

Jimmychoo.com | Jimmy Choo™ Official Site | Sale - Further Markdowns‎

https://us.jimmychoo.com/en/home

Now 50% Off. Same Day Shipping Available. Secure Payment. Complimentary Shipping. Designer Shoes. Shop The Sale - 50% Off.

Jimmy Choo™ Shoes - Complimentary shipping

https://us.jimmychoo.com/en/women/shoes/

Shop The Latest Collection Of Shoes At JimmyChoo.com

Jimmy Choo™ Women's Shoes - Official Site

https://us.jimmychoo.com/en/women/shoes/pumps/

Shop The Latest Collection Of Women's Shoes At JimmyChoo.com. Discover The New Iconic Styles At The Official Online Store. Free Returns. Pay Later With Afterpay. In-Store Appointments. Collect In Store. Bridal Appointments. Craftsmanship Guarantee.

Keyword: jimmy choo heels

Jimmy Choo™ Shoes - Further Sale Markdowns - jimmychoo.com‎

http://us.jimmychoo.com/en/sale/men-sale/shoes/?gclid=CMDljrjNu9ECFQgq0wodSocIrQ

Up To 50% Off. Find The Perfect Shoes + Enjoy Free Shipping & Returns. Designer Shoes · Secure Payment · CR17 Collection · Sale Further Reductions 407 Bleecker St, New York, NY‎ - (212) 366-1305‎

Jimmy Choo™ Shoes | New Shoes, Bags & Accessories‎

https://us.jimmychoo.com/en/women/shoes/

Shop Shoes In The New AW'18 Collection. Complimentary Shipping & Returns. Designer Shoes. Secure Payment. Styles: Pumps, Sandals, Boots, Wedges, Flats. 407 Bleecker St, New York, NY‎ - (212) 366-1305‎

What do Jimmychoo's customers say about them?

Review Score

1.9/5

Total Reviews

78

Info

Jimmy Choo
5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Karen Fink

I bought 2 pairs of jimmy choo high…

Reviewed on 2021-05-20T19:02:13

I bought 2 pairs of jimmy choo high heel sandals adorned on heel and shoe with gold studs.One pair in camel and one in white. They were $2000 in total. I am extremely disappointed that many studs on both shoes fell off. When I called customer service to buy just the studs they would not sell them to me! I had to find receipt, take pictures, send back both pairs and then MAYBE they would fix them which could take months. I think this is terrible service and would never recommend any of their studded or pearl shoes to anyone. Karen Fink
read more
Lizz Robinson

Money for nothing! nice shoes, crap customer serivce!

Reviewed on 2021-04-20T07:11:12

Bought some shoes via Flannels. Both manufacturer and retailer have a responsibility to the customer to rectify faulty goods.Jimmy Choo brushed the issues with my shoes back to Flannels, who in turn are doing exactly the same. Given how much Jimmy Choo shoes are, i'd have expected some decent customer services. Obviously money doesnt buy class after all!
read more
Velvet Velvet

Customer service is BAD!!

Reviewed on 2021-03-10T21:50:36

Customer service is BAD!! Never buy glasses from JIMMYCHOO again. I bought a $300 glass from SOSOLSTICE sunglasses STORE at PALO ALTO year and half ago.The screw was lose & fall off. I called and emailed the store and JIMMY CHOO CUSTOMERS SERVICE manny time asking them please sent me a screw. A tiny scew!! They won't do it. Because the receipt is faded. So I went to COSTCO glasses erea. They repair for me FREE. THANKS YOU COSTCO!!
read more
Johan

Several terrible experiences

Reviewed on 2021-02-26T20:41:32

Several terrible experiences
Mermosa X

I love shopping online with Choo

Reviewed on 2021-01-27T22:29:29

I have bought multiple heels, trainers and bags from jimmy choo online. Each time they have been delivered on time with regular updates on the whereabouts of the delivery.I have returned twice to them, once a bag, and another was a pair of heels. Both times the returns process has been smooth. Refunded within a week and they even collect the item from you using a DPD driver. My jimmy choo wedding shoes box was suspiciously taken and “thrown away” by cleaners from my hotel room on the day of my wedding. We contacted jimmy choo, provided the order number and they sent me a new box, including dust bag and tissue paper free of charge and with no hesitation. Customer service is excellent. This is in the UK.
read more
Nicky Barrett

Really bad

Reviewed on 2021-01-12T17:27:44

Really bad. I have bought shoes from Jimmy Choo before. However, the online store is truly awful.I bought a pair of boots and a pair of shoes. They arrived and the shoes I loved but didn’t even try the boots on as I didn’t like the toe shape so returned them. They didn’t give me my money back. I heard nothing for over 2 weeks. Then 2 weeks later I had them sent back to me. They said they showed signs of wear and I hadn’t even taken them out of the box to try on. So I contacted customer services who basically said they stood by their returns team and in future would take pictures but refused to take the boots back or give me a credit note or my money back. Just beyond awful. It’s appalling customer relations.
read more
sarah george

Avoid at all cost

Reviewed on 2020-12-16T11:54:40

Avoid at all cost! Bought perfume Illicit and it brought my skin out in a red inflamed rash.Contacted the company to be passed about from pillar to post. For my hassle I was offered a discount voucher but because I live in Northern Ireland they can’t ship perfume to here. Everything else on the web site is extortionate and well above my price range even with the discount. Stay clear!
read more
Aga

AVOID JimmyChoo

Reviewed on 2020-11-02T22:42:02

AVOID JimmyChoo. The worst after-sales service I have ever had. I asked to find a solution for my silver bag,which I only used 9 months and nobody wanted to help me.
read more

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