Review (April 2024)

Build lasting customer relationships with intercom, the engagement os.

150M

Estimated Revenue

5.21M

Website Visitors

3.6/5

Trustpilot Score

What do we know about Intercom?

Estimated Revenue (2020)

$150M

Total Funding

$290.75M

Total Employees

950

Founded

2011

Industry

Internet

Last Funding Date

Series D Mar 2018

Location

San Francisco, United States

About

Intercom: Build better customer relationships through conversational, messenger-based experiences with Intercom.

Social Links

Alexa Ranking: 20244

What is Intercom's Revenue?

Intercom's estimated revenue for 2023 is $150M.

What does Intercom do?

Communication has changed for people. It's changed for businesses, too. Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 30,000 businesses use Intercom to connect with a billion people worldwide.

What are the monthly traffic metrics for Intercom?

6/mo Traffic Growth

-1.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

17.2Mins

Bounce Rate

29%

How fast is Intercom growing?

Intercom has grown by -19.5% in the last 6 months according to SimilarWeb.

How do people interact with Intercom?

Last month, Intercom received 5M visitors who spent an average of 17.2 minutes on the website and visited 14.0 different pages per session. Overall, 29% of people bounce on the first visit.

How do people find Intercom?

4M people (77%) visit Intercom directly. 586.5k (11%) people search for them in Google. Whereas, 90.9k (2%) discover Intercom through Facebook, Reddit, and YouTube. 354.5k (7%) visitors come from Intercom's email newsletters. Finally, 42.4k (0.8%) people come from affiliates and or paid referrals.

Who uses Intercom?

Intercom's top market is the United States and they receive 1.5M (27.9%) people.
Then the 2nd is United Kingdom with 299.9k (5.8%).
The 3rd is is Brazil with 251.1k (4.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Intercom's ads on Google?

Google Ads

Intercom Official Site - The Modern Business Messenger

https://www.intercom.com/dr/sponsor-biz

Build better customer relationships with messaging that's scalable and more personal. Drive customer satisfaction and faster growth with the #1 Business Messenger. Drive Business Growth. A Conversational Platform. Cancel Anytime. Easy Setup. Friendly, Quick, Easy.

Drip Email Campaign Tool | Start Your Free Trial Today‎

https://www.intercom.com/drlp/customer-engagement

Help sales, marketing, and support teams better communicate with customers. Targeted Live Chat. Integrated platform. Personalized Onboarding. Easy Setup.

The Autoresponder Tool‎

https://www.intercom.com/drlp/customer-engagement/tcctkq

Send the Perfect Series Of Messages To Onboard And Retain Customers.

Custom Chatbots Without Code | Intercom | Official Site

https://www.intercom.com/drlp/customizable-bots-biz

Design a bot in minutes so it can start acquiring leads for you and automate next steps. Qualify leads, grow pipeline and speed up customer resolutions all with Custom Bots. Shared Inbox. Customizable Chatbots. Targeted Messaging. Website Live Chat.

Drip Email Marketing Tool | Start Your Free Trial Today‎

https://www.intercom.com/drlp/customer-engagement

Help sales, marketing, and support teams better communicate with customers. Personalized Onboarding. Targeted Live Chat. Easy Setup. Marketing Automation. Integrated Platform. Services: Website Live Chat, Customizable Chatbots, Lead Qualification, Shared

Keyword: drip campaign

What do Intercom's customers say about them?

Review Score

3.6/5

Total Reviews

2

Info

Intercom
5 Star
50.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Luca Proculo Gentile

Great tool for websites

Reviewed on 2021-02-21T22:02:07

Great tool for websites! I say it as a website visitor, not as a webmaster. You can easily open the pop-up,leave your message, and if the customer support is not available at the moment, they will reply you on email. REALLY CONVENIENT!
read more
Lewis

The most expensive chat software I've…

Reviewed on 2020-06-27T20:42:24

The most expensive chat software I've ever seen! 39 dollars per person is extortionate!

Conga

Transform commercial operations with a focus on revenue operations. get better outcomes with business processes automation.... More

Category

Computers Electronics and Technology

Monthly Traffic

108.11k

190.84%

Ad Spend

$34.4k

Cvs

Refill and transfer prescriptions online or find a cvs pharmacy near you. shop online, see extracare deals, find minuteclinic locations and more.... More

Category

Health

Monthly Traffic

65.22M

90.07%

Ad Spend

$309.2k

Jd

京东全球版-专业的综合网上购物商城,为您提供正品低价的购物选择、优质便捷的服务体验。商品来自全球数十万品牌商家,囊括家电、手机、计算机、服装、居家、母婴、美妆、个护、食品等丰富品类,满足各种购物需求。支持香港自提、京东集运和国际卡支付,现时已覆盖香港、澳门、台湾、新加坡、马来西亚、美国、加拿大、澳大利亚、新西兰和日本等海外200多个国家和地区。... More

Category

E-commerce and Shopping

Monthly Traffic

194.83M

5.17%

Ad Spend

$226.97k