Review (August 2025)

Inbenta is a global leader in ai and nlu for enterprise search, ecommerce search, chatbots, support ticketing, and knowledge management.

14.8M

Estimated Revenue

311.02k

Website Visitors

4/5

Trustpilot Score

What do we know about Inbenta?

Estimated Revenue (2020)

$14.8M

Total Funding

$21.12M

Total Employees

170

Founded

2005

Industry

Internet

Last Funding Date

Series B Aug 2018

Location

Sunnyvale, United States

About

Inbenta: Inbenta is a global leader in AI and NLU for Enterprise Search, Ecommerce Search, Chatbots, Support Ticketing, and Knowledge Management.

Social Links

Alexa Ranking: 103444

What is Inbenta's Revenue?

Inbenta's estimated revenue for 2024 is $14.8M.

What does Inbenta do?

Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support. Powered by natural language processing, Inbenta's products are used by over 250 companies to drastically boost self-service, enhance customer experience, increase conversions, and cut down on support costs by helping customers find exactly what they need. Inbenta specializes in conversational chatbots, virtual assistants, e-commerce search, support ticketing, hybrid chat, and knowledge management. Our AI and chatbot solutions understand customers in their own, colloquial language. By processing meaning rather than keywords using patented technology, we are able to intelligently direct customers to products, contents, and FAQs on your site before they try contacting your support agents. The result is a positive, streamlined customer experience that enables customers to complete tasks comfortably and quickly. Discover how easy it is to offer the highest quality online support experience for your customers -- get in touch with Inbenta here: https://www.inbenta.com/contact.

What are the monthly traffic metrics for Inbenta?

6/mo Traffic Growth

-28.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

311k

Time on Site

1.4Mins

Bounce Rate

73%

How fast is Inbenta growing?

Inbenta has grown by -13.8% in the last 6 months according to SimilarWeb.

How do people interact with Inbenta?

Last month, Inbenta received 311k visitors who spent an average of 1.4 minutes on the website and visited 1.0 different pages per session. Overall, 73% of people bounce on the first visit.

How do people find Inbenta?

52.9k people (17%) visit Inbenta directly. 174k (56%) people search for them in Google. Whereas, 2.5k (1%) discover Inbenta through Facebook, Reddit, and YouTube. 1.3k (0%) visitors come from Inbenta's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Inbenta?

Inbenta's top market is the Colombia and they receive 69.2k (22.2%) people.
Then the 2nd is Brazil with 68.5k (22.0%).
The 3rd is is Spain with 41.6k (13.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Inbenta's ads on Google?

Google Ads

A chatbot project in mind? | Download our guide first

https://www.inbenta.com/en/resources/build-successful-chatbot/

Help users find answers with AI, natural language processing and machine learning.

The Ultimate Guide to Chatbots - For Business Strategy - inbenta.com‎

http://go.inbenta.com/ebook-chatbots-1

Get a free ebook on AI-powered chatbots & how they are deployed for businesses. Deflect Support Emails · 90% Self-Service Rate · Reduce Repetitive Queries · Deflect 65% of Emails Types: E-commerce Product Search, Support Ticketing, Live Chat Support, Dyna

The Ultimate Guide to Chatbots - The New 24/7 Customer Support‎

http://go.inbenta.com/ebook-chatbots-1

Get your free ebook on AI-powered chatbots & how they work for business. Seamless CRM Integration · Reduce Cart Abandonments · Reduce Repetitive Queries

#1 AI Chatbot For Business | Maximize Customer Self-Service‎

https://www.inbenta.com/en/

Help users find answers online with AI, natural language processing and machine learning. Join 250+ enterprise companies and global brands. Available in 30+ Languages. Extensive APIs & SDKs.

#1 AI Chatbot For Business | Reduce 20-40% Support Tickets‎

https://www.inbenta.com/en/products/chatbot/

Help users find answers online with AI, natural language processing and machine learning. Join 250+ enterprise companies and global brands. Available in 30+ Languages. Extensive APIs & SDKs. Multi-Channel Deployment. Features: Intent Detection, Dialog Man

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