Review (March 2024)

Welcome to ig. discover countless opportunities on our award-winning trading platform, get instant support and develop your skills with ig academy.

623.37M

Estimated Revenue

11.33M

Website Visitors

3.5/5

Trustpilot Score

What do we know about IG?

Estimated Revenue (2020)

$623.37M

Total Employees

2400

Founded

1974

Industry

Financial Services

About

IG: IG Group is a world leader in derivatives trading and an established member of the FTSE 250. Discover more about IG, our brands and current vacancies.

Social Links

What is IG's Revenue?

IG's estimated revenue for 2023 is $623.37M.

What does IG do?

We're a global leader in online trading, with our range of award-winning platforms and apps providing fast and flexible access to over 17,000 financial markets – including indices, shares, forex, and commodities. Established in 1974 as the world's first financial spread betting firm, we're now the world's No.1 provider of CFDs and spread betting*, and a global leader in forex. We also offer an execution-only share dealing service in the UK, Australia, Ireland, Germany, Austria and the Netherlands. Through our low fees and smart price-sourcing technology, we help traders keep their costs down. Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. * No.1 based on revenue excluding FX (published half-yearly financial statements, June 2019); for forex based on number of primary relationships with FX traders (Investment Trends UK Leveraged Trading Report released August 2018). Negative balance protection does not apply to professional traders.

What are the monthly traffic metrics for Ig?

6/mo Traffic Growth

-12.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

11M

Time on Site

4.0Mins

Bounce Rate

51%

How fast is Ig growing?

Ig has grown by 11.1% in the last 6 months according to SimilarWeb.

How do people interact with Ig?

Last month, Ig received 11M visitors who spent an average of 4.0 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Ig?

6.6M people (59%) visit Ig directly. 3.3M (29%) people search for them in Google. Whereas, 628.6k (6%) discover Ig through Facebook, Reddit, and YouTube. 595.7k (5%) visitors come from Ig's email newsletters. Finally, 90.1k (0.8%) people come from affiliates and or paid referrals.

Who uses Ig?

Ig's top market is the United Kingdom and they receive 3.2M (27.9%) people.
Then the 2nd is Japan with 1.1M (10.1%).
The 3rd is is Australia with 879.9k (7.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ig's ads on Google?

Google Ads

Forex Trading Broker - Trade in over 80 Forex pairs

https://www.ig.com/us/welcome-to-ig-us

Utilize our award-winning technology. Trading Forex carries a high level of risk. America, we’re turning forex trading on its head, with low spreads and exceptional tools. 24-hour Client Support. 195,000 Clients Worldwide. Established in 1974. FTSE 250 Company.

Forex Trading Market | Deal direct from charts | IG.com‎

https://www.ig.com/us/welcome-to-ig-us

Utilize our award-winning technology. Trading Forex carries a high level of risk. America, we’re turning forex trading on its head, with low spreads and exceptional tools. 195,000 Clients Worldwide. 24-hour Client Support. FTSE 250 Company. Established in

The Platform for Forex Traders | Fast & Stable. Deal in Seconds | IG.com‎

https://www.ig.com/us/welcome-to-ig-us

Trade in over 80 different forex pairs. Trading Forex carries a high level of risk.

IG - Forex Trading - Trade in over 80 Forex pairs

https://www.ig.com/us

Forex Trading Broker - Trade in over 80 Forex pairs

https://www.ig.com/us

Utilize our award-winning technology. Trading Forex carries a high level of risk. America, we’re turning forex trading on its head, with low spreads and exceptional tools.

What do Ig's customers say about them?

Review Score

3.5/5

Total Reviews

4330

Info

IG

[email protected]

0800 195 3100

London

5 Star
30.0%
4 Star
10.0%
3 Star
5.0%
2 Star
15.0%
1 Star
40.0%
Read reviews that mention
OGGY

Shambolic service - 4 weeks - still nothing....

Reviewed on 2021-04-07T16:01:59

Have been trying to set an account up for over 4 weeks now, have given all the info and documents requested,more than once, then you get nothing back..again. I've lost the will waiting for a competent response, no response to emails asking for updates and chasing it up. It's a wonder they have any customers at all if this is how they operate.
read more
John Thornton

Dysfunctional communication

Reviewed on 2021-04-07T15:51:33

The platform is very clever - but getting in touch is a shambles. Difficult to get through to chat,wait an hour and there is no remember function so they just sign off without answering question or chat just hangs. Telephone and so far have been given the wrong info or just fobbed off. Email helpdesk and again, don’t answer questions or ignore. So far given wrong info re stock availability, cash isa transfer gone missing etc. Seems no regard to resourcing communication end of business with staff who know enough to help and with the IT to make it work. Chat service is worst I have experienced. Trading works well, but worried about level of admin to support customers. Having 2nd thoughts transferring rest of holdings.
read more
Shaina Khan

AMATEURS - WRONG INFO PROVIDED

Reviewed on 2021-04-07T10:50:04

I already held a share dealing account and opened up an ISA. I asked if I could hold US shares within my ISA and was advised via email that I coud not.I know this to be a complete lie as when I looked back at their ISA advert, it categorically said it was possible. How can they not be aware of such basic info? Looks like I am dealing with a bunch of amateurs and not a safe place to hold the thousands that I invest.
read more
Mike

"An advisor will be with you shortly"...no they won't!

Reviewed on 2021-04-07T09:00:31

Having waited over 75 minutes to speak to a member of the IG team, a call only necessary because I had previously been given the wrong advice by another IG worker by email,I eventually arrived with Shaun Dendere. This man is a huge asset to the company. He was business like and helped to solve the problem. Shaun had that unique ability of remaining loyal to his company without losing sight of his responsibility to the client. Well done to him because without his well chosen words I would now be trading through a different company. IG needs to buck its ideas up, at present they seem to have forgotten that clients are the building blocks of successful companies.
read more
Eduardo Frank

These guys are of low lives

Reviewed on 2021-04-07T06:10:48

These guys are of low lives. They made me lock in my retirement funds believing it will yield returns. I was in touch with their support team for more than 4 months,NO RESOLUTION!. This led me into Great Depression and almost killed me. Thanks to my brother in law that referred me to Mr Gilbert via Gilbertswillie *Aol'Cøm. that helped me withdraw not all but a huge Amount of my money that was tied with these guys I’m never investing in anything again, everyone wants to rip you off and it’s very worrisome!!
read more
ravi

Excellent customer service

Reviewed on 2021-04-06T12:23:19

I had a query about the different fees on my share dealing account and had a chat with Ankit from customer service.He was spot on, clarified all the queries quickly and precisely. Impressive!!!!
read more
Mike Daven

This is a scam

Reviewed on 2021-04-06T06:32:17

This is a scam, in the beginning the withdrawals went fine, but after a while you don’t get your bitcoins anymore.And they don’t respond either anymore, and before they did. Bad people! May they burn in hell! I was glad I did Contact Mr Kelvin via Globaltradelinkconsultancy. côm in few days I got back everything I lost to this company. So elated to say this story
read more
Randy

I have never seen a bro.ker company…

Reviewed on 2021-04-05T21:34:27

I have never seen a bro.ker company this unprofessional! I started tra.ding with them on the 27th Nov 2020,I decided to try out some of their tools on the demo ac.count I created and it worked perfectly but when I tried it on my live acc.ount, I lost a huge sum of amount. Also, my tra.des were always closing in loss despite setting the stop loss to -25%. I gave up after my £45000 inves.tment reduced to £23000. I made no profits so I decided to withdraw but they declined severally till I filed a chargeback through: DUBBYETHAN on Instagram The fintech expert that got my funds back. I sincerely hope something can be done to improve these faulty areas.
read more

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