Review (August 2025)

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17M

Estimated Revenue

1.47M

Website Visitors

2.9/5

Trustpilot Score

What do we know about Hotel De las Letras?

Estimated Revenue (2020)

$17M

Total Employees

4

Founded

2005

Industry

Hospitality

Location

Madrid, Spain

About

Hotel De las Letras: Iberostar Hotel Las Letras - Home

Social Links

Alexa Ranking: 93347

What is Hotel De las Letras's Revenue?

Hotel De las Letras's estimated revenue for 2024 is $17M.

What does Hotel De las Letras do?

Inaugurado en 2005 en el corazón de la Gran Vía madrileña sobre un edificio de 1917, el Hotel De las Letras es un referente como alojamiento singular y centro de encuentro en la capital. Todo en el hotel, desde su nombre, los espacios o la decoración, rinde homenaje al mundo de las letras y los pictogramas como elementos primigenios en la composición del lenguaje escrito, y pone de manifiesto un concepto de hotel vinculado a la creación literaria y la cultura. Cada una de sus 109 habitaciones tiene su propia personalidad, acomodada a la estructura original de un edificio que no nació como hotel. No obstante, sí existe un elemento común en todas las estancias: las citas de célebres autores que recorren las paredes de las habitaciones y pasillos, y que invitan a sumergirnos en el mundo de las letras. Restaurante "AL TRAPO" Desde hace poco más de un año, el hotel ofrece una nueva propuesta gastronómica en su restaurante Al Trapo, asesorado por el reconocido chef Paco Morales, galardonado con una estrella Michelin. Basado en la propuesta de "alta cocina informal", que presenta platos elaborados con el rigor técnico de la alta cocina conjugado con una puesta en escena libre de prejuicios. BOCABLO Bocablo es el lounge bar del hotel, un lugar de encuentro donde es posible tomar desde un café por la mañana a una copa en las noches de diario y hasta las madrugadas del fin de semana, en un emplazamiento único. En la séptima planta se despliega el Ático De Las Letras, la terraza del hotel. Un jardín en el cielo para disfrutar de las vistas a la ciudad. Concebido como un lugar de encuentro abierto a todo el público el Ático está abierto en verano y en invierno. En verano ofrece servicio de bar y una pequeña carta para "picar" acompañando las copas, mientras que en invierno el Ático permanece disponible para todo el que quiera visitarlo, disfrutar de las vistas o tomar algo, y en ese caso el servicio se da desde el Lounge Bar del Hotel.

What are the monthly traffic metrics for Iberostar?

6/mo Traffic Growth

23.70%

All Time Traffic Growth

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Monthly Hits

1M

Time on Site

2.9Mins

Bounce Rate

49%

How fast is Iberostar growing?

Iberostar has grown by -17.9% in the last 6 months according to SimilarWeb.

How do people interact with Iberostar?

Last month, Iberostar received 1M visitors who spent an average of 2.9 minutes on the website and visited 2.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Iberostar?

416.3k people (28%) visit Iberostar directly. 901.3k (61%) people search for them in Google. Whereas, 12.5k (1%) discover Iberostar through Facebook, Reddit, and YouTube. 20.8k (1%) visitors come from Iberostar's email newsletters. Finally, 55.4k (3.8%) people come from affiliates and or paid referrals.

Who uses Iberostar?

Iberostar's top market is the United States and they receive 434k (29.5%) people.
Then the 2nd is Spain with 190.8k (13.0%).
The 3rd is is Canada with 110.5k (7.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Iberostar's ads on Google?

Google Ads

Iberostar.com | Iberostar® Cozumel Hotel | Come to Mexico With Us‎

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Don't Doubt - Book Iberostar: Luxury Facilities, Sand Beaches, Exclusive Service. Enjoy Free Wi-Fi. Best Rate Guarantee. All Inclusive Resorts. Official Website. Immediate Confirmation. Destinations: Jamaica, Mexico, Dominican Republic, Brazil.

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Don't Doubt - Book Iberostar: Luxury Facilities, Sand Beaches, Exclusive Service. All Inclusive Resorts.

Iberostar® Rose Hall Suites - Your 5* Resort in Montego Bay

https://www.iberostar.com/en/hotels/montego-bay/iberostar-rose-hall-suites/

Wake up in an all Inclusive hotel with Jamaica’s natural paradise right on the beachfront. Iberostar® Rose Hall Jamaica, a Beach 5-star hotel with All Inclusive, Spa, & Kids Club. Safety and Hygiene. 4* and 5* Resorts. Star Prestige area. No Booking Fees.

What do Iberostar's customers say about them?

Review Score

2.9/5

Total Reviews

52

Info

Iberostar Hotels & Resorts
5 Star
25.0%
4 Star
10.0%
3 Star
15.0%
2 Star
15.0%
1 Star
35.0%
Read reviews that mention
Melissa C

Scary...Know before you go. You will have no support staff

Reviewed on 2021-04-12T15:55:52

Booked a package with Iberostar.com online with a representative on the phone. The package clearly tells you for an 8 night stay the following is included: All inclusive,$600 of coupons, free transfers, airfare, trip insurance, free cancellation, free Covid 19 testing before going back to the US. When we arrived at the Cancun airport, no one was there to help or pick us up for the transfer to the hotel. The Iberostar, Expedia, and W2M representatives continued to pass us between them and after 3 hours and $300 dollars later we were taken to the hotel. Many phone calls were made back to Iberostar hotel in Mexico and the US phone numbers on all the paperwork. Now we are still having problems and still have no resolve. There are many other issues going on. Please consider another hotel before booking the Iberostar chain of resorts because we have spent most of our time getting passed from person to person and phone # to phone #. Other quick notes, if you are handicap only one of the resorts has an elevator (the one in Cancun).
read more
Mr Calum Bethune

Nice hotel, friendly staff

Reviewed on 2020-11-29T19:30:05

Had a good experience at Iberostar Lanzarote, upgrade on arrival and staff have been fantastic throughout our stay.Hotel clean and Covid rules/precautions all in place and being complied with Would recommend
read more
Lewis

Iberostar disabled people not stars

Reviewed on 2020-11-10T10:54:31

Well I just tried to make some reservations for next year for a disabled friend and Iberostar hotels can not confirm the room.I mean they have the room but they can’t confirm( they can only 99% confirm but not 100%confirm)How can a disabled person be expected to book a trip with a disabled access room but Iberostar can’t confirm the room. Extremely puzzling as by law you have to offer these facilities and make them available but Iberostar ( where evidently disabled people are not stars )have them but won’t confirm. Very discriminatory as i not being disabled can book a room no problem. Thankfully Melia hotels do not have this issue with disabled travelers .
read more
Roland

Amazing hotels

Reviewed on 2020-08-06T18:54:15

Stayed in Anthelia and Sabila, brilliant hotels and excellent service! I do wish to come back!Staff is very professional and do everything they can. thank you! certainly visiting again soon!
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Mr Andrew Mortimer

Massive Scam

Reviewed on 2020-06-04T18:35:36

Hotels nice, Iberoatar the club Massive scam, Never ever ever sign up!
Erica S

Poor service all around

Reviewed on 2020-05-17T18:17:21

Poor service all around. There more interested in selling you a time share then they are making sure your vacation is all it should be.Food was terrible, drinks warm. Fridge in villa didn't work. Housekeeping was awful. Tractor goes by your room everyday at 4am. Needing a golf cart to get anywhere no they don't give you one, you call the lobby and then wait. My husband suffered food posining. Our ride from the airport to the hotel left with out us. We paid cab fair then I had to get a hold of customer service to be refunded. First and last time I stay at a hotel that clearly has no respect for its patrons. You can find out for yourself if you want, but I have stayed at far better places and so should you.
read more
Sandra Llecholech

I made the grave mistake of buckling to…

Reviewed on 2020-03-26T18:31:52

I made the grave mistake of buckling to the pressure of signing up for the 15 years program.I am highly disappointed that they are NOT sticking to their part of the bargain by refunding us the $1000 for me and my husband’s portion of our air fare PER the contract. We traveled in December and it is almost April. We paid over $15000.00 for the membership. I would highly suggest that you RUN the other way if approached to join their program. Sounds good when they are popping champagne but the reality is that once signed, they don’t really care about you. I am very distressed about not receiving my refund. Don’t be a fool like me.
read more
Lucy Schaeffer

Grand Rose Hall went downhill

Reviewed on 2020-02-11T19:51:14

First off, the resort took a lot of cut backs since I was last there 2 years ago. Amenities in the room has cut backs,the buffet took away a lot of things, and the same shows as 2 years ago, but with different dancers - very boring and played out. Our butler was great and entertainment staff. They made it but I am truly disappointed for the price we paid besides my wedding coordinating disaster. I am also a member of Iberostar and wanted to inquire about wedding and upgrades as to what they have to offer compared to all other resorts for wedding packages. We stayed in mid January and our butler, Andrea was fantastic as well as the entertainment staff. But the wedding coordination has been a disaster, even till today and I finally made my decision. With our membership, our upgrades no longer had the grande where we would have to stay at the Suites. The representative at the resort, tried to accommodate us with an upgrade by purchasing an upgrade for a membership, say $20,000USD - are you kidding me. I am bringing you guests with 10 bookings of rooms and the only way you will accommodate me AS A BRIDE is for me to pay my membership upgrade to get the upgrade to the Grande. Well that infuriated me and I went to the wedding coordinator to tell her what happened. Syrecka was very good with her follow through and personally came to me to asked what happened instead of writing an email. She brought with her, the manager Ms. Joley. Ms. Joley ASSURED me that she would be in communication and rectify this to make this a pleasure wedding planning. SHE DID ABSOLUTELY NOTHING!!!! It took until we got back to the states to get poor communication with the Iberostar Club - to get aggravated with the outcome of the calls. I do not trust them at all for my wedding planning and after getting the email I had today - THERE IS NO WAY I WILL EVEN put my wedding in their hands. IT IS ALL ABOUT MONEY AND HOW TO MAKE MORE MONEY UPGRADING TO THEIR MEMBERSHIP PLAN. That is a disgrace!
read more

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