Review (August 2025)

Discover all the collections of hermès, fashion accessories, scarves and ties, belts and ready-to-wear, perfumes, watches and jewelry

6.65B

Estimated Revenue

6.78M

Website Visitors

1.2/5

Trustpilot Score

What do we know about Hermès?

Estimated Revenue (2020)

$6.65B

Total Employees

8800

Founded

1837

Industry

Luxury Goods Jewelry

Location

Paris, France

About

Hermès: Discover all the collections of Hermès, fashion accessories, scarves and ties, belts and ready-to-wear, perfumes, watches and jewelry

Social Links

Alexa Ranking: 2260

What is Hermès's Revenue?

Hermès's estimated revenue for 2024 is $6.65B.

What does Hermès do?

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 15,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Fifteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.

What are the monthly traffic metrics for Hermes?

6/mo Traffic Growth

2.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

7M

Time on Site

3.0Mins

Bounce Rate

49%

How fast is Hermes growing?

Hermes has grown by -7.6% in the last 6 months according to SimilarWeb.

How do people interact with Hermes?

Last month, Hermes received 7M visitors who spent an average of 3.0 minutes on the website and visited 5.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Hermes?

2.4M people (35%) visit Hermes directly. 3.9M (57%) people search for them in Google. Whereas, 183.8k (3%) discover Hermes through Facebook, Reddit, and YouTube. 65.8k (1%) visitors come from Hermes's email newsletters. Finally, 62.6k (0.9%) people come from affiliates and or paid referrals.

Who uses Hermes?

Hermes's top market is the United States and they receive 2.1M (31.3%) people.
Then the 2nd is France with 670.5k (9.9%).
The 3rd is is Japan with 638.4k (9.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hermes's ads on Google?

Google Ads

Hermès Official Site - The Official Website

https://www.hermes.com/us/en/

Exceptional Pieces, Savoir-Faire of Excellence, an Audacious and Elegant Art of Living. Explore the Hermès Collection and Receive Your Creation in the Iconic Orange Box. Established in 1837.

Hermès Scarves - Shop at the Official Website

https://www.hermes.com/us/en/category/scarves-and-silk-accessories/

Reinvent Your Style With The New Prints And Patterns Of Our Scarves. Exceptional Pieces, Savoir-Faire Of Excellence, An Audacious And Elegant Art Of Living. Shop online. Established in 1837. Services: Scarves & Accessories, Jewelry, Shoes, Fragrances.

Hermès Official Site - Hermès Bag Collection

https://www.hermes.com/us/en/category/women/bags-and-small-leather-goods/bags-and-clutches/

Spotlight on an Elegantly Simple Everyday Companion. Discover the Most Iconic Leather Bags

The Hermès Belt Collection - Shop at the Official Website

https://www.hermes.com/us/en/category/women/belts/

Explore The Hermès Belts Collection And Shop Your Favorite Creation Online. Exceptional Pieces, Savoir-Faire Of Excellence, An Audacious And Elegant Art Of Living. Shop online.

Hermès Bracelets - Hermès Official Online Store

https://www.hermes.com/us/en/category/women/fashion-jewelry/

Exceptional Pieces from the Bracelets Collection in our iconic Orange Box. Embark on a journey into the Hermès universe and see the magic of the orange box. Established in 1837.

What do Hermes's customers say about them?

Review Score

1.2/5

Total Reviews

4483

Info

Hermès
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Steph

I ordered two pairs of trainers at the…

Reviewed on 2021-05-19T20:55:39

I ordered two pairs of trainers at the same time, from jd sports on the same order £260 one pair got delivered but the other pair went missing and we’re not delivered that day,I used the tracking it says allow 1-2 days there’s a delay, a week later I chase it up. The trainers have gone missing and are no longer in stock. I’m gutted because I bought them for my mums birthday. I don’t know why I even expected to get them when I found out Hermes were the couriers. Why is there not investigations into missing parcels? I’ve sent parcels through my business with Hermes and one month they all got smashed to bits and some went missing. How is this company still going?
read more
John

Oh Hermes

Reviewed on 2021-05-19T19:26:59

Oh Hermes, what is the point of your business? Each time I have ordered something you have messed up. Iassume your delivery person is wandering around my village dressed in some very expensive clothes that I ordered. I am now asking every supplier what courier they use. If its you, I`m going elsewhere. Just give up, you`re rubbish
read more
Darren Newmarch

Ordered a package weeks ago hermes…

Reviewed on 2021-05-19T17:02:08

Ordered a package weeks ago hermes tried to deliver once never left a card or anything said they had sent parcel back to the sender.They have not helped. Hermes are useless no one to talk to for help.there service is the worst I have come across never use this cowboy outfit
read more
Rory

Learn to read!

Reviewed on 2021-05-19T16:44:58

lol @ all the nutters leaving poor reviews for Hermes the delivery company right here on the Trustpilotpage for Hermès the luxury goods manufacturer.
read more
Jack Nelmes

The lack of communication from hermes is disgusting…

Reviewed on 2021-05-19T13:30:40

The lack of communication from hermes who are now refusing to deliver to my address,without my knowledge or being informed by anyone at hermes. Their customer service is amongst the worst ive experienced, it is impossible to talk to a human about their terrible service as they are completely automated. Their customer service sector is equally poor and take forever to get back to you. I paid for next day delivery and im currently on day number 5 with no sign of delivery in the near future. Avoid hermes like the plague if you get chance.
read more
James kelly

Worst courier company ever

Reviewed on 2021-05-19T13:16:13

Worst courier company ever, they ask you for delivery instruction notes in case you are not in,you give them a neighbours address, but they decide to go and deliver my parcel wherever they want, send you a photo of a open door with what may be my parcel beside it, but they don't even leave a card behind my door or an email to say where my stuff is
read more
Rosemary Blake

Fantastic service

Reviewed on 2021-05-19T11:33:03

I’m obviously lucky. Our Hermes deliverer is super efficient. Quick and yet (before social distancing)always had a friendly greeting.
read more
Annie Carey

Disgusting service from hermes yet…

Reviewed on 2021-05-18T17:21:40

Disgusting service from hermes yet again. Not only do they always cancel delivery at the last minute but now today my delivery bag has been ripped open items taken and then tapped up back together.Left on my door step and taken a photo of as delivered. The only hands this parcel had been passed through was the delivery men and the company it dispatched from. Now the company aren't going to steal their own products are they! The fact you can't even speak to a human being by hermes makes it even more frustrating. Check who works within your company because they are clearly criminals. I'm so sick of my deliverys being delivered by hermes they are such a waste of time and energy. Now I've no presents to give to my husband and £200 lost, battling to get it back. Thanks very much. Such a useless delivery company..
read more

Wayfair

Shop wayfair for a zillion things home across all styles and budgets. 5,000 brands of furniture, lighting, cookware, and more. free shipping on most items.... More

Category

E-commerce and Shopping

Monthly Traffic

142.73M

-12.60%

Ad Spend

$10.13M

Samys

Shop samy's camera online or in california for photography equipment including new and used digital and film cameras and lenses, video cameras, tripods, lighting and studio gear, underwater photography equipment and more from top selling brands, canon, nikon, sony, gopro, panasonic, olympus, fuji, leica and more.... More

Category

Computers Electronics and Technology

Monthly Traffic

121.65k

169.72%

Ad Spend

$54.86k

Amazon

Free shipping on millions of items. get the best of shopping and entertainment with prime. enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, alexa devices, sporting goods, toys, automotive, pets, baby, books, video games, musical instruments, office supplies, and more.... More

Category

E-commerce and Shopping

Monthly Traffic

2.57B

7.87%

Ad Spend

$25.88M