Review (August 2025)
View hay.dk’s range of designer furniture, find local dealers, learn more about the designers’ backgrounds and be updated on the latest design news here.
145k
Estimated Revenue
298.54k
Website Visitors
2.2/5
Trustpilot Score
What do we know about HAY France?
What is HAY France's Revenue?
HAY France's estimated revenue for 2024 is $145k.
What does HAY France do?
What are the monthly traffic metrics for Hay?
6/mo Traffic Growth
-12.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
299k
Time on Site
2.1Mins
Pages per Visit
3.0
Bounce Rate
48%
How fast is Hay growing?
Hay has grown by -10.3% in the last 6 months according to SimilarWeb.
How do people interact with Hay?
Last month, Hay received 299k visitors who spent an average of 2.1 minutes on the website and visited 3.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Hay?
100.8k people (34%) visit Hay directly. 176.6k (59%) people search for them in Google. Whereas, 5.6k (2%) discover Hay through Facebook, Reddit, and YouTube. 2.9k (1%) visitors come from Hay's email newsletters. Finally, 428.8 (0.1%) people come from affiliates and or paid referrals.
Who uses Hay?
Hay's top market is the Denmark and they receive 44k (14.8%) people.Then the 2nd is United Kingdom with 42.4k (14.2%).The 3rd is is Germany with 29k (9.7%).
Traffic Growth (last 6 months)
What do Hay's customers say about them?
Review Score
2.2/5
Total Reviews
111
Info
HAY Europe5 Star
20.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Jan O.
i don't understand why there are so…
Reviewed on 2021-05-28T04:38:46
i don't understand why there are so many negative reviews... Bought twice from this brand (once for myself and once as a gift order)and both times went fine. Loved the items I bought and everything was packed super nicely. My friend got the gift order fine as well (they ship via FedEx; with covid it was a bit of a delay but what can you do) and loved everything!
read more
Maxine
My dot pillows arrived on time and were…
Reviewed on 2021-05-26T12:19:02
My dot pillows arrived on time and were absolutely beautiful.
LD
Beware! TERRIBLE customer service and 3 months still waiting for an order!
Reviewed on 2021-04-24T16:29:15
Hay has the worst customer service I have experienced. I ordered a few small to mediums sized trays and a teapot on Feb.6. I received the trays OVER A MONTH LATE w no communication from Hay. Also, the items could have fit in a small box but they came in a HUGE box that could fit a table and crammed w lots of paper stuffing. What a waste and poor concern for the environment.
I am still waiting on my teapot. I tried to go on the website to track my order but it claims it cannot be found.
I have called customer service 6 times and sent 5 emails. NO RESPONSE!
I used to love Hay, but now I will NEVER buy from them again.
read more
MetteChris
I ordered come watering cans on May 27…
Reviewed on 2021-02-04T16:21:21
I ordered come watering cans on May 27 2020. Most of the order showed up in July - that took over 6 weeks.Then on January 31st 2021, I get charged for another watering can. This is over 8 months after placing the order. Needless to say, plants would be dead by now if I hadn't bought something else. Just avoid HAY alltogether.
read more
Alyssa
An absolute nightmare. I literally want to pull my hair out dealing with HAY.
Reviewed on 2020-11-30T19:49:35
I ordered 5 crates on October 10th. I was given an estimated ship date of November 24th and have heard nothing since.I contacted customer service asking what on earth was going on and just now heard back on November 30th saying that they can be expected to ship on December 30th. Meanwhile, their website (where they still have been accepting orders for this product that apparently does not exist) says they are ready to ship in 4 weeks. Despite the fact that I ordered SIX WEEKS before the Black Friday shoppers (who also got a better pricing than I did as a result!), my order *might* arrive the same time theirs does. I've never in my life been so displeased with customer service as I am dealing with HAY. The company is absolutely scamming people with completely false advertising of their ship times. Customer service could not be any less helpful - the number they give you to call doesn't even work! STAY AWAY. Good luck ever seeing your money again if not.
Do not respond to this saying "We're so sorry," I absolutely don't want to hear it until my order is corrected. This company is a fraud.
read more
monica lee
Terribly frustrating experience thus…
Reviewed on 2020-11-14T15:53:35
Terribly frustrating experience thus far. I’ve made three separate orders from a timeline of about October to a few weeks ago.I ordered two cups during their summer sale on oct 13 - and since then I’ve gotten a total of 2 emails from HAY telling me the estimated shipping was changing. The most recent time they informed me of this my estimate went from October 15 to January 24. Finally I reached out to request a refund and after 2 days I got no response but then when they did respond about canceling my order - I never got a confirmation or the actual refund. For my second order I purchased some mugs which just restocked so I didn’t expect to get them ASAP but when I got my confirmation the estimated shipping said the 30th of November - then I got another email from them saying that shipments is unfortunately not going to ship until the 20th? This company has no sense of how to properly manage their shipments. I also made a third order before I realized how bad this company is which I received 2 days after ordering; so I’m completely dumbfounded as to why I have to wait so long for my other packages.
read more
Stefano Squarcini
Bad quality, very high price
Reviewed on 2020-11-14T14:47:56
Bought rainbow plates (14 euros each). Thought it would be good quality stuff, but they had scratchesafter the first use.
Next time I'll go with ikea.
read more
Joel
I ordered four dining chairs on 22…
Reviewed on 2020-11-09T22:40:45
I ordered four dining chairs on 22 September and as of 9 November - no one knows where they are located.Inexcusable negligence and customer service.
read more
You May Also Find These Company Reviews Interesting
Aliexpress
Passion shouldn't cost a fortune. on aliexpress, shop online for over 111 million quality deals on fashion, accessories, computer electronics, toys, tools, home improvement, home appliances, home & garden and more!... More
Category
E-commerce and Shopping