Review (August 2025)
The latest news about audiobooks, ebooks, e-notes, e-readers and digital publishing. learn about the kindle, kobo, nook pocketbook and onyx boox!
10M
Estimated Revenue
1.02M
Website Visitors
2.8/5
Trustpilot Score
What do we know about Good e-Reader?
Estimated Revenue (2020)
$10M
Total Employees
4
Founded
2009
Industry
Consumer Electronics
Location
Vancouver, Canada
About
Good e-Reader: The latest news about audiobooks, ebooks, e-readers and digital publishing. Learn about the Kindle, Kobo, Nook Pocketbook and Onyx Boox
What is Good e-Reader's Revenue?
Good e-Reader's estimated revenue for 2024 is $10M.
What does Good e-Reader do?
Good e-Reader is the definitive news source for e-readers, tablets, digital publishing, ebooks and audiobooks! The company was founded in 2008 and continues to chronicle the industry. The company is known for their e-reader reviews. The company has over 400 different products that they have written or have conducted a video review on their highly successful YouTube Channel. Good e-Reader has operated an online store where they sell e-readers, accessories and styli. They have authorized dealership agreements with Boyue, Bookeen, Onyx Boox, Pocketbook, Ratta and many more.
What are the monthly traffic metrics for Goodereader?
6/mo Traffic Growth
-17.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
1.1Mins
Pages per Visit
1.0
Bounce Rate
67%
How fast is Goodereader growing?
Goodereader has grown by -2.6% in the last 6 months according to SimilarWeb.
How do people interact with Goodereader?
Last month, Goodereader received 1M visitors who spent an average of 1.1 minutes on the website and visited 1.0 different pages per session. Overall, 67% of people bounce on the first visit.
How do people find Goodereader?
198.9k people (19%) visit Goodereader directly. 720.4k (71%) people search for them in Google. Whereas, 89.1k (9%) discover Goodereader through Facebook, Reddit, and YouTube. 2.3k (0%) visitors come from Goodereader's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.
Who uses Goodereader?
Goodereader's top market is the United States and they receive 326.1k (31.9%) people.Then the 2nd is Canada with 68.8k (6.7%).The 3rd is is United Kingdom with 62.8k (6.1%).
Traffic Growth (last 6 months)
What do Goodereader's customers say about them?
5 Star
25.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
65.0%
Read reviews that mention
Bryce Brogan
Shipment fine but customer service lacking
Reviewed on 2021-05-22T14:31:41
They shipped my order in a timely manner, but are short on customer service. They ship by DHL,but because they do not collect the Canadian GST tax at time of sale, one has to pay it through DHL customs brokerage, which tacks on an additional $US 18 processing fee on a $5 assessed tax. Also, I never received a response to my request to associate my guest order to my account, something they themselves told me to do.
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Forrest Wright
Poor business ethics; miserable customer service
Reviewed on 2021-05-21T18:33:28
I recently purchased an e-reader from the Good e-Reader store. My decision was partially made by their positive review of this e-reader,which did not acknowledge some of the reader's significant flaws. The fact that they also sell this device (and I assume, make a commission) while not being honest about its limitations is pretty unethical.
However, this was compounded by the fact that they were not honest that this device was on backorder. It was not in stock at larger places like Amazon, and when I asked if my device was also on backorder, customer service was evasive; simply stating it would be sent "soon."
When it arrived months late, and I was not happy with the device's performance, I asked for a refund. Their policy is no refunds once a box is opened (okay, I understood that), they did offer that I submit a "buyback" request for the device. I did that, thinking I would see if it was worth the buyback price. However, I never received an offer, and when I followed up multiple times about the buyback, they ignored my emails. I guess they didn't want to buy back an e-reader that they had promoted as great but knew was severely flawed.
Sadly, while I prefer to shop with smaller companies, it would have been better if I waited and bought the e-reader on Amazon. Would not recommend shopping with Good e-Reader.
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Mr Cuan Ryan
A very strange and largely unhappy…
Reviewed on 2021-05-19T11:36:01
A very strange and largely unhappy experiece dealing with this company. At the beginning of March 2021 I ordered a Supernote A5X together with a leather case and Heart of Metal pen.At the time of ordering and paying for these items it showed that I might have to wait until late March but I accepted that as reasonable. A few days after making the order I received an email saying that delivery would be in early June, 3 months ahead rather than 3 weeks, I was disappointed but decided to take a Zen approach and accept what I probably couldn't change. About nine days after placing the order I received an email, apparently from the MD of GoodeReader asking me to make a choice between Ivory or Black but not saying what he was referring to. The same MD responded to my query very quickly saying that it was the pen he was referring to because they didn't currently have any other colours. I replied choosing black and saying that I supposed I would still have to wait for June for delivery and the instant response was, no not at all, we despatched it this morning! I was sceptical but 3 days later the A5X arrived! I am delighted with it, love it to bits and very pleased it arrived sooner than anticipated but the leather case and pen have still not been delivered, some 7 weeks later. I emailed the MD again but heard nothing. Since then I have been in a very long and slow exchange of Messenger messages with the company. They appear to fold their arms and say the computer shows it all as delivered. That patently is not the case, the outstanding two items cost 110 US dollars so not the end of the world but the company will not confirm where the items are or that they will send them again or that they will refund the money. Despite receiving the Supernote A5X sooner than anticipated and being wholly in love with it I still find this company absurdly frustrating to deal with. I will give them a very wide berth in future.
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Martins Ivanovs
5 days did not reply to email end calls
Reviewed on 2021-05-08T15:37:37
5 days did not reply to email! I want to change the shipment address. silence as a cemetery.also does not answer calls! service 0!
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Tjaša Kogovšek
11/10, everything perfect
Reviewed on 2021-05-08T15:00:33
Very very happy with an e-reader I ordered with Good e-Reader store.. Everything works perfectly,the customer support was very nice, just the shipping took a bit longer as expected due to corona, but that is not an issue. I deffinitly recommend this store.
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Warren
Doesn’t even afford the absolute…
Reviewed on 2021-05-08T04:33:54
Doesn’t even afford the absolute minimum in customer service
I had thought that by purchasing througha company with a relatively prominent online presence that I could expect at least the bare minimum in customer service. Ordered on April 22 2021, hear nothing, even up to this day. Created an account last week in the hopes of being able to track my order due to hearing nothing. I email them as directed on the website to associate the order with an account, still nothing. Emailed another follow up yesterday and today. It seems like all I’m doing is creating a paper trail to claw the money back via a fraudulent transaction report.
The credit card company is obliged to get my money back, so i’m confident I’ll get it. However, I’m furious that a company cant even see fit to provide their customers even the most basic of communication.
You’re better off using almost anyone except Good-Ereader to purchase your item.
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Greg
Thiefs
Reviewed on 2021-04-28T07:22:32
Bad customer service (agressive!), order takes ages to be sent. I cancelled my order, was only partially refunded!THIEFS
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Michael Gathy
Fraud Company - Aggressive director - DONT TOUCH THEM
Reviewed on 2021-04-27T03:40:08
Ordered a replacement Remarkable 2 pen - took ages, then got told was on backorder - not indicated when I bought it.Then long wait said was delivered - fake tracking number. Asked for a refund - ignored, then promised and not filled. I finally after chasing them for months got the bank to refund the credit card bill.
Got an email abusing me from their director - very unprofessional. They have sent me two aggressive emails calling me a thief and fraud - despite providing them the proof it never came and my attempts to contact them.
They then attempted to dispute my bank refunding the money - still never got them item
Seen MANY people stating the same style of story as me - DONT TOUCH THESE GUYS!
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