Review (August 2025)

Goldmoney is a global leader in precious metal custody, and the world's largest precious metals network.

7M

Estimated Revenue

121.17k

Website Visitors

2.6/5

Trustpilot Score

What do we know about Goldmoney?

Estimated Revenue (2020)

$7M

Total Employees

76

Founded

2001

Industry

Financial Services

Location

Toronto, Canada

About

Goldmoney: Goldmoney is a global leader in precious metal custody, and the world's largest precious metals network.

Social Links

Alexa Ranking: 224018

What is Goldmoney's Revenue?

Goldmoney's estimated revenue for 2024 is $7M.

What does Goldmoney do?

Goldmoney Inc. (TSX: XAU) is a precious metal focused global business. Through its ownership of various operating subsidiaries, the company is engaged in precious metal sales to its clients, including arranging delivery and storage of precious metals for its clients, coin retailing, and lending. Goldmoney clients located in over 150 countries hold nearly $3 billion in precious metal assets. The company's operating subsidiaries include: Goldmoney.com, SchiffGold.com and Lend & Borrow Trust. In addition to the Company's principal business segments, the Company holds a significant interest in Menē Inc., which crafts pure 24-karat gold and platinum investment jewelry that is sold by gram weight. Through these businesses and other investment activities, Goldmoney gains long-term exposure to precious metals. For more information about Goldmoney, visit goldmoney.com.

What are the monthly traffic metrics for Goldmoney?

6/mo Traffic Growth

5.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

121k

Time on Site

2.4Mins

Bounce Rate

52%

How fast is Goldmoney growing?

Goldmoney has grown by 27.7% in the last 6 months according to SimilarWeb.

How do people interact with Goldmoney?

Last month, Goldmoney received 121k visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Goldmoney?

81.9k people (68%) visit Goldmoney directly. 19.7k (16%) people search for them in Google. Whereas, 11.5k (9%) discover Goldmoney through Facebook, Reddit, and YouTube. 1.3k (1%) visitors come from Goldmoney's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Goldmoney?

Goldmoney's top market is the United States and they receive 32.5k (26.8%) people.
Then the 2nd is Poland with 21.8k (18.0%).
The 3rd is is United Kingdom with 9.9k (8.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Goldmoney's ads on Google?

Google Ads

Gold Savings & Payments - Goldmoney.com‎

https://www.goldmoney.com/

More Than 1,000,000+ Satisfied Customers. Get a 5% First Deposit Bonus. Store Gold For Free · Send Money for Free · Fully Redeemable · Buy Gold Bullion Services: Gold savings accounts, Gold transfers, Free gold storage

The World’s Most Trusted Name in Precious Metals - Goldmoney‎

https://www.goldmoney.com/

Making it easy to Buy, Store, Send, Accept, Spend & Invest in Precious Metals. Fully Insured · Used by 175+ Countries · Free Prepaid Metal Card · Buy Gold Easily Services: Precious Metals Savings, Free Global Payments, Gold, Silver, Platinum

The World’s Most Trusted Name in Precious Metals - Goldmoney‎

https://www.goldmoney.com/

Making it easy to Buy, Store, Send, Accept, Spend & Invest in Precious Metals. Buy & Sell precious Metal · Free Prepaid Metal Card · Fully Insured · Buy Gold Easily Services: Precious Metals Savings, Free Global Payments, Gold, Silver, Platinum

Keyword: gold money

Gold Savings & Payments - Goldmoney.com‎

https://www.goldmoney.com/

More Than 1,000,000+ Satisfied Customers. Get a 5% First Deposit Bonus.

Buying Gold Bullion Made Easy - Goldmoney‎

https://www.goldmoney.com/precious-metals-gold-bullion

Making it easy to Buy, Store, Send, Accept, Spend & Invest in Precious Metals. Used by 175+ Countries · Free Prepaid Metal Card · Fully Insured · Buy & Sell precious Metal

What do Goldmoney's customers say about them?

Review Score

2.6/5

Total Reviews

1890

Info

Goldmoney.com

[email protected]

+1-855-593-2895

Toronto

5 Star
10.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
70.0%
Read reviews that mention
Magnus Jingryd

Total scam

Reviewed on 2021-05-16T07:48:23

Total scam. They charge exorbitant amounts of storage that eats up whatever you bought and liquidating costs an arm and a leg.Ended it out of principle but warns everyone to never start with them.
read more
JIM LAMBERT

Total Scam Artists not to be trusted

Reviewed on 2021-05-14T17:21:17

I had a number of accounts with them and am in the process of closing them all for the following reasons: the words "scam artists and robbers" comes to mind.My agreement contracts were all zero fees on selling and when I look, they have fiddled all the agreements to Rob you blind. The purchasing price is more expensive than the market so you pay more when buying, the selling price is less than the market (52p less per silver ounce at time of writing) so you get less when selling, they charge you a bank transaction fee of £20 to get your own money whenever you get it! I have been waiting 1 week on payment and still zero paid over plus they also deducted another 1% for whatever reason they can think of. SCAM ARTISTS EXTRAORDINAIRE Better to use silver bullion ag in Singapore who can be trusted and won't rob you at every turn. PS all the people I recommended to open accounts with them have now closed their accounts. If you go ahead Buyer Beware.
read more
John Simmons

I initially bought gold with Bitcoin…

Reviewed on 2021-05-05T18:27:32

I initially bought gold with Bitcoin from bitgold, which was a great company. Then it was bought by Goldmoney,and then Goldmoney was bought by the current scam artists. I was not able to move the gold to a vault which would have allowed me to use the card. Then I was not able to buy enough to cash out or take delivery. My account was stuck, and then the holding fees began, eroding my account until it was all gone. They may have found a way to make this legal, but it certainly is not ethical.
read more
John Rogers

johnukrogers

Reviewed on 2021-05-05T15:51:48

James Turk appeared on Keiser Report, representing the company. Liquidated my holding & released cash took a few days.I don’t know what other people have done wrong. Alasdair Macleod, genius.
read more
Geoff Baker

Buy/Sell Spread is Theft

Reviewed on 2021-05-04T03:37:12

Been a GoldMoney customer for over 10 years. Took my eye off the ball and didn't realise James Turk had sold the company.Only now just noticing the huge buy/sell spread. This is theft in my opinion. Will be closing my account and moving to Bullionvault. Re your reply: Yes, my feedback is valuable, but it's not nearly as valuable as my silver, which you are stealing.
read more
Sybaris Lomax-Dwent

Zero access to my own money

Reviewed on 2021-04-18T06:28:38

Some months ago I decided to close my account, I sold the gold and held a cash balance,which I intended to withdraw only to find that I needed to upload information for their compliance department. The requested information was uploaded, uploaded and uploaded, customer services repeatedly inform me that it is still with the compliance team - several months on now. Meanwhile the cash value held in the account is falling, be this for fees or currency changes I do not know. A complaint was made to customer services around 3 months ago and a rude response received, not acted on or looked into. My account is a very small sum but had it been a larger amount and needed for something I would have been in serious financial trouble as access to it has been blocked for several months and since it is ongoing possibly more. This is no longer a company to be trusted.
read more
Dana P'Simer

Greedy & Incompetent

Reviewed on 2021-04-03T22:34:15

For years I held some gold with them. The fees were reasonable (0.001 g/month) it was a good way to hold gold without physically possessing it.In January 2020 they change the storage fees and they started taking a 10$ minimum. That's absurd. However they did send notification, but not by mail or regular email, by using "email" only accessible on the website so I was unaware of this change until late in 2020. When I went online to check my account I find a significantly reduced balance and am asked to "verify" my information before I can access my account. Once I finally get in, the "email" tells my they are closing my account. I was fine with that but since they shutdown all my access to transactions they say I need to give them my bank information. They don't say anything other than that they need it to send me my money. Never mentioned there would be fees associated with this transfer although I know a nominal fee is customary. But before we can get to the fees we have to talk about their abject incompetence. I gave them the name of my bank, the routing number and my account number. Apparently this incompetent person ignored my routing number and used the bank name to look up another of this banks routing numbers and used that. Thankfully, the bank rejected the transaction. So then I give them the same info again. And we find out that my bank will not accept wire transfers. OK, I give them another bank account. They charged me $25, some middle man charged $20 and my bank charged $15. All told there was $60 in fees to transfer $542.71 balance. Do not do business with these greedy & incompetent people.
read more
Katja

Profit is most important for them

Reviewed on 2021-03-29T21:05:24

Profit is most important for them. They first removed the possibility to pay with crypto,then they removed the possibility to send metals to somebody else, then they removed the possibility to have a debit card for payments, using your gold/silver of Goldmoney. I had a lot of silver on my account but they decided that they could no longer have me as client. They simply write: "After a detailed operational and commercial review, we have made the difficult decision to discontinue offering Goldmoney services in the Netherlands. Unfortunately, it is not commercially viable to seek the approvals that we may need to operate there." The customer is not important for them. I'm glad I left Goldmoney!
read more

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