Review (August 2025)
Giant bicycles' official site provides giant's latest bikes, accessories, news, promotion, event, pro cycling team and where to find bicycle dealers near you.
2.05B
Estimated Revenue
2M
Website Visitors
1.9/5
Trustpilot Score
What do we know about Giant Group 巨大集團?
Estimated Revenue (2020)
$2.05B
Total Employees
410
Founded
1972
Industry
Sporting Goods
About
Giant Group 巨大集團: Giant Bicycles' official site provides Giant's latest bikes, accessories, news, promotion, event, pro cycling team and where to find bicycle dealers near you.
What is Giant Group 巨大集團's Revenue?
Giant Group 巨大集團's estimated revenue for 2024 is $2.05B.
What does Giant Group 巨大集團 do?
Giant, the largest bicycle company in the world, is more than just a bicycle company. Founded in 1972, Giant started as a manufacturer and still is. It produces world-class premium bicycles for itself and the major players in the bicycle industry. Giant is also the world leading bicycle brand since 1980. Following Giant, Liv, the first female bicycle brand, was introduced by Giant group in 2008. Giant values are: Integrity, Partnership, Passion and Challenge. The values vividly illustrate the people working in here – they have the drive for innovation and craftsmanship, never compromise in quality and performance; they also have that passion to make the world a better place through the joy of the ride, always challenge themselves with missions impossible. There is a motto in Giant: you build your own stage. Giant offers a gigantic stage for people all around the world. We are looking for global talents from different fields: engineering, design, manufacturing, supply chain management, sales and marketing, retailing. Come and learn more about us!
What are the monthly traffic metrics for Giant-bicycles?
6/mo Traffic Growth
-3.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
3.1Mins
Pages per Visit
3.0
Bounce Rate
47%
How fast is Giant-bicycles growing?
Giant-bicycles has grown by 37.8% in the last 6 months according to SimilarWeb.
How do people interact with Giant-bicycles?
Last month, Giant-bicycles received 2M visitors who spent an average of 3.1 minutes on the website and visited 3.0 different pages per session. Overall, 47% of people bounce on the first visit.
How do people find Giant-bicycles?
493.7k people (25%) visit Giant-bicycles directly. 1.4M (70%) people search for them in Google. Whereas, 37.4k (2%) discover Giant-bicycles through Facebook, Reddit, and YouTube. 6.9k (0%) visitors come from Giant-bicycles's email newsletters. Finally, 5.2k (0.3%) people come from affiliates and or paid referrals.
Who uses Giant-bicycles?
Giant-bicycles's top market is the United States and they receive 447k (22.4%) people.Then the 2nd is Australia with 260.9k (13.1%).The 3rd is is France with 131.8k (6.6%).
Traffic Growth (last 6 months)
What are Giant-bicycles's ads on Google?
Google Ads
GIANT® Bicycles Official Site | New 2019 Bike Models are Here
https://www.giant-bicycles.com/us
The Ultimate Cycling Experience. Explore Mountain, Road, and Cycling Gear. ON-ROAD. BIKE GEAR. OFF-ROAD. RIDER GEAR. Categories: Bikes, Gear.
Giant Bicycles Official Site | Ultimate Cycling Experience
https://www.giant-bicycles.com/us
The world’s largest producer of high-quality bikes. Ride Life. Ride Giant. OFF-ROAD. RIDER GEAR. ON-ROAD. BIKE GEAR.
giant-bicycles.com - New Levels of Performance - GIANT Bicycles
https://www.giant-bicycles.com/us
We create a better cycling experience for every type of rider.
Giant Bicycles Official Site | Ultimate Cycling Experience
https://www.giant-bicycles.com/us
The world’s largest producer of high-quality bikes. Ride Life. Ride Giant. RIDER GEAR. OFF-ROAD. BIKE GEAR. ON-ROAD.
GIANT® Bicycles Official Site | New 2019 Bike Models are Here
https://www.giant-bicycles.com/us
The Ultimate Cycling Experience. Explore Mountain, Road, and Cycling Gear. RIDER GEAR. ON-ROAD. OFF-ROAD. BIKE GEAR. Categories: Bikes, Gear.
What do Giant-bicycles's customers say about them?
Review Score
1.9/5
Total Reviews
132
Info
Giant Bicycles5 Star
30.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
60.0%
Read reviews that mention
Mark
Awful service
Reviewed on 2021-04-27T15:37:22
Awful service.
1st week of Jan 2021 i paid a deposit for a Talon 3 mountain bike.The staff member looked on the system and confidently told me it was scheduled to arrive in 2 weeks (so confident he offered me a choice of colours!). After 2 weeks i had not received a call, so i followed up and was told it would actually be a further 5 weeks. 5 weeks later i had still received no news, so again followed up. This time i was told a shipment of bikes was due on “week 12”. I was frustrated with this news, but accepted. At week 12 i again had received no news from Giant, so once again called to find out what was going on. I was told there had been another delay by a “couple of weeks”, but the estimated arrival was very vague. 3 weeks later no bike, so called again. I am told it will be here next week. Next week has now passed so i again called and was advised its now in the UK and will hopefully be available next week (a repeating patter!). This is now 19 weeks i have been waiting for a bike that i was told would be 2 weeks when ordering. I am very annoyed at Giant for the delay (which i appreciate is most like part of a global issue), but also at the lack of communication and awareness of the situation by your staff. When i ordered the bike i was not advised of any delay and therefore immediately sold my existing bike, leaving me with no bike for the past 4 months (during lockdown).
read more
Robert Parnham
Talon 2 problems
Reviewed on 2021-04-18T19:56:00
4 months in new freehub new bottom bracket. LBS trying but new bracket loose and creaking somewhere down there again .Lovely bike to ride but cant recommend due to dubious quality of components.
read more
trevor cheesman
I purchased a Giant Escape 2 for £600
Reviewed on 2021-04-07T13:47:49
I purchased a Giant Escape 2 for £600, I had to wait nearly a week for it to be assembled.I collected it in my car and then adjusted the saddle height when I got home. On the first ride, even though I had tightened the bracket really well, it slowly collapsed on me. The first time I moved to the lower chainwheel, the chain came off and as I was trying to put it back on, the rear wheel fell out. Likewise, none of the spokes are tight enough and the cycle seems very poor quality for the money.
read more
Arin Davidian
I bought a giant advanced 1 (carbon…
Reviewed on 2021-04-03T18:11:59
I bought a giant advanced 1 (carbon frame) and spent a lot of money because I heard giant bicycles have a life time warrantee on their frames.Well I found a crack on the top tube of the carbon frame and took it to the local giant shop. They did there work up and sent the information to giant. Giant returned back and said they would not warrantee the damage because a crack on the top tube isn’t a common place the frame to crack.
What is the purpose of telling buyers that the bikes come with a lifetime warrantee if you wont honor that. This is the reason I will never get a giant bicycle again.
P.S. no one in Giant is answering there phones. Great way to do business Giant.
read more
Chris Thorne
Giant has one of worst after sales…
Reviewed on 2021-04-02T09:34:57
Giant has one of worst after sales support I have had the misfortune to encounter. Yes,I only need a replacement nut for the wheel spindle, but can I get any help from my local Giant store or the UK Distributor? No. The spindle does not have a standard ISO thread pitch so I cannot buy one from any hardware store. I now have a £1,500 bike which is unrideable for want of a simple part.
read more
jeanette gettelfinger
I purchased a Giant E bike and have…
Reviewed on 2021-03-29T12:25:43
I purchased a Giant E bike and have ridden 1700 miles. The bikes performance is good but the design is not.My frame is a small and the top bar slopes more than it should a normal size water bottle will not fit. A 12 oz will barely fit but is impossible to take water bottle out while cycling. That is my only complaint but a serious one as I cannot drink while riding and my only option is a camel pack
read more
World traveller
Good service by mechanics at Radlett branch
Reviewed on 2021-02-21T21:17:59
A great annual gold service by the friendly guys at Radlett branch. Good workmanship; supplied with a full description of work undertaken,together with replaced components proving the need for work; and good value.
read more
Colin Holder
Giant ebike 4 MONTHS problems
Reviewed on 2021-02-16T09:58:06
I purchased a £4000 Giant brand pro trance ebike last February from Rutland Cycling rutlandcycling.com over the internet.After approx 6 months it developed persistent problems with bike cutting out in wet weather amongst other problems such as battery lock and gears. I took bike to be sorted at Nottingham specialised bike store . Who failed to rectify any problems and charged me £80 . Subsequently Giant has offered and new battery replacement however my ebike has now been with them for nearly 4MONTHS and it is still not been replaced and they cannot give me a date when it will be fixed . Obviously this has been very frustrating and has coursed me a good deal of inconvenience ie 12 hours driving / three 90 mile round trips to bike shops and a good deal of stress and anxiety. The service has been exceptional poor from Giant/ Rutland Cycling and Nottingham specialised store . Do not buy Giant ebike trance pro models . All the independent bike stores acknowledge there is a problem with water ingress.
read more
You May Also Find These Company Reviews Interesting
Rocketreach
Rocketreach finds email, phone & social media for 450m+ professionals. try for free at rocketreach.co... More
Category
Business and Consumer Services