Review (March 2024)

Gainsight's customer success and product experience software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

97.5M

Estimated Revenue

140.03k

Website Visitors

3.7/5

Trustpilot Score

What do we know about Gainsight?

Estimated Revenue (2020)

$97.5M

Total Funding

$156.25M

Total Employees

750

Founded

2009

Industry

Computer Software

Last Funding Date

Series E May 2017

Location

San Francisco, United States

About

Gainsight: Gainsight's Customer Success and Product Experience Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Social Links

Alexa Ranking: 73126

What is Gainsight's Revenue?

Gainsight's estimated revenue for 2023 is $97.5M.

What does Gainsight do?

Gainsight's innovative customer-centric technology is driving the future of customer success. The company's Customer Cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do.

What are the monthly traffic metrics for Gainsight?

6/mo Traffic Growth

-25.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

140k

Time on Site

1.3Mins

Bounce Rate

74%

How fast is Gainsight growing?

Gainsight has grown by -33.6% in the last 6 months according to SimilarWeb.

How do people interact with Gainsight?

Last month, Gainsight received 140k visitors who spent an average of 1.3 minutes on the website and visited 1.0 different pages per session. Overall, 74% of people bounce on the first visit.

How do people find Gainsight?

47.8k people (34%) visit Gainsight directly. 85.1k (61%) people search for them in Google. Whereas, 2.7k (2%) discover Gainsight through Facebook, Reddit, and YouTube. 1.3k (1%) visitors come from Gainsight's email newsletters. Finally, 310.6 (0.2%) people come from affiliates and or paid referrals.

Who uses Gainsight?

Gainsight's top market is the United States and they receive 53.2k (38.0%) people.
Then the 2nd is India with 18.3k (13.0%).
The 3rd is is Canada with 5.9k (4.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Gainsight's ads on Google?

Google Ads

Increase Customer Retention | Scale Your CS Organization‎

https://www.gainsight.com/demo/

Gainsight's CS Software Reduces Customer Churn by Identifying At-Risk Customers. Request A Personalized Demo To See How Gainsight Can Impact Your Customer Retention Rate.

Gainsight | Customer Success | Enterprise CS Platform | gainsight.com‎

https://www.gainsight.com/

Manage Customer Risk, Operationalize Customer Expansion, And Cultivate Advocacy.

Customer Success Management | Enterprise Software Solution‎

https://www.gainsight.com/

Discover Gainsight's Proactive Approach To Customer Success Management. Integrated Usage Data · Gartner Cool Vendor · 360° Customer View · Proven to Increase LTV

Gainsight | Customer Success | Enterprise CS Platform | gainsight.com‎

https://www.gainsight.com/

Manage Customer Risk, Operationalize Customer Expansion, And Cultivate Advocacy.

Gainsight | The Leader In Customer Success | Official Website‎

https://www.gainsight.com/

From Retention Gains To Massive Time Savings, Our Customers Achieve Measurable Results. See How SaaS Companies Are Using Gainsight To Make Their Customers More Successful.

What do Gainsight's customers say about them?

Review Score

3.7/5

Total Reviews

1

Info

Gainsight
5 Star
100.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
John Appleby

A terrific software company with an…

Reviewed on 2020-02-17T16:43:48

A terrific software company with an amazing culture. They hold the moral high ground in Customer Successstrategy and execution
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