Review (August 2025)
The official freebird stores website free shipping & free returns 15% off 1st purchase with email sign up
9.71M
Estimated Revenue
390.14k
Website Visitors
2.7/5
Trustpilot Score
What do we know about FREEBIRD STORES, Inc.?
What is FREEBIRD STORES, Inc.'s Revenue?
FREEBIRD STORES, Inc.'s estimated revenue for 2024 is $9.71M.
What does FREEBIRD STORES, Inc. do?
In 2009, a vision began forming into a reality. But truth is, we are just getting to our starting gate. Based in Denver, CO, there is a Flock of individuals who come to work each day and believe in the same dream. Create a customer experience unlike any other while selling one-of-a-kind boots. Not just by smiling or saying hello as a customer walks through our doors. But instead change it in a way that every customer, who purchases or not, has a unique and special experience. And who can call our customer service, and no matter the situation we are here to help. That each person who orders online will get a handwritten note; making everyone feel like a true individual. For us, our six Brick and Mortar stores are our home. Our employees aren't defined by our company. Instead, our company is defined by our employees. We are lucky to have our stores as a base for our training and it is the best training anyone can get, for every position. We officially launched our website, FreebirdStores.com. We do it all right here, in-house. Designing, Buying, Inventory, Store & E-commerce Fulfillment, Warehousing, Store Management, Marketing, Social Media, Graphic Design, Sales Training and so much more. Each day we see how one job relies and leans on the other. We are able to see it all come full circle right before our eyes. Working in a small, privately owned company, each employee is given the opportunity to showcase their self-starter mentalities. No voice is louder than the next, and no idea is shot down. There are endless possibilities to move up, based on your own drive and where you want your career to take you. We are all on the same playing field, equal as one, fighting for the same thing. Our employees are dreamers, believers, go-getters, self-starters, determined to change the notion of retail and the customer experience. All while getting to wear some of the most exclusive and stylish boots around.
What are the monthly traffic metrics for Freebirdstores?
6/mo Traffic Growth
31.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
390k
Time on Site
2.9Mins
Pages per Visit
2.0
Bounce Rate
62%
How fast is Freebirdstores growing?
Freebirdstores has grown by 26.4% in the last 6 months according to SimilarWeb.
How do people interact with Freebirdstores?
Last month, Freebirdstores received 390k visitors who spent an average of 2.9 minutes on the website and visited 2.0 different pages per session. Overall, 62% of people bounce on the first visit.
How do people find Freebirdstores?
112.6k people (29%) visit Freebirdstores directly. 152.7k (39%) people search for them in Google. Whereas, 56.1k (14%) discover Freebirdstores through Facebook, Reddit, and YouTube. 13.2k (3%) visitors come from Freebirdstores's email newsletters. Finally, 39.6k (10.1%) people come from affiliates and or paid referrals.
Who uses Freebirdstores?
Freebirdstores's top market is the United States and they receive 370.8k (95.0%) people.Then the 2nd is Canada with 7.1k (1.8%).The 3rd is is China with 2.7k (0.7%).
Traffic Growth (last 6 months)
What are Freebirdstores's ads on Google?
Google Ads
FREEBIRD STORES | Original Handcrafted Boots
https://www.freebirdstores.com
Exclusively Sold at FreebirdStores.com. Free Shipping. Free Returns. New Arrivals. Styles: CRUE, COAL, CASEY, BLADE.
FREEBIRD by Steven® Stores | Exclusive Handcrafted Boots
https://www.freebirdstores.com/
Free Shipping - Free Returns - 15% off 1st order by signing up. New Arrivals. Styles: CRUE, COAL, CASEY, BLADE. Deal: 15% off 1st time order
Handcrafted, Exclusive Leather Boots & Booties – Freebird Stores
https://www.freebirdstores.com/
FreebirdStores.com. Free Shipping & Free Returns. New Arrivals. Free Shipping. Free Returns. Styles: CRUE, COAL, CASEY, BLADE.
FREEBIRD by Steven® Stores | Exclusive Handcrafted Boots
https://www.freebirdstores.com/
Free Shipping - Free Returns - 15% off 1st order by signing up. New Arrivals. Styles: CRUE, COAL, CASEY, BLADE. Deal: 15% off 1st time order
HandCrafted, Hand Finished - Exclusive Handcrafted Boots
https://www.freebirdstores.com/
Shop HandCrafted, Exclusive Leather Women's Boots, Booties and more. Individually Handcrafted from Start to Finish. New Arrivals. Free Shipping. Free Returns. Styles: CRUE, COAL, LIVERPOOL, BAKER.
What do Freebirdstores's customers say about them?
Review Score
2.7/5
Total Reviews
5
Info
FREEBIRD Stores5 Star
20.0%
4 Star
20.0%
3 Star
0.0%
2 Star
20.0%
1 Star
40.0%
Read reviews that mention
Angela Kaup
LOW QUALITY
Reviewed on 2021-01-20T22:36:50
I purchased the Coal Boots and received and damaged pair. I sent that pair back for an exchange that was promised to be inspected by a manager and then received an even more damaged pair.When I reach out to customer service they told me this was normal. The quality is extremely disappointing. If scratched, damaged, and stained boots are normal I would not recommend this company to anyone. Poor quality product and customer service.
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Disgusted
Freebird Shoes = SUCKS !
Reviewed on 2020-10-08T20:41:04
I hate that I have to actually give it a star. This whole process has been HELL! I ordered my shoes back in August (2020)and they never arrived. I asked for a refund. After several calls and emails they avoided the issue. It is now October 8th. They still REFUSE to give me a refund!! They and the delivery company both admitted the shoes never arrived at my address. A rep at the company claims their ‘policy’ is to mail replacement shoes (which I was NEVER told). This only delayed my refund. We are in the midst of a freaking PANDEMIC! Freebird has a death grip on my $376 dollars. Give me my damn money back!
btw... Steve Madden is a convicted felon (2005)
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Traelynda Bradford Aultz
Disappointed in Exchange Policy
Reviewed on 2020-02-20T00:04:25
I was beyind excited to purchase a pair of Freebird boots. I have wanted a pair for around a year,and spent a lot of time reading reviews and debating which pair to buy considering the purchase amount is a lot for me to spend on boots.
I made my choice and ordered them a size up based on the majority of the reviews recommending it. I am typically a true 9, but I ordered them in a 10 (they do not offer half sizes) because I wanted room to wear them with socks and most reviews advised that they run tight.
I ordered them with overnight shipping around 12AM on Friday Morning (Thursday Evening) in Hope's they would arrive for my husband's birthday party on Sunday. I understand that there is processing time and unfortunately they did not arrive until Monday. This is not an issue.
I was on my way out the door to go to lunch when they arrived and was so excited that I put them on and figured I could take them for a test drive. Unfortunately throughout the afternoon I realized that they were too big, even with socks, and that they would be awkward to wear at this size. I went home and ensured they were clean, and boxed them back up. In doing so I found within the shipping box, an envelope with their return policy. The policy states that they will not exchange or refund with ANY wear on them. Which means having worn them out for the afternoon rendered me unable to return them. I am so disappointed. With the amount of money one spends on a pair of these shoes, it is mind blowing to me that their return policy is so strict and leaves no room for flexibility. A person should be able to test the boots more than a walk around the living room to ensure they are the correct fit.
The boots are beautiful, but I rated lowely because I now have a beautiful pair of $350 boots that I am incapable of actually wearing, or exchanging for an appropriate size.
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Tiffany DelMonico Behrens
Beautiful well made boots
Reviewed on 2020-01-13T00:08:55
Beautiful well made boots. There aren’t many things like them on the market that are made with quality leather and really unique styling like free birds are.There are a lot of variables in the fit and appearance and these variables are the basis for my two critiques. The first is that they only keep a handful of reviews on the website for each style of boot. This makes it a little harder to get a good read on how the boots fit (narrow toe, rigid shaft, high arch etc). While they do offer free returns, if the boots are on sale past a certain percentage they are final sale. Because I can’t trust for a consistent fit I will never buy shoes from the clearance sale. (Even store credit would make this more palatable). Secondly the listings show boots that always appear more distressed and broke in than the boots that are sent. I’ve been really excited only to receive a boot that was significantly less distressed (and less unique) than what I was looking at online. Finally if you receive a pair that is fresh off the line they stink to high heaven from the polish. My last pair I had to air out for weeks before I could stand to wear them.
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Katherine Munro
Great service
Reviewed on 2019-03-26T05:43:39
Great service. I ordered my boots, paid on line. I asked Freebird to deliver them quickly as my husband would receive them at his hotel in Washington.They communicated the delivery process and I received the boots in less than a week. Thank you for my gorgeous hand crafted boots and awsome experience.
read more
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