Review (May 2024)

Jewelry making supplies at low wholesale prices - fast shipping on all orders. free catalog. quantity discounts. live friendly customer service. over 18,000 design ideas and 100,000 products!

14.35M

Estimated Revenue

1M

Website Visitors

4.2/5

Trustpilot Score

What do we know about Fire Mountain Gems and Beads?

Estimated Revenue (2020)

$14.35M

Total Employees

170

Founded

1973

Industry

Retail

Location

Grants Pass, United States

About

Fire Mountain Gems and Beads: Shop metal clay supplies in silver and gold, along with the tools and instructions needed to create fine metal jewelry and beads.

Social Links

Alexa Ranking: 58855

What is Fire Mountain Gems and Beads's Revenue?

Fire Mountain Gems and Beads's estimated revenue for 2023 is $14.35M.

What does Fire Mountain Gems and Beads do?

Fire Mountain Gems and Beads is the leading catalog and ecommerce direct marketing company in the jewelry supply industry and has been satisfying customers with excellent products and customer service for over 40 years. Based in Grants Pass, Fire Mountain Gems and Beads is located in one of the most picturesque valleys of Southern Oregon. The Wild and Scenic Rogue River flows right through the heart of the city and outdoor activities are abundant, with rafting, fishing, hiking, skiing, golf, and many other adventures just minutes away from the Fire Mountain Gems and Beads headquarters. And, the beautiful Rogue Valley is ideally situated just a half day drive away from either Portland or San Francisco, and an even shorter drive through towering National Forests to the breathtaking Pacific Ocean. Fire Mountain Gems and Beads currently has close to 400 creative, collaborative, and motivated employees and over 120,000 items in inventory and continues to grow and evolve. If you would like to live in an area that has exquisite beauty, rich culture, and a friendly atmosphere, while working for a company that invests in its most valued resource - its employees - by offering challenging projects and both onsite and offsite training opportunities, please apply now through the Employment Opportunities link on our website. Our Mission is to be the industry leader in providing beading and jewelry making supplies to merchants, designers and artists in support of their creative and business endeavors. Our Vision for the business is to be an evolving community of passionate individuals, each of us, dedicated to creating magical experiences for out customers, employees, and suppliers.

What are the monthly traffic metrics for Firemountaingems?

6/mo Traffic Growth

7.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

6.3Mins

Bounce Rate

49%

How fast is Firemountaingems growing?

Firemountaingems has grown by 8.2% in the last 6 months according to SimilarWeb.

How do people interact with Firemountaingems?

Last month, Firemountaingems received 1M visitors who spent an average of 6.3 minutes on the website and visited 7.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Firemountaingems?

473.5k people (47%) visit Firemountaingems directly. 471.6k (47%) people search for them in Google. Whereas, 26.6k (3%) discover Firemountaingems through Facebook, Reddit, and YouTube. 14.8k (1%) visitors come from Firemountaingems's email newsletters. Finally, 10.3k (1.0%) people come from affiliates and or paid referrals.

Who uses Firemountaingems?

Firemountaingems's top market is the United States and they receive 834.3k (83.1%) people.
Then the 2nd is Virgin Islands, U.S. with 46.2k (4.6%).
The 3rd is is Canada with 35.1k (3.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Firemountaingems's ads on Google?

Google Ads

Fire Mountain Gems & Beads | Wholesale Prices, Bulk Savings‎

https://www.firemountaingems.com/

Beading and Jewelry-Making Supply Partner for Artists & Designers Since 1973! Low Wholesale Prices. Over 20,000 design ideas. Mix & match for discounts. How-to videos. Fast shipping. Quantity discounts. Live customer service. Free catalog. Types: Gemstone

Fire Mountain Gems And Beads - Finished Jewelry Sale

https://www.firemountaingems.com/

Save Up To 65% On Finished Jewelry. Shop The Latest In Jewelry Supplies & Quality Beads From Fire Mountain Gems. Live customer service. Fast shipping. Free catalog. Low Wholesale Prices. Quantity discounts. Over 20,000 design ideas. Mix & match for discounts.

Keyword: fire mountain gems

Fire Mountain Gems & Beads - January White Sale

https://www.firemountaingems.com/

Save up to 75% on 1,000s of Items. Platinum Partners Save 5-15% Off Lowest Price On Website. Quantity discounts. Free catalog. Low Wholesale Prices. How-to videos. Live customer service. Over 20,000 design ideas. Fast shipping. Mix & match for discounts.

Fire Mountain Gems & Beads | Wholesale Prices, Bulk Savings‎

https://www.firemountaingems.com/

100,000+ Beads & Jewelry-Making Supplies - Fast Shipping on All Orders! Live customer service. Quantity discounts. Fast shipping. Mix & match for discounts. How-to videos. 100% guarantee. Over 18,000 design ideas. Types: Gemstone, Pearl, Czech, Wood, Crys

Fire Mountain Gems & Beads | Wholesale Bead Distributor‎

http://www.firemountaingems.com/

Beading and Jewelry-Making Supply Partner for Artists & Designers Since 1973 Quantity discounts · Mix & match for discounts · 100% guarantee · Over 18,000 design ideas Deal: Up to 80% off thousands of items.

What do Firemountaingems's customers say about them?

Review Score

4.2/5

Total Reviews

11

Info

Fire Mountain Gems and Beads
5 Star
50.0%
4 Star
20.0%
3 Star
10.0%
2 Star
10.0%
1 Star
10.0%
Read reviews that mention
Susanna D

Quality beads and findings and great customer service

Reviewed on 2020-09-27T20:34:40

I love their beads and findings. Items as simple as howlite chips are of the highest quality.Their lapis lazuli and semiprecious beads are quite beautiful. I love the quality.
read more
Grace

Great customer service

Reviewed on 2019-10-24T01:51:07

Great customer service. I filled out a post-order questionnaire and said I was disappointed with a few items and thrilled with a few others.Received an email from customer service stating they were concerned about my disappointment - asked if I would like to return the item - I didn't have original package any longer, they made an exception and sent me a return envelop free of charge! Now that's a company that understands how to build loyal customers.
read more
Chaim Mooney

OK the post is expensive (Fedex

Reviewed on 2019-06-15T12:50:39

OK the post is expensive (Fedex: US to UK) but REALLY fast, parcel took less time to get from GrantsPass Oregon than a letter posted in Huddersfield would arrive in Leeds 20mls away. Really worth a look, lots of hard to find beads and findings. Will definitely use again.
read more
ZoŽ Saucier

Have been a customer for years

Reviewed on 2019-06-11T21:56:48

Have been a customer for years. Their variety and service are wonderful. Keep up with specials and sales with email...and you will not be disappointed
read more
Andrew storey

OK the post is expensive (Fedex

Reviewed on 2018-09-19T12:09:46

OK the post is expensive (Fedex: US to UK) but REALLY fast, parcel took less time to get from GrantsPass Oregon than a letter posted in Huddersfield would arrive in Leeds 20mls away. Really worth a look, lots of hard to find beads and findings. Will definitely use again.
read more
Bee Strong

Poor quality and impossible return policy

Reviewed on 2018-08-13T17:24:18

Their customer service people are rude. They have a return policy that expects you to return the items with a sticker you can’t find.I’ve been told its on the box, on the package, and on the back of the paperwork by different customer service people so clearly even they can’t find it. The product was such poor horrible quality I cant use it but I cant return it and I’m out about $50 bucks. They sent the awful things back to me with a message that now I’ve been charged an extra $5.99 to send it back to me. This was AFTER they called to tell me they had received my return package. They are already calling but they can’t tell you there’s a problem? Not only that but i had returned a giant package of leathers bracelets that came with my order by mistake and they repay me with ripping me off.
read more
Jackie Taras Reid

Don’t expect much and you’ll probably be satisfied

Reviewed on 2018-03-02T12:34:02

If you have low expectations for quality and service, go for it! I purchased everything from this place when I first started beading,which was over 10 years ago. It was fun because the more you added, the more you saved and $5 flat rate shipping was great! But now, I find that every time I decide to purchase a bunch of basic items that don’t have to be top quality, (about once a year), I regret it. The Shipping department seems to have some difficulties. The photos don’t seem to show the true quality. I placed an order at 8 AM on a Friday and never received a shipping confirmation until Tuesday, saying it will be here by 8 pm Thursday. Here it is Friday and still nothing. This was a $400 order. And I’ve been ordering for years! The last time I ordered, it took almost a week longer than the tracking number said. When I contacted them, they said that tracking number is for when it arrives at my post office...huh? I realize this is partly USPS issues. But also, no one ever seems to want to assist you, at least not happily. I don’t think I will be ordering from them again. It has the feel of a company going under. Except they’ve been that way for a while now.
read more
J.M.W

Shame on Fire Mountain Gem & Beads

Reviewed on 2017-05-03T18:21:03

It is really sad when a company such as this one doesn't honor their own products.Let me give an example: I shop on Nike.com, I purchase a pair of shoes-when I receive the shoes the box INCLUDES and prepaid return label for my convenience should I NOT like my purchase I can easily send it back for my full money back. Which I personally think all company's should operate. Now I ordered from Fire mountain on several occasions and noticed each time my package arrived the quality or look of some beads were unacceptable. Which I then realized aha! If you don't like what you get YOU MUST PAY TO SEND IT BACK.!! And the worst part is I sent 2 emails to customer support and they sent me an autoresponder that it would be sent to the proper dept and its been 2 or 3 months and I just hear crickets!! But rest assured they continue to send me catalogues and deal emails!! Ha, I just put it in my spam folder, If you don't honor your own products, you don't value customers feedback, and you ignore concerns voiced from your fans then you don't deserve repeat business!
read more

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