Review (May 2024)

Welcome to fedex.com - select your location to find services for shipping your package, package tracking, shipping rates, and tools to support shippers and small businesses

71.49B

Estimated Revenue

191.91M

Website Visitors

1.6/5

Trustpilot Score

What do we know about FedEx?

Estimated Revenue (2020)

$71.49B

Total Employees

198000

Founded

1973

Industry

Package Freight Delivery

Location

Memphis, United States

About

FedEx: Print from any device with the new Print Online, or visit our FedEx Office and retail locations to have items packed and shipped. Check out our coupons and offers!

Social Links

Alexa Ranking: 168

What is FedEx's Revenue?

FedEx's estimated revenue for 2023 is $71.49B.

What does FedEx do?

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world's most admired and trusted employers. We inspire our global workforce of more than 400,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team? Check out our open positions located on the Careers Site on fedex.com: http://careers.van.fedex.com/

What are the monthly traffic metrics for Fedex?

6/mo Traffic Growth

-1.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

192M

Time on Site

2.8Mins

Bounce Rate

43%

How fast is Fedex growing?

Fedex has grown by 3.7% in the last 6 months according to SimilarWeb.

How do people interact with Fedex?

Last month, Fedex received 192M visitors who spent an average of 2.8 minutes on the website and visited 3.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Fedex?

117.3M people (61%) visit Fedex directly. 48.3M (25%) people search for them in Google. Whereas, 933.1k (0%) discover Fedex through Facebook, Reddit, and YouTube. 4.1M (2%) visitors come from Fedex's email newsletters. Finally, 173.4k (0.1%) people come from affiliates and or paid referrals.

Who uses Fedex?

Fedex's top market is the United States and they receive 152.8M (79.6%) people.
Then the 2nd is Canada with 7.7M (4.0%).
The 3rd is is Mexico with 4.2M (2.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Fedex's ads on Google?

Google Ads

fedex.com - FedEx® Online Printing - Print Online, Ship It Anywhere‎

http://www.fedex.com/us/office/online-printing.html

Print Online and Speak Directly with a Knowledgeable Staff Member. Print and ship anywhere · Request consultation · Short wait

fedex.com - FedEx® Online Printing - Print Online, Ship It Anywhere‎

http://www.fedex.com/us/office/online-printing.html?cmp=

Print Online and Speak Directly with a Knowledgeable Staff Member. Print and ship anywhere · Request consultation · Short wait

FedEx Office® Printing | High-Quality Online Printing‎

https://www.fedex.com/en-us/printing.html

Creating, Editing, Saving, & Ordering Is Easy With Our Online Printing Tool. Create Online or In-Store. High-Quality Color or B&W. Cost-Effective Options. Custom Printing. Services: Online Printing, In-Store Consultation, Cloud Printing Solutions, Busines

FedEx Office® Printing | Print Online & Ship With Ease‎

https://www.fedex.com/en-us/printing.html

Creating, Editing, Saving, & Ordering Is Easy With Our Online Printing Tool. Posters, Flyers, Signs & More Can Be Printed Online or In-Store. Learn More. Custom Printing. High-Quality Color or B&W. Create Online or In-Store. Cost-Effective Options. Servic

Renewing Your Passport? - Get It All Done Here

https://local.fedex.com/en-us/

Passport Photo services, plus print and ship your application right from our store. No need to make a separate trip to the post office. Assistance 7 Days. Real-Time Tracking. Overnight Shipping. Complete Online. Highlights: Newsroom Available, Customer Support Available.

What do Fedex's customers say about them?

Review Score

1.6/5

Total Reviews

17833

Info

FedEx
5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
pam

My package was given to a stranger b/c…

Reviewed on 2021-03-05T16:11:39

My package was given to a stranger b/c the driver didn't want to drive down my rd.Told the person they called me to tell me my package was there. Lie never got a phone call or message. Got an alert saying my package was delivered looked for 6 hours up and down the road. then about 7 pm an 80 year old man knocked on our door with our package. I pay to have my stuff delivered to my door. Not an old man to deliver it b/c fed-ex can't do there job what if the guy kept it for himself. I would be out 150.00 It's crazy. My friend had her package given to the plow truck driver b/c the driver didn't want to go up her road. If you can't drive in the winter then they should not be assigned to these areas. We understand the delays happen b/c of weather. Just deliver it the next day. if they had called we would have gone and pick it up from them. They gave my property to someone else not by mistake but deliberately on purpose b/c they didn't want to drive down the road. i'm so mad and to try to talk to a person is like impossible and to find one that speaks english i can understand forget it. That same day i got a package from ups they drove my road no problem it was plowed and sanded an basically bare the old man who received my package drove my road with no problem what the hell fed-ex. And all i keep hearing we opened an investigation. that does not insure it won't happen again. total B.S.
read more
Dean Williams

The worst customer service...worst…

Reviewed on 2021-03-05T14:59:34

The worst customer service...worst delivery service will never use again.My package has taken almost4 days to make a 3hr journey why can i not give zero star....?
read more
Erica Shubin

The worst customer service

Reviewed on 2021-03-05T14:41:03

The worst customer service. Two day express means nothing. Could be a week or more depends on what excuse they have on hand.My “2 day express” package was supposed to arrive a week ago. It’s still not here.
read more
Štěpánka Š.

Everything was OK

Reviewed on 2021-03-05T13:49:02

Everything was OK
Robert Vieira

You morons auto adjust put tomorrow on…

Reviewed on 2021-03-05T13:46:22

You morons auto adjust put tomorrow on your shipping because that's what it always says tomorrowtomorrow tomorrow never use fedex again
read more
P

Yesterday they stated they dropped my…

Reviewed on 2021-03-05T13:43:00

Yesterday they stated they dropped my package off at my front door when I was home all day package never showed up,can't talk to anyone in customer service about it because they state I need to contact my shipper. This is the 3rd time just in a couple months that they have delivered my package to someone else.
read more
J.T. Marlin

slow and terrible service

Reviewed on 2021-03-05T13:17:13

Tons of stuff comes to my wharehouse daily, ups and usps always ontime! Without a doubt fedex is always late and uses the excuse no one was at the business.My business is 24 hours a day and not to mention has happened with anything I ordered and shipped fedex.
read more
Danielle F

Nope never again paid for a 2day…

Reviewed on 2021-03-05T12:38:15

Nope never again paid for a 2day shipping on Feb 16th to be shipped and received by my son on Feb 19th.Fast forward to March 3rd! The day he actually received it! Ordered something from Glendale calf. Via Amazon on 2 day shipping same week got it on time! Now there is black artist who's work is missing fed ex says it was signed for funny thing is the gallery wasn't even open on that day to receive the item. Yup, never ever will I in trust anything to fed ex! Keep up the awful work guys your doing it well!
read more

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