Review (August 2025)

The most trusted source for outdoor apparel, gear & guidance for the outdoor adventurers.

10k

Estimated Revenue

644.59k

Website Visitors

3.2/5

Trustpilot Score

What are the monthly traffic metrics for Ems?

6/mo Traffic Growth

-28.20%

All Time Traffic Growth

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Monthly Hits

645k

Time on Site

5.1Mins

Bounce Rate

51%

How fast is Ems growing?

Ems has grown by 8.5% in the last 6 months according to SimilarWeb.

How do people interact with Ems?

Last month, Ems received 645k visitors who spent an average of 5.1 minutes on the website and visited 4.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Ems?

322.3k people (50%) visit Ems directly. 289.4k (45%) people search for them in Google. Whereas, 6.4k (1%) discover Ems through Facebook, Reddit, and YouTube. 7.1k (1%) visitors come from Ems's email newsletters. Finally, 12.4k (1.9%) people come from affiliates and or paid referrals.

Who uses Ems?

Ems's top market is the United States and they receive 573.5k (89.0%) people.
Then the 2nd is China with 9.1k (1.4%).
The 3rd is is Canada with 7.8k (1.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ems's ads on Google?

Google Ads

ems.com - Eastern Mountain Sports - Up to 50% Off Sale‎

http://www.ems.com/?

Shop Outdoor Apparel & Gear. Free Shipping On Everything. Fast Delivery · Great Deals · Great Selection · Quality Products Brands: Thule, Black Diamond, Keen, The North Face, Ex Officio, Marmot, Osprey, Merrell, Petzl, Prana

Eastern Mountain Sports - End Of Season - Up to 70% Off‎

http://www.ems.com/?

Shop Outdoor Apparel & Gear. Free Shipping On Orders Over $49. Great Selection · Great Deals · Fast Delivery · Quality Products Brands: Thule, Black Diamond, Keen, The North Face, Ex Officio, Marmot, Osprey, Merrell, Petzl, Prana

Eastern Mountain Sports | Holiday Deals Up to 70% Off‎

https://www.ems.com/

Gear for Every Adventure and Every Season. Shop Our Extensive Catalog Today! Get Your Season Started. Great Deals. Quality Products. Great Selection. Fast Delivery. Brands: Thule, Black Diamond, Keen, The North Face, Ex Officio, Marmot, Osprey, Merrell, P

Eastern Mountain Sports | Seize The Freeze Up To 50% Off‎

https://www.ems.com/

Shop All Your Favorite Gear at EMS. Free Shipping On All Orders $49 Or More!

Eastern Mountain Sports - Save Up To 70% on All Brands

https://www.ems.com/

Gear for Every Adventure and Every Season. Shop Our Extensive Catalog Today! End Of Season Sale ! Save Up To 70% on All Brands. Fast Delivery. Great Deals. Great Selection. Quality Products. Brands: Thule, Black Diamond, Keen, The North Face, Ex Officio, Marmot.

What do Ems's customers say about them?

Review Score

3.2/5

Total Reviews

3

Info

Eastern Mountain Sports
5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
33.3%
1 Star
33.3%
Read reviews that mention
Joe Phillips

Crappy Return Policy Crappy Prices

Reviewed on 2021-05-02T05:25:02

Crappy Return Policy Crappy Prices "I was traveling and purchased a pair of shoes with cash.Later that even I walked around the hotel room and decided they weren't comfortable. So less than 24 hours later I returned them on my way out of town. They wouldn't refund my cash. Only a gift card. I don't have an EMS anywhere near me. I have Bob's Stores, but even though Bob's carries EMS merchandise I was told I can't use it there. Why the **** not it's the same day chain!? So now I have to order online and incur shipping charges to use it which given the other complaints using a gift card is impossible online. I emailed them asking about trading it for a Bob's Store credit instead no response. Had I had been told about this stupid return policy I would have gone elsewhere. Instead they just had a sign above eye level nearly impossible to see. Basically EMS has stolen $58 from me and I intend to contact the State Of Connecticut Attorney General and file a complaint. Shop elsewhere. Trust me."
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Ken S

Best Price I Could Find

Reviewed on 2020-12-03T22:33:26

I got shoes from a major brand at a better price than anywhere else I could find. About a week later,they showed up at my door, looking great! I'm happy.
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Elijah

Price and customer service

Reviewed on 2020-09-29T17:55:55

More than slightly over priced. I bought an inner tube for my bike, pumped it up went on a ride came back and that tire was flat.The hole wasn't hard to find, the tube tore. When I went back to them they said they couldn't refund me or give me store credit because I used the tube once. They did have fairly good customer service.
read more

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