Review (August 2025)
Op ebay, de wereldwijde online handelsplaats, kun je van alles kopen en verkopen: elektronica, auto's, mode, verzamelobjecten, sportartikelen, digitale camera's, babyartikelen, coupons en nog veel meer
10k
Estimated Revenue
1.62M
Website Visitors
1.5/5
Trustpilot Score
What are the monthly traffic metrics for Ebay?
6/mo Traffic Growth
-38.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
4.5Mins
Pages per Visit
6.0
Bounce Rate
33%
How fast is Ebay growing?
Ebay has grown by 32.9% in the last 6 months according to SimilarWeb.
How do people interact with Ebay?
Last month, Ebay received 2M visitors who spent an average of 4.5 minutes on the website and visited 6.0 different pages per session. Overall, 33% of people bounce on the first visit.
How do people find Ebay?
1.1M people (66%) visit Ebay directly. 378k (23%) people search for them in Google. Whereas, 29.7k (2%) discover Ebay through Facebook, Reddit, and YouTube. 15.6k (1%) visitors come from Ebay's email newsletters. Finally, 1.5k (0.1%) people come from affiliates and or paid referrals.
Who uses Ebay?
Ebay's top market is the Netherlands and they receive 1.4M (84.5%) people.Then the 2nd is Germany with 56.2k (3.5%).The 3rd is is Belgium with 34.1k (2.1%).
Traffic Growth (last 6 months)
What do Ebay's customers say about them?
Review Score
1.5/5
Total Reviews
80
Info
Ebay5 Star
20.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
willem rentier
Ebay:
Reviewed on 2021-03-21T14:28:00
Ebay:
Such
A
Bloody
Experience
Never
Again
Alize
My worst seller experience ever. (crunchy story below)
Reviewed on 2021-03-18T14:22:00
It took me some time to review the platform, but I really have to report such an awful customer experience somewhere.Enjoy the read:
I had an eBay account I've seldomly used to buy a few items I couldn't find elsewhere. I also sell a few items on Rakuten and Marktplaats. As a result, I wished to replicate my 10 announces on eBay for further visibility, it's usually good for an e-commerce platform having more sellers. I barely had time to create 4-5 announces as my account got suspended and I'm contacted by eBay, probably because I haven't filled the VAT or Serial number infos as I'm a casual seller. While their fraud engine is definitively overly sensitive, I reassure you that the story does not end here (wouldn't be crunchy :)). So I receive a lovely/friendly email :> from their customer fraud team. As a result, I send a message to their customer service to kindly unlock my account and they ask for quite sensitive information, such as an official identity document as well as a proof of address (water or electricity bill). As those are quite sensitive information for a random e-commerce platform, I express some concerns and get the below response:
"""
Thank you for writing back to eBay regarding your eBay account. My name is Malav S and I will help you further with resolving the issue.
I completely understand that your hesitation to share your personal information or documents with us. Please be assured, these are normal verification process during initial selling or bidding activity.
However, I am sharing information that will help you to understand why we are asking for the same.
The safety of the eBay marketplace and our members' security are our top concerns. For that reason, we require eBay members to always provide valid and complete contact information. This enables effective communication between eBay members and between eBay and its members.
If we are unsure about the accuracy or authenticity of a member's contact information, we will often require the member to provide documents to verify such information. As explained in our previous email, we are asking you to send us copies of documents that will confirm some of the contact information you've given us. I'm afraid we won't consider your account for reinstatement until we receive the requested documents.
We look forward to receiving your documentation so that we can resolve this matter as soon as possible for you. I appreciate your patience and co-operation in this matter.
eBay Trust & Safety
"""
In the meanwhile, I've found that their fraud engine correlates two sources of information to detect banned accounts: IP address, session cookie, physical delivery address, phone number, payment method, and email. As a result it becomes quite tricky to continue using the platform even with a new account. So I decide to provide both documents with a watermark hiding information they don't need to know such as BSN or other official ids.
And now ... here one of the craziest things I experienced in my twenty years of Internet user life. I've sent all of my details at 2 .p.m. and at 2.11 p.m. I receive the below answer from the platform employee Malav S, who was particularly keen to grab my official documentation:
"""
I really appreciate your plans to do business on eBay. I have reviewed all the documents that you have provided.
We’ve thoroughly investigated your account behavior and would like to share that your account was suspended as it exhibits risk to eBay and to its community.
To ensure the safety of the eBay community, we may suspend certain accounts based on their account activities. We carefully weigh the risks involved with allowing users on our site. We found your account to pose risk that no longer justifies a continuing relationship with eBay. Therefore, we have determined that it is in our mutual best interest to part ways.
This decision includes all accounts that you use on the site. Any and all accounts that are used to circumvent our decision will also result in suspension. Please note that we never encourage customers to open a new account to avoid the restrictions because when you open new accounts, they can also be suspended or restricted.
For your account, there is no appeal for this decision. I understand you would like to continue to sale on our site, but from this point forward, in order to conduct business on the internet, you'll have to find a different platform.
I know this may not have been the answer that you were hoping for, but this is our final decision.
We highly appreciate your co-operation and understanding in this matter.
"""
So to summarize, eBay insists on grabbing sensitive information and gives you a **** 10 minutes after you submit them "reviewed," "investigated". Really such an answer to a customer deserves to be exhibit. Cheers eBay :)
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Bix
The name change scam
Reviewed on 2021-02-23T12:35:51
The name change scam
Some sellers use a sneaky technique to scam users on eBay. They sell a product and actually ship it to the buyer's address.Except that when preparing the package they delete the name . In this way, when the package arrives at the buyer's home, he will think that there has been an error and that the shipment is not for him. If you refuse the package, the courier will mark it as "returned". A small wording that cancels the eBay warranty. In practice, the scammer keeps the money and also receives the product. At this point we will be able to make a complaint and our purchase will be tagged as a dispute. The "nice" thing is that controversial sales don't allow for feedbackon the site, so other users will not know about the scam that the attacker is putting in place. How to avoid this scam? It is not easy. If a good citizen receives a package not in his name, he returns it. But to avoid falling into the trap we can use an app to track the package through the order number . If we notice that delivery is scheduled for the same day, it is likely that our product is the one without a name. The alternative is to take the package and open it . And as good people return it if it wasn't ours.
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Maarten Pieters
Lots of fake gtx 1050ti is being…
Reviewed on 2020-12-19T20:41:02
Lots of fake gtx 1050ti is being offered and no good way to report it and leave a message about it.
The videocards offered is a fake and much older videocard,not a actual gtx 1050ti. It is a old card with bios flashed to gtx 1050ti. This is a scammers card. The actual gtx 1050ti does not have vga out, only DVI, HDMI, DisplayPort.
Bought at ebay for many years but lately service is very bad if something goes wrong. Basically only paypal will help you at best.
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Jos A.
Extremely frustrated by Ebay
Reviewed on 2020-11-15T07:42:43
Ebay isconfusing everybody, including their own staff, trying to manage accounts. Suspende one day,operational the next and suspended again two days later.
No explanation given and help desk clearly in India or Pakistan. They couldn't care less !
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Napoleon Halvorson
Very good service
Reviewed on 2020-10-29T11:55:26
Very good service
Will buy again and recommend!
Ross
Best prices.
Reviewed on 2019-03-28T05:39:19
Best prices.
Shop-Smart
No.1 site for eBay…
Reviewed on 2018-06-13T16:25:43
No.1 site for eBay shopping:.eShopfirst.com Check eBay sites fastest and cheapest and free
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