Review (July 2025)

Discover designs from the iconic eastpak brand - built to resist since 1952. find a new backpack, bum bag or luggage online now.

0

Estimated Revenue

2.12M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Eastpak?

Total Employees

1-10

About

Eastpak: From street-smart backpacks and shoulder bags to ingenious luggage and travel items. Shop the full Eastpak range from the official store. Free delivery.

Social Links

Alexa Ranking: 151720

What is Eastpak's Revenue?

Eastpak's estimated revenue for 2024 is $0.

What does Eastpak do?

What are the monthly traffic metrics for Eastpak?

6/mo Traffic Growth

70.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.3Mins

Bounce Rate

50%

How fast is Eastpak growing?

Eastpak has grown by 21.9% in the last 6 months according to SimilarWeb.

How do people interact with Eastpak?

Last month, Eastpak received 2M visitors who spent an average of 2.3 minutes on the website and visited 3.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Eastpak?

518.5k people (24%) visit Eastpak directly. 1.5M (69%) people search for them in Google. Whereas, 45k (2%) discover Eastpak through Facebook, Reddit, and YouTube. 30.6k (1%) visitors come from Eastpak's email newsletters. Finally, 35k (1.7%) people come from affiliates and or paid referrals.

Who uses Eastpak?

Eastpak's top market is the France and they receive 549.1k (25.9%) people.
Then the 2nd is United Kingdom with 337.3k (15.9%).
The 3rd is is Italy with 267k (12.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Eastpak's ads on Google?

Google Ads

Iconic Back-to-School Backpack - Built To Last

https://us.eastpak.com/

Start the School Year in Style with Our Selection of School Backpacks and Accessories. Lightweight, comfortable laptop backpacks with versatile designs that are uniquely you.

Iconic Back-to-School Backpack - Laptop Friendly Backpacks

https://us.eastpak.com/

Start the School Year in Style with Our Selection of School Backpacks and Accessories. Lightweight, comfortable laptop backpacks with versatile designs that are uniquely you.

Keyword: cool messenger bags for school

Eastpak US Official Store - Shop The Collection

https://us.eastpak.com/

Discover designs from the iconic Eastpak brand - Built to Resist since 1952. Backed by our 30 year limited warranty. Free shipping & returns. Search For Products. Sign Up For Updates. Track An Order. Highlights: Order Tracking Option Available, Customer Service Available.

Keyword: eastpak the one

Iconic Back-to-School Backpack - Eastpak US Official Store

https://us.eastpak.com/

Start the School Year in Style with Our Selection of School Backpacks and Accessories. Lightweight, comfortable laptop backpacks with versatile designs that are uniquely you.

Iconic Back-to-School Backpack - Laptop Friendly Backpacks

https://us.eastpak.com/

Start the School Year in Style with Our Selection of School Backpacks and Accessories. Lightweight, comfortable laptop backpacks with versatile designs that are uniquely you.

What do Eastpak's customers say about them?

Review Score

2.1/5

Total Reviews

128

Info

Eastpak
5 Star
10.0%
4 Star
5.0%
3 Star
15.0%
2 Star
10.0%
1 Star
60.0%
Read reviews that mention
YSYap

forget about warranty if you cannot…

Reviewed on 2021-03-23T11:34:20

forget about warranty if you cannot produce a receipt. And their older bags of Lifetime Guarantee,they wont even talk about it. They will not honour if you have no receipt.
read more
Nabil Yahia

Absolue uselessness

Reviewed on 2021-03-04T14:49:35

Absolue uselessness. These people won't have a business to run if they keep treating customers the waythey do.
read more
Petra Johnson

really liked my backpack

Reviewed on 2020-12-15T11:11:35

really liked my backpack, arrived quickly!
Jayne

Possibly the worst internet buying…

Reviewed on 2020-11-05T09:49:33

Possibly the worst internet buying experience I have ever had , the return of a item is almost impossible ,they ignore emails / phone calls , still waiting for a refund after finally managing to return my item , stay clear if buying from them, just sorry I didn’t have the option to leave no star review and looking through what others have reviewed it’s clear that dreadful customer service is the norm
read more
Catherine Green

Excellent customer service and great quality product

Reviewed on 2020-10-27T16:45:15

Very surprised indeed to read the other most recent reviews on here. We experienced slight difficulty with placing an order - not Eastpak’s fault - and ended up ordering the same bag twice,unintentionally. One slightly anxious phone call later and as if by magic, everything was rectified - they even recalled the second bag before it reached our door and refunded for it straight away, although it had already been dispatched. I was really impressed with the customer service and very grateful for their prompt attention. Also the purchased product was well priced and great quality. Would definitely buy from Eastpak again.
read more
Angela B

Eastpak's website is an unmitigated…

Reviewed on 2020-10-12T14:58:58

Eastpak's website is an unmitigated failure zone. I (stupidly) thought that last time my order failed it might have been a one-off experience,but no, the same thing has happened again. Last time no money was taken from my account, and no product arrived. There was no confirmation email. Contact with Eastpak was polite but utterly meaningless. I just tried to order again, and the same issue. AVOID THIS SITE.
read more
Karen Coombs

Don’t buy direct from this companies…

Reviewed on 2020-09-15T14:23:44

Don’t buy direct from this companies website. After paying with PayPal a message flashed up for two seconds to say I could not proceed to purchase as there was a problem.This disappeared but so has my money from my PayPal account. Scammers! Beware This is where I’ve been left.
read more
Georgia

RUBBISH

Reviewed on 2020-08-31T08:57:12

Ordered a bag, assumed it had worked though I didn't receive a confirmation email.Checked credit card a couple days later and nothing - reordered but created an account so I could track it better - 1 day later still not showing on the credit card, and order status says cancelled but next to cancelled it also says 'this means your order is on its way and you should receive it soon'. eh????? Didn't receive an email to tell me this, no idea if the order is on its way or not, and can't find the bag on any other website. Looks like a select few people get lucky and actually receive their order without any problems, but DO NOT USE. it's also impossible to get in touch, I emailed and no reply, DM and no reply, can't get through on the number. Extremely disappointed that such a big brand could be so useless. Would really like to know if by bag is every going to come. UPDATE: Got in touch through the customer service phone number - my order number couldn't be found and I was told I probably didn't go through the security checks properly, or to clear my cache and cookies and to try again in a different browser - I won't be trying again but my computer was definitely not the issue - they said it's probably a technical fault and hopefully it will be sorted soon but that seems unlikely - moral of the story save yourself the stress and stay away.
read more

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