Review (August 2025)
Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, and various small business solutions.
25.82M
Estimated Revenue
99.83k
Website Visitors
2.2/5
Trustpilot Score
What do we know about Dotster?
Estimated Revenue (2020)
$25.82M
Total Employees
13
Founded
2000
Industry
Internet
Location
Vancouver, United States
About
Dotster: Small business web hosting offering additional business services such as: domain name registrations, email accounts, web services, online community resources and various small business solutions.
What is Dotster's Revenue?
Dotster's estimated revenue for 2024 is $25.82M.
What does Dotster do?
Dotster has established itself among the world's largest domain name registrars with more than 3 million domain holdings under management and servicing hundreds of thousands of customers worldwide. Additionally, the company provides a feature-rich line of value-added services such as web hosting, design, and online security.
What are the monthly traffic metrics for Dotster?
6/mo Traffic Growth
5.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
100k
Time on Site
5.6Mins
Pages per Visit
10.0
Bounce Rate
24%
How fast is Dotster growing?
Dotster has grown by -13.2% in the last 6 months according to SimilarWeb.
How do people interact with Dotster?
Last month, Dotster received 100k visitors who spent an average of 5.6 minutes on the website and visited 10.0 different pages per session. Overall, 24% of people bounce on the first visit.
How do people find Dotster?
77.4k people (78%) visit Dotster directly. 16.1k (16%) people search for them in Google. Whereas, 1.9k (2%) discover Dotster through Facebook, Reddit, and YouTube. 1.8k (2%) visitors come from Dotster's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.
Who uses Dotster?
Dotster's top market is the United States and they receive 65.8k (65.9%) people.Then the 2nd is Dominican Republic with 4.8k (4.8%).The 3rd is is United Kingdom with 3.2k (3.2%).
Traffic Growth (last 6 months)
What do Dotster's customers say about them?
Review Score
2.2/5
Total Reviews
8
Info
Dotster5 Star
14.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.7%
Read reviews that mention
Mesa Storage
0 stars if I could
Reviewed on 2020-12-11T14:55:56
0 stars if I could. Horribly trained chat staff that make the situation more confusing and worse because they don't understand their own system.Randomly dumped both my websites. Technical glitches all over the dotster website itself that make everything a nightmare. Use anything but this joke of a service.
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Aaron
Re-billed for domain privacy on expired domain…
Reviewed on 2020-11-09T17:24:21
I was re-billed for web hosting and domain privacy while letting my domain simultaneously expire.I don't know how I can be charged for a year of domain privacy on an expired domain??? There was a time when I think they were ok and competent. This has come and gone unfortunately.
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Corbett Harrison
Dotster is NOT your friend! Worst Customer Service EVER!
Reviewed on 2020-06-13T15:05:33
On May 1, 2020, I renewed my site's SSL certificate. What followed was a month of utter nonsense on Dotster's part as they 1)took my website off the web completely by adding their overly-priced SSL certificate, 2) claimed they had done the work and that I was some kind of fool, 3) found out they had done the work on a website that we'd stopped sponsoring years ago, and 4) still couldn't fix the issue and bring back the website. I finally fired them and moved to another site on May 28.
To sum this up:
1) They don't know what to do with their own products you buy from them.
2) They try to make you think it's your fault that they screwed up.
3) Their customer service replies come at the amazingly efficient rate of two emails per week; immediate issues do not get taken care of at Dotster because they don't know how to run their own tech support department. At one point they said, "We've escalated your case," which ended up meaning nothing.
4) Don't fall for Dotster's nonsense and use of meaningless apologetic language and their condescension. Doster does not care about you, your website, or your email. I think bad companies need to be CALLED OUT by everyone they've ripped off. So there you go, Dotster. There are much better web-hosting and email companies out there, friends...just read the reviews.
read more
Rachael L
we purchased a domain and constantly…
Reviewed on 2020-05-16T18:36:29
we purchased a domain and constantly had problems. they state on their website that they are 24/7 support,but when we called them today (05/16/2020) they stated they aren't fulfilling calls and directed us to a worthless ticketing process.
their website chat is even less helpful. we had a representative named Suma who refused to escalate to their manager.
they are a scammy reseller of domain.com. they don't even provide a unique service.
our domain and website are still down, despite us having paid for their service.
they are crooks. stay away. go with namecheap or godaddy instead.
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idris
Stole money internationally.
Reviewed on 2019-12-27T10:16:49
I made a typo in my email address, now i can't get my 20 USD back. I've contacted them and they toldme that i have to authenticate the email address even though i told them i can't because i made a typo, I've sent them proof of my PayPal email and receipt but they have ignored me.
They know i can't contact PayPal so they have willfully stolen my money. Crooks!
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jdthetraveler
Our Experience With Dotster Has Been Fair We Have Learned A lot
Reviewed on 2018-10-19T10:07:07
Our experience with Dotster has been fair. We have a learned a lot about web development on a shared hosting platform.Overall it has been an acceptable shared hosting solution. The user interface is fairly straight forward. Dotsters 24/7 tech support is typically knowledgeable. We never hesitated to frequently call into support to keep our site running properly. We hosted our first website on dotster for 6 years. The domain is still up. Sometimes we have to call in to have the database and server updated. Not often however we have experienced short periods of downtime. Due to server overloads from high levels of traffic during development sprints. Expect to be very hands on. Their Knowledge Base documentation is very robust. Extra time spent exploring the post is valuable. We are fascinated by what options Dotster may provide in the future if any for dedicated cloud hosting as a service. Have a super day in the land of the living. Later.
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Dmytro Ugnichenko
Dotster wrote off my card money without …
Reviewed on 2017-04-21T13:57:48
Dotster wrote off my card money without my consent
Dotster have withdrawn from me money for service which I didn't order.
$17.49.Card **** 0530
I renew domain names at the price about $8.59. But not $17.49.
I didn't read the letter which Dotster sent
1. I did not subscribe to Dotsterr newsletter
2. I did not open spam
I didn't buy service
I don't need service
I didn't confirm payment
This is a huge non-respect for the user.
I asked about a personal discount, which compensates me for the costs. For example, I could be given a discount to renew the domain. But nothing was given to me.
This is a huge non-respect for the user again.
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