Review (March 2024)

Delivery & takeout from the best local restaurants. breakfast, lunch, dinner and more, delivered safely to your door. now offering pickup & no-contact delivery.

900M

Estimated Revenue

60.7M

Website Visitors

1.2/5

Trustpilot Score

What do we know about DoorDash?

Estimated Revenue (2020)

$900M

Total Employees

22000

Founded

2013

Industry

Internet

Location

San Francisco, United States

About

DoorDash: Provide food for your team on any occasion and DoorDash benefits for your employees with DoorDash for Work.

Social Links

Alexa Ranking: 542

What is DoorDash's Revenue?

DoorDash's estimated revenue for 2023 is $900M.

What does DoorDash do?

About DoorDash DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more about us on the DoorDash blog - blog.doordash.com. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

What are the monthly traffic metrics for Doordash?

6/mo Traffic Growth

1.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

61M

Time on Site

6.5Mins

Bounce Rate

41%

How fast is Doordash growing?

Doordash has grown by 4.0% in the last 6 months according to SimilarWeb.

How do people interact with Doordash?

Last month, Doordash received 61M visitors who spent an average of 6.5 minutes on the website and visited 4.0 different pages per session. Overall, 41% of people bounce on the first visit.

How do people find Doordash?

43.8M people (72%) visit Doordash directly. 12.9M (21%) people search for them in Google. Whereas, 693.6k (1%) discover Doordash through Facebook, Reddit, and YouTube. 589.3k (1%) visitors come from Doordash's email newsletters. Finally, 369.1k (0.6%) people come from affiliates and or paid referrals.

Who uses Doordash?

Doordash's top market is the United States and they receive 55.1M (90.7%) people.
Then the 2nd is Canada with 3.2M (5.3%).
The 3rd is is Australia with 1.9M (3.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Doordash's ads on Google?

Google Ads

DoorDash® - Official Site - 1000's of Local Restaurants

https://www.doordash.com/store/kfc-pittsburg-1129062/

To Promote A Safer Delivery Experience, All Orders Are Now Left at Your Door By Default. From Chinese to Lebanese, Tex Mex to Euro-Czech, DoorDash Delivers All the Cuisines. Gift Cards Available. Download Mobile App. Sign Up Online. Types: Breakfast, Lunch, Dinner.

DoorDash® - Official Site - Order Delivery or Pickup

https://www.doordash.com/

From Fine-Dining to Fast Food, Doordash® Delivers Your Favorite Restaurants. No Delivery Fees on Your First Order, Order from Your Favorite Restaurants Today! Pizza, Chinese and More. Order Your Favorites. Lunch Delivered. Try Something New.

DoorDash® - Official Site | Delicious at Your Door | DoorDash.com‎

https://www.doordash.com/

Order Today & Enjoy $0 Delivery Fees for the 1st Month. 100s of Local Restaurants. 100s of Top Restaurants. No Waiting in Line. Breakfast Delivered. Pizza, Chinese and More. Lunch Delivered. Less Than 1hr Delivery. Order Online. Order Your Favorites. Sear

DoorDash® - Official Site - Get Your first Delivery Free

https://www.doordash.com/

To Promote A Safer Delivery Experience, All Orders Are Now Left at Your Door By Default. From Chinese to Lebanese, Tex Mex to Euro-Czech, Doordash Delivers All the Cuisines.

DoorDash® - Official Site - Order Food Online Tonight

https://www.doordash.com/store/kfc-pittsburg-1129062/

Easily sign up and order food online or in-app from your favorite local restaurants

Keyword: food delivery

What do Doordash's customers say about them?

Review Score

1.2/5

Total Reviews

6156

Info

DoorDash
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Benjamin Gigot

Crazy They charge me 140 for sashimi

Reviewed on 2021-03-10T03:49:46

Crazy They charge me 140 for sashimi. They deliver the rice after 90m. They keep fish in the trunk:(
read more
Jeanne Capps-Reitz

housebound gets cancelled

Reviewed on 2021-03-10T03:36:58

I am housebound due to medical issues and I ordered from a nearby restaraunt. All was fine until it came to the delivery.The driver drove past us(my daughter was out there waiting) and then claimed he couldn't find us and had our order cancelled. When I called customer support they gave me a runaround and claimed they were giving me a 10 dollar credit..which I never got! Hell will freeze over before I use them again!
read more
Stettypoo

Worst customer service EVER!

Reviewed on 2021-03-10T02:19:43

I have tried to turn in my background check for weeks now. Something is wrong with the app,I’ve called 10+ times and everyone gives me a different reason. An most have either refused to transfer me to a manager or have said they’ll call me back and they don’t. I don’t even know why I’m trying anymore at this point.
read more
sheng

what a garbage app

Reviewed on 2021-03-10T01:07:10

what a garbage app. No "recently ordered" functionality, no ratings of restaurants,not even a search bar for items within each restaurant's menu. Like are you kidding? It's lacking these very very basic functionalities while being valued at 45B? joke
read more
Simple and Yummy Drinks

First and last time using door dash

Reviewed on 2021-03-09T23:22:35

I just uploaded it my first time using the app accidently set delivery address as a food restarauntaddress called the girl before she got there to give her the correct address she said she cant deliver it like that made me talk to some indian man to get the correct address then he tells me im out of delivery range then i told him how do i cancel door dash period since im out of range and he tells me im only out of range for this order no other orders this company is full of it this was my first and last time using door dash. Ill be writing this review everywhere i can
read more
Shelby Forman

After waiting an hour for my order to…

Reviewed on 2021-03-09T22:08:52

After waiting an hour for my order to be picked up no one would pick it up so I had to get arefund.
read more
mars sancho

I have NEVER gotten an order right from…

Reviewed on 2021-03-09T18:33:27

I have NEVER gotten an order right from DoorDash I keep using them because I have credits for all thewrong orders and it’s kinda annoying
read more
Anna Bondar

Customer Service is Clueless

Reviewed on 2021-03-09T18:14:27

Customer Service is Clueless! I had my account hacked by someone in Detroit, MI. I live in CA.I called customer service over 6 times and even asked to speak to a supervisor and each time they would tell me that it was resolved but then the hacker would call in and reactivate my account. They do not use any verification of identity process so anyone can call in and all they ask is if they're speaking with so and so. I have deactivated my account over 3 times now, and it has been reactivated. The hacker changed my password and email so I couldn't get in. Finally the very last time I called I deleted all forms of payment on my account so this time when the hacker reactivated my account there was nothing there for them to charge with. I am so so upset with the lack of customer service with doordash I could just cry. The hacker was able to order over 15 times with my account in 24 hours. This morning I get an email that my account was reactivated yet again... customer service does not read the notes on the account. They are literally just clueless. Stay away from this company. I really liked using it for orders but once I needed help from customer service they really let me down.
read more

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