Review (August 2025)

Disney store online is now shopdisney.com, the ultimate disney shopping destination! shop for costumes, clothes, toys, collectibles, decor, movies and more at shopdisney.

1.5B

Estimated Revenue

82.59k

Website Visitors

1.7/5

Trustpilot Score

What do we know about Disney Store?

Estimated Revenue (2020)

$1.5B

Total Employees

2300

Founded

1987

Industry

Retail

Location

Lake Buena Vista, United States

About

Disney Store: Disney Store online is now shopDisney.com, the ultimate Disney shopping destination! Shop for costumes, clothes, toys, collectibles, decor, movies and more at shopDisney.

Social Links

Alexa Ranking: 26982

What is Disney Store's Revenue?

Disney Store's estimated revenue for 2024 is $1.5B.

What does Disney Store do?

Add your own chapter to our story. At Disney Store, we design and source a premiere assortment of high-quality and unique merchandise that represents the Disney brand. From toys to costumes, and pajamas to snowglobes, Disney Store has offered a premium selection of exclusive product to guests for more than 25 years. The first store opened in Glendale, California in 1987. Since then, we have opened more than 300 Disney Stores across Europe, North America and Japan. Each year, more than 225 million people visit Disney Store, making it an important brand destination for Disney fans around the world. Each of our store locations, along with our expanded assortment at shopDisney.com, offer a magical shopping experience unique to Disney, one of the world's largest and most successful entertainment companies. But where we're going is even more exciting than where we've been. We need your creativity, energy and enthusiasm to help us get there!

What are the monthly traffic metrics for Disneystore?

6/mo Traffic Growth

42.00%

All Time Traffic Growth

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Monthly Hits

83k

Time on Site

0.4Mins

Bounce Rate

68%

How fast is Disneystore growing?

Disneystore has grown by 13.1% in the last 6 months according to SimilarWeb.

How do people interact with Disneystore?

Last month, Disneystore received 83k visitors who spent an average of 0.4 minutes on the website and visited 1.0 different pages per session. Overall, 68% of people bounce on the first visit.

How do people find Disneystore?

35k people (42%) visit Disneystore directly. 27k (33%) people search for them in Google. Whereas, 2.4k (3%) discover Disneystore through Facebook, Reddit, and YouTube. 104.3 (0%) visitors come from Disneystore's email newsletters. Finally, 44.9 (0.1%) people come from affiliates and or paid referrals.

Who uses Disneystore?

Disneystore's top market is the United States and they receive 56.9k (68.9%) people.
Then the 2nd is Brazil with 4.5k (5.4%).
The 3rd is is United Kingdom with 2.8k (3.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Disneystore's customers say about them?

Review Score

1.7/5

Total Reviews

173

Info

Disney Store
5 Star
20.0%
4 Star
10.0%
3 Star
0.0%
2 Star
5.0%
1 Star
65.0%
Read reviews that mention
B

Shame that the quality has gone down hill

Reviewed on 2021-05-14T17:22:56

Great delivery time however real shame that the quality has really gone down hill.What I paid £16 for at Disney I would have got the same if not better quality at Primark for £4
read more
Trisha

Avoid the online shop

Reviewed on 2021-05-06T16:27:38

Avoid the online shop. Purchased an item online which took almost 10 days to arrrive. Sent via Hermes.Box damaged and toy did not work. NO INFORMATION AT ALL on the website about returning a faulty item. just stuck in a FAQ loop which basically tells the customer to contact them but GIVES NO CONTACT INFORMATION. Eventually called the Liverpool store who gave me a contact number and spent 20 mins with customer services trying to return a faulty item. Nightmare. Would never buy from them again. Overpriced, snail like delivery speed, no transparency on website and nightmare customer serviec
read more
Rachel UnderCover

High prices for average items

Reviewed on 2021-04-26T21:19:46

Prices are very high for the items as it's Disney but, the items I ordered arrived earlier than they were meant to (thank god I was in).The items were good quality and comfy (I ordered clothes).
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Courtney Keene

Mask

Reviewed on 2021-04-16T16:31:38

Wouldn’t let me wear a gator and made me leave store if took my mask off
Lauren Chiminey Chim Chimcheree

Bought 2 dolls for my daughter for £24…

Reviewed on 2021-03-28T21:31:23

Bought 2 dolls for my daughter for £24 and £3.95 p and p. Attempted to pay through PayPal and they said there was a problem and to try again which I did.Still a problem so I payed by card. Later that week all all 3 payments left my bank so I have payed close to £90 for a 2 £12 dolls. Contacted Disney who fobbed me off saying that was just them requesting the money and it would stay on my statement for a few days and then disappear and to contact my bank if it hadn’t. 2 weeks later it’s still there. The money has gone as you can see the balance going down after every ‘request’. PayPal no use either. Thank god I gave up after 2 attempts.
read more
Shontay Stone

Today I got my parcel from the Disney…

Reviewed on 2021-03-21T01:34:30

Today I got my parcel from the Disney store and my god it was packed perfectly just the way I wantedit and what I wanted I got for a bargain from this company so I will definitely be using the Disney store online again thank you so much!!?
read more
Kim

Don't buy anything from the online…

Reviewed on 2021-03-04T14:28:46

Don't buy anything from the online Disney store. I have received no refund after sending something back the same day as receiving it.You can't get hold of anyone and nobody answers emails. The obvious response probably will be Covid problems but they are happy enough to take the money and send the item out to you immediately. Absolutely disgusting lot of people. Don't buy anything from these people.
read more
Buffy

Returned an item months ago and they…

Reviewed on 2021-01-28T12:57:06

Returned an item months ago and they didn’t get back to me for weeks, when they did finally email back they said they’ve processed the refund which I never received.Tried emailing them again and again but got nothing back. Won’t be shopping at Disney again.
read more

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