How can you say to a passenger as a…
Reviewed on 2021-04-23T18:02:57
How can you say to a passenger as a controller, this is Germany and we speak English? If this not unprofessional,rude and arrogant then what is it? Meybe racism..read more
Reviewed on 2021-04-12T11:24:30
When I was told that I would be issued a cash refund on the phone, for a cancelled trip; after twomonths I was issued a voucher with 10 euro less in additionread more
Reviewed on 2021-03-22T10:52:33
Always bad exprience
Die Bahn - die schlechteste Firma Deutschlands
Reviewed on 2020-08-08T17:29:00
We got thrown off the train because we had 2 bikes. The whole day is not any train driving anymore that takes bikes.And the one that had a bike compartment is not driving because the AC is not working. The ticket that we bought is also invalid now because it was only for the train that we were thrown off. No refund either. What a s*it show.read more
Reviewed on 2020-06-18T03:54:20
DB have the worst train booking site that I've ever used, and I travel for work in Africa and Asia.
Always cancels trains without any…
Reviewed on 2020-05-27T13:19:37
Always cancels trains without any notice.
I could not make my travel with my…
Reviewed on 2020-05-03T12:11:03
I could not make my travel with my family due to Covid 19 flight restrictions from Turkey to Germany.DB does not care about this fact as my ticket is not flexible and does not offer any refund. It is imposible to talk to someone since there is no contact number. DB is the worst railway I have ever seen.
My order numbers are KDQ6EV and TKAEOWread more
DB not reliable and Italian rail is far superior to DB
Reviewed on 2020-04-25T20:06:16
Because of COVID-19 I wasn't able to travel to Italy, so cancelled my tickets with DB. Initially,DB offered the option of reimbursement or vouchers, but I requested the former. About six weeks later I just received a letter from them with vouchers, so what was the point of offering reimbursement when they never intended to do so in the first place? Just another awful service here in this country that cannot be trusted. I thought that moving from Britain to here would mean better rail service, but this didn't turn out to be the case, or that much better. I should note as well that Italian rail far superior to DB with great fares and service is very reliable. Rail travel expensive here as well and not reliable, so assume it has gotten worse, or it's another one of those false reputations of so-called German efficiency and reliability.read more
