Review (August 2025)
Stippel je route met bus of tram uit, koop je vervoerbewijs of lees meer over ons aanbod.
805k
Estimated Revenue
1.61M
Website Visitors
1.4/5
Trustpilot Score
What do we know about De Lijn?
What is De Lijn's Revenue?
De Lijn's estimated revenue for 2024 is $805k.
What does De Lijn do?
De Lijn brengt dagelijks honderdduizenden reizigers naar hun bestemming. Jongeren die naar school gaan, een werkende mama of papa, iemands beste vriend of grappige buurvrouw. Allemaal rekenen ze op De Lijn om zich vlot, veilig, comfortabel en milieuvriendelijk te verplaatsen. We zijn een bedrijf dat de samenleving geen dag kan missen. De Lijn wil tussen de mensen staan. Maar tussen de mensen staan kan alleen dankzij een sterk kwalitatief aanbod. Reizigers kunnen dan ook rekenen op de volledige inzet van alle medewerkers van het bedrijf. Die gedreven aanpak maakt van De Lijn een slimme reisgezel, die inspeelt op de behoeften van haar klanten en duidelijk met hen communiceert. De Lijn wil immers dé vervoersoptie in Vlaanderen zijn. Wie met het openbaar vervoer reist, heeft daar alleen maar voordeel bij. Stress achter het stuur, parkeerproblemen, hoge brandstofkosten, … klanten van De Lijn hebben er geen last van. Je in groep verplaatsen heeft zo zijn voordelen. De Lijn is een afspiegeling van de kleurrijke Vlaamse samenleving. We werken samen met respect voor elkaars eigenheid en opvattingen. Kwaliteiten van mensen vinden wij belangrijker dan leeftijd, geslacht, etnische afkomst en nationaliteit. Wil jij meebouwen aan de toekomst van het openbaar vervoer en ben je geïnteresseerd in een job bij De Lijn? Wij bieden je een aangename werkomgeving met fijne collega's, een heleboel uitdagingen, een uitgebreid pakket van loopbaanmogelijkheden en nog veel meer!
What are the monthly traffic metrics for Delijn?
6/mo Traffic Growth
7.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
4.5Mins
Pages per Visit
3.0
Bounce Rate
33%
How fast is Delijn growing?
Delijn has grown by -20.8% in the last 6 months according to SimilarWeb.
How do people interact with Delijn?
Last month, Delijn received 2M visitors who spent an average of 4.5 minutes on the website and visited 3.0 different pages per session. Overall, 33% of people bounce on the first visit.
How do people find Delijn?
703.5k people (44%) visit Delijn directly. 811.2k (50%) people search for them in Google. Whereas, 20k (1%) discover Delijn through Facebook, Reddit, and YouTube. 12.6k (1%) visitors come from Delijn's email newsletters. Finally, 3.1k (0.2%) people come from affiliates and or paid referrals.
Who uses Delijn?
Delijn's top market is the Belgium and they receive 1.6M (96.3%) people.Then the 2nd is Netherlands with 19.2k (1.2%).The 3rd is is Luxembourg with 7.1k (0.4%).
Traffic Growth (last 6 months)
What do Delijn's customers say about them?
Review Score
1.4/5
Total Reviews
45
Info
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Read reviews that mention
Maleo
Worst bus line in Brussels.
Reviewed on 2021-05-27T13:42:14
I took the de lijn bus number 116 yesterday and had the worst bus experience ever.The first thing I want to notice is that if you don't have a phone with 4G, there is no way to find the itinerary of the buses (The bus stop's list is not displayed anywhere, not at the bus stops themselves, neither in the bus). The bus stops are not even announced in the bus, so if you don't know exactly where you are going and what the place looks like, you can easily miss your bus stop. I feel like it's not inclusive of visually impaired people too.
The worst thing about yesterday was that, because I was not sure that the bus was going to where I wanted to go, I nicely asked the bus driver (in French and then in English). He seemed very annoyed that I talked to him and told me something in Dutch (that I did not get) and opened the bus door. From his tone and because he opened the door, I assumed that he told me that the bus don't stop where I wanted to go, so I got out. I then found out from another person at the bus stop that I was in fact in the right bus and that I had to wait half an hour to have the following one. The service is awful. It's not my first time using the de lijn buses and the drivers are always very unfriendly.
As a side note, I am specifically talking about the buses that are in the direct periphery of Brussels. I went in Antwerp and the service is much better there.
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Zonichuu
The worst bus line
Reviewed on 2021-05-25T05:51:37
The worst bus line. Our bus didn’t even show up and the app says it was already there and now we’re gonna be late.AGAIN. Thanks bus 355 ❤️❤️ I absolutely hate you. Worst service.
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AIDAN SCALLY
One is smallest I can give if I could I…
Reviewed on 2021-05-21T13:40:06
One is smallest I can give if I could I would give minus, the people who work for them think its their private work club and have no motivation to serve the people of Gent who pay there wages,i never had an apology for late or no show trams or buses, I have had tram drivers pass me by for no reason. In my opinion everyone should be fired and made to start again from the bottom.
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Nisrina Abbaz
Literally the worse experience ever
Reviewed on 2021-05-12T11:24:34
Literally the worse experience ever, i waited 20 minutes for the bus cus it was late,i was in a street where only one bus passes by, and i saw the bus coming, i was in front of the station and he didnt even stop he just left. i had to wait for an hour and a half for the other one to come, just cus the drivers are insane. I literally just had the worst experiences with those busses
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G Twelve Characters
Bus came 10 minutes early
Reviewed on 2021-05-03T12:07:28
Bus came 10 minutes early, so I missed it. The next one was scheduled two hours later.Customer service is rude and unhelpful. Such a shame that I'm paying taxes for a service that's run by incompetent people. Delays are understandable, but there's no reason why a bus should be too early.
De Lijn should take MIVB as an example.
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Defne Axhar
The worst experience
Reviewed on 2020-12-16T17:48:29
The worst experience, and it's not even the first one, this one ,the driver was so disrespectful against my mother,the bus came earlier than expected (first time) and I was just writing my ticket, the driver started cursing in Dutch like it was the worst thing in the world. I just brush it off but he started to talk louder and louder. The audacity some people have. He was early, I wasn't late on my ticket. Disrespectful, they have no respect for older people or anyone who isn't their own.
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Zaneta Berkyova
It is just not good.Bus is or late,or…
Reviewed on 2020-09-11T11:16:08
It is just not good.Bus is or late,or to early and you miss it.Drivers are nice,but De Lijn CONTROLEis just terrible.I had my ticket checked 4times by the same guy,because he didn't like me I guess.I never traveled without valid ticket but somehow they just don't like me.De Lijn is the reason why I got a bike.I use to wait up to hour for my 180,181,182 or 183 bus.I use to leave the house at 7:50 to be at school on time and I was late like 90% of the time.Now I go 8:25 with bike and I'm never late.I'm avoiding De Lijn as much as I can.
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NeliB Bel
You don't do your work properly!!!!!
Reviewed on 2020-05-19T18:35:45
You don't do your work properly! I used many buses from different companies but your work is just the worst!!!Your bus drivers never arrive on time! Never!!!! I am am not the only person that has a bad experience with your buses!!!! Do you really think that you can succeed if you do nothing to get better??? I will never use your buses again!!!!! Because of you many people have a lot of problems now!!!!!!
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