Review (April 2024)
Consumeraffairs.com: knowledge is power! consumer news, reviews, complaints, resources, safety recalls
29.3M
Estimated Revenue
2.5M
Website Visitors
2.4/5
Trustpilot Score
What do we know about ConsumerAffairs?
What is ConsumerAffairs's Revenue?
ConsumerAffairs's estimated revenue for 2023 is $29.3M.
What does ConsumerAffairs do?
ConsumerAffairs is a rapidly growing online marketplace where each month millions of consumers research purchases, connect with brands, transact, write reviews and stay up to date on important consumer news. Brands utilize our software-as-a-service platform to connect with customers, collect reviews and generate sales. ConsumerAffairs has a creative, driven and fast-paced entrepreneurial environment. We are looking for teammates that want to win, are self-motivated, high performing and who yearn to build something big.
What are the monthly traffic metrics for Consumeraffairs?
6/mo Traffic Growth
62.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
1.4Mins
Pages per Visit
1.0
Bounce Rate
75%
How fast is Consumeraffairs growing?
Consumeraffairs has grown by -7.2% in the last 6 months according to SimilarWeb.
How do people interact with Consumeraffairs?
Last month, Consumeraffairs received 3M visitors who spent an average of 1.4 minutes on the website and visited 1.0 different pages per session. Overall, 75% of people bounce on the first visit.
How do people find Consumeraffairs?
380.9k people (15%) visit Consumeraffairs directly. 2M (81%) people search for them in Google. Whereas, 15.4k (1%) discover Consumeraffairs through Facebook, Reddit, and YouTube. 12.8k (1%) visitors come from Consumeraffairs's email newsletters. Finally, 2.7k (0.1%) people come from affiliates and or paid referrals.
Who uses Consumeraffairs?
Consumeraffairs's top market is the United States and they receive 2.2M (86.0%) people.Then the 2nd is Canada with 112.7k (4.5%).The 3rd is is United Kingdom with 23.7k (0.9%).
Traffic Growth (last 6 months)
What are Consumeraffairs's ads on Google?
Google Ads
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https://my.consumeraffairs.com/mortgage-lenders/
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American Van Lines - State to State Movers
https://www.consumeraffairs.com/homeowners/american-van-lines.html
If you are Moving Out of State and Looking for Moving Companies, Call Us Today! Nationwide Moving Service · Over 900 trusted reviews · Top Rated Mover 2015-2016 Services: Long Distance Moving, Corporate Relocation, Military Relocation, Out of State Moves,
How To Invest in Gold Stocks - How To Invest in Gold
https://my.consumeraffairs.com/gold-iras/get-matched/
Experts Recommend Diversifying Your Portfolio Into Precious Metals. Invest In A Gold IRA!
Compare 2021s Top Lenders - Side By Side Comparison
https://my.consumeraffairs.com/mortgage-lenders/
We Did the Research For You. Compare the Top Refinance Lenders & Secure A Low Rate Now!
2021 Best 30-Yr Mortgage Rates | 2.107% APR - No Hidden Fees
https://my.consumeraffairs.com/mortgage-lenders/
Cut Your Monthly Payment While Mortgage Rates Are Low. Free Quotes Wont Affect Your Credit. Hurry Before Rates Go Back Up. Compare Top Mortgage Lenders & Lock In The...
Keyword: 30 years mortgage rates
What do Consumeraffairs's customers say about them?
Review Score
2.4/5
Total Reviews
10
Info
ConsumerAffairs5 Star
20.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
Roy Simonetti
Dudas Dental in Leola,Pa
Reviewed on 2021-03-19T20:59:01
Dudas Dental in Leola,Pa. Has the RUDEST P.O.S. Dentist ANYWHERE. He said, You Don't F**king talk to me employee like that." After she asked me why was I early? I replied " It's 8:15 and I have an 8:30 appointment. " So what's wrong with that ?
read more
Ahmed Adir
Poor experience
Reviewed on 2021-03-05T06:14:51
Poor experience
Mike
I submitted reviews and they only post…
Reviewed on 2021-02-10T04:00:57
I submitted reviews and they only post publicly the (non-helpful) replies of the business.ConsumerAffairs is a scam. Do NOT trust.
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Antonio Martín-Macho Sánchez d
ConsumerAffairs does not publish legit reviews
Reviewed on 2021-01-24T22:00:46
Hello. I have been trying to write a legit review about CHOICE Home Warranty in ConsumerAffairs about a water heater issue and they won't publish it.First they get publish until CHOICE responds to my reviews and then my reviews go on hold and are not public anymore. I don't have proof of this but it looks like CHOICE is compensating somehow ConsumerAffairs to publish certain type of reviews and not others. I tried to contact ConsumerAffairs for an explanation but I have no response from them.
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Steve
Pay to play...
Reviewed on 2020-12-16T16:38:58
They give positive reviews to those businesses who sign up for their services. Avoid.
Susan Bridgeman
I recently purchased a pool from Blue…
Reviewed on 2020-10-19T21:09:42
I recently purchased a pool from Blue World Pools in April 2020. It was great. Pool blue all summer and only used bleach.We all enjoyed it, especially me hardly no work. Never had to ck water. No chemicals except bleach. Gonna miss it this winter, grandkids too. Sue
read more
Rosie Okafor
A letter made a difference
Reviewed on 2020-05-25T02:33:35
I so appreciate having a LEGALSHIELD plan that it would be a difficult decision if I had to chose between having a LEGALSHIELD plan and Health insurance plan.One letter from our provider attorney save my family $12,500. I have an apartment fire and my renter’s insurance covered the damage and covered our hotel stay as well. We closed on a house while the apartment was under repair. We had previously given 30 days notice and our lease was ending. A few months after moving into our home we received a letter demanding $12,500 because the cabinets no longer matched. We had nothing to do with the repairs nor the quote. One letter from LEGALSHIELD ended the demand.
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Diana Montgomery
ConsumerAffairs -- the Fake Review Website
Reviewed on 2020-05-01T02:04:10
I post reviews all of the time except at ConsumerAffair.com. I used to but they never posted my reviews and I wondered why not?After a little research I found out why not. They have two sides to their story. On the one hand, they tell consumers that they are there for "For life’s important purchases" as if they are informing consumers about companies that they might be checking. And, yes, they do post reviews--good and bad. One would presume that they will give consumers valuable information so that they know which companies to patronize and which to stay away from but ....
There is much more to the story. It works like this. They allow the companies who pay them to "resolve" the issues that they have with the consumers who have written the reviews. They also post affiliate links. Affiliate links are links to companies to which the posters are paid to send consumers via the links. In other words, a company wants to draw people to their websites. So, they pay other companies, like ConsumerAffairs, to post links which will lead shoppers to their sites. I realized this when I tried to look for Home Depot. There was no search function. I could not search for Home Depot and many of the "accredited companies" had "learn more" links that gave information then used another link to ask for my contact information to assist the companies in question to get in touch with me. That's sales, not honest reviews.
There's more. Some of the unaccredited companies only have reviews. Other companies have "Author Reviews". That is, the contributing editor of the section, I chose "Find the Best Bathroom Remodeling Contractors", touts the features and benefits of the company in question. So, I presume they have also paid ConsumerAffairs. After all, the author reviews don't give pros and cons, only pros. I also presume that the companies that are not written about did not pay. Those are the honest reviews--yes, they do have a few. They allow you to look at ratings from 5 stars to 1 star. That's good. There is some use for ConsumerAffairs.
At the bottom left of the page is a button/link that says "Want your company to be on this guide?" So, of course, I clicked on the button. Here I was brought to the page for companies. It stated "Millions of shoppers use ConsumerAffairs.com each month to research purchases and leave reviews. Our platform provides you with a complete solution to engaging with and managing these reviews, all while getting you high-quality prospects." So, they stated that they are slanting the reviews and giving sales leads to companies. They don't currently give details on the page. They have a contact form to fill out but they did use to give details. When they did, I screenshot them. Yes, I've been here before. Previously, they stated "ConsumerAffairs for brands is your complete solution for online reputation management". If you would like to see this for yourself, use the wayback machine. Go to December 2019. They went into great detail about how they help businesses.
Also, on the homepage you can click the "How it Works" button to see that they help businesses instead of consumers. So, some of their reviews are genuine but most are paid advertisements. I don't write reviews there anymore. I write reviews here and on Sitejabber among others.
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