Review (July 2025)

Shop the official clinique website for skin care, makeup, fragrances and gifts. read reviews & get free shipping today. allergy tested. 100% fragrance free.

10k

Estimated Revenue

388.35k

Website Visitors

2/5

Trustpilot Score

What are the monthly traffic metrics for Clinique?

6/mo Traffic Growth

-3.90%

All Time Traffic Growth

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Monthly Hits

388k

Time on Site

2.8Mins

Bounce Rate

51%

How fast is Clinique growing?

Clinique has grown by 83.8% in the last 6 months according to SimilarWeb.

How do people interact with Clinique?

Last month, Clinique received 388k visitors who spent an average of 2.8 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Clinique?

92.9k people (24%) visit Clinique directly. 258.4k (67%) people search for them in Google. Whereas, 12.4k (3%) discover Clinique through Facebook, Reddit, and YouTube. 1.4k (0%) visitors come from Clinique's email newsletters. Finally, 17.9k (4.6%) people come from affiliates and or paid referrals.

Who uses Clinique?

Clinique's top market is the United Kingdom and they receive 351.9k (90.6%) people.
Then the 2nd is France with 3.5k (0.9%).
The 3rd is is United States with 3.4k (0.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Clinique's customers say about them?

Review Score

2/5

Total Reviews

119

Info

Clinique
5 Star
10.0%
4 Star
5.0%
3 Star
5.0%
2 Star
15.0%
1 Star
65.0%
Read reviews that mention
Private

False advertising on smart rewards

Reviewed on 2021-04-21T22:39:11

I cannot even begin to explain what a disastrous company Clinique online is. I have used this brand for nearly 40 years and I will not be purchasing from them ever again.They falsely advertise smart rewards as free next day delivery and have never lived up to this once. They falsely advertise a full size product at your birthday - I have contacted them numerous times by email and a very rude live chat clown and still no fulfilment of their own smart rewards promises. I have put in formal complaints in writing to never have them dealt with. Absolutely disgraceful! The only way I got any action was to take them through PayPal and the claim was instantly in my favour. I challenge their senior management to contact me on this portal and man up to their false advertising before I take them to Trading Standards. Steer clear of this thieving organisation.
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Claire

No problems with clinique

Reviewed on 2021-04-08T08:37:14

No problems with clinique. Ordered a few times now.
CustomerSue

I was a little concerned after reading…

Reviewed on 2021-04-07T17:30:06

I was a little concerned after reading previous reviews on here as had already placed my order with Clinique but had a totally different experience to many !The order was placed Bank Holiday Monday for 3 items and chose 6 free additional items as the order was over £45. Could have had free standard delivery but decided to select the named day delivery for a very reasonable additional £4.95 - all items arrived today as requested 2 days later - so very happy with service and items - Many thanks Clinique !x
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Steph

Will never buy again…

Reviewed on 2021-03-17T08:40:32

Iv been a clinique customer for more than 20 years but during the pandemic I made a big purchase ofskin care and compact foundation I have to be honest the assistant at boots atm is awful not like the lovely dark haired one that used to be there any how the foundation color and look is dreadful even though she recommended but then would not change when I could get back in to store so that's nearly £30 down the drain admittedly it was a few months after but we are in a difficult situation and it had only been tried so now I'll not buy clinique ever again.
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thomas bloomfield

Poor service

Reviewed on 2021-03-14T09:17:57

Product arrived on time albeit it took 1 week from order. Good job I left plenty of time for this don't expect a quick delivery. Product was supposed to be gift wrapped and personalised.This was not done and as it arrived so late I had no time to go out and get gift wrap. I can't comment on the actual product but my wife likes it. Service was poor and inaccurate.
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Dolly

Ive been disappointed with deliveries…

Reviewed on 2021-02-27T11:25:59

Ive been disappointed with deliveries which are always increadibly slow and have had to chase my points sample on previous occassions.My enthusiasm for Clinique is waning im afraid, Clarins is well ahead of the game.
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Helen Cooper

Aromatics Elixir disappointmentI have been buying my favourite…

Reviewed on 2021-02-21T22:42:53

I have been buying my favourite Aromatics Elixir perfume for over 20 years I was so disappointed withthe latest bottle. The formula seems weaker and the perfume does not last as long as it once did.The basenotes of sandalwood are less noticeable. Please revert back to the old aromatics! Such a shame.
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Kaishun Ypsilantis

No sample provided

Reviewed on 2021-02-18T12:05:01

I usually purchase Clinique products at department store and always receive several samples for try their new products.However, due to lockdown, I used the Clinique official website to shop their products twice and I didn’t receive the samples I ordered for their website. So I contacted them and explained the case and they just said matter of availability, that’s it! In my opinion, I think if they really care about customers they should offer alternative ways to solve the issues. Not so sure will use the website to shop again. Other company such as “Clarins” never happened in this way.
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