Review (August 2025)
Clearcare home care software is an all-encompassing web-based solution, empowering private-duty home care agencies. start growing your business today!
31M
Estimated Revenue
2.31M
Website Visitors
1.9/5
Trustpilot Score
What do we know about ClearCare?
Estimated Revenue (2020)
$31M
Total Funding
$75.6M
Total Employees
130
Founded
2010
Industry
Computer Software
Last Funding Date
Venture (Round not Specified) Apr 2017
Location
San Francisco, United States
About
ClearCare: ClearCare home care software is an all-encompassing web-based solution, empowering private-duty home care agencies. Start growing your business today!
What is ClearCare's Revenue?
ClearCare's estimated revenue for 2024 is $31M.
What does ClearCare do?
ClearCare, a WellSky® company, is the leading web-based operating platform for personal care agencies. Our secure, HITRUST CSF Certified platform powers over 4,000 agencies, including 8 of the largest 10 personal care enterprises, which in turn employ over 600,000 caregivers. In addition to powering all of the day-to-day operating functions of a personal care agency, ClearCare's Family Room and caregiver portals coordinate members of a patient or client's care team. ClearCare Home Connect APIs and business intelligence tools enable personal care enterprises to standardize and optimize their proprietary best practices and connect to health plans and providers. Learn more at ClearCareOnline.com.
What are the monthly traffic metrics for Clearcareonline?
6/mo Traffic Growth
40.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
10.4Mins
Pages per Visit
8.0
Bounce Rate
25%
How fast is Clearcareonline growing?
Clearcareonline has grown by -5.1% in the last 6 months according to SimilarWeb.
How do people interact with Clearcareonline?
Last month, Clearcareonline received 2M visitors who spent an average of 10.4 minutes on the website and visited 8.0 different pages per session. Overall, 25% of people bounce on the first visit.
How do people find Clearcareonline?
1.3M people (58%) visit Clearcareonline directly. 229.4k (10%) people search for them in Google. Whereas, 90.3k (4%) discover Clearcareonline through Facebook, Reddit, and YouTube. 625.7k (27%) visitors come from Clearcareonline's email newsletters. Finally, 14.5k (0.6%) people come from affiliates and or paid referrals.
Who uses Clearcareonline?
Clearcareonline's top market is the United States and they receive 2.3M (99.4%) people.Then the 2nd is Canada with 12.1k (0.5%).The 3rd is is Slovakia with 736.2 (0.0%).
Traffic Growth (last 6 months)
What do Clearcareonline's customers say about them?
Review Score
1.9/5
Total Reviews
65
Info
ClearCare Online5 Star
30.0%
4 Star
0.0%
3 Star
5.0%
2 Star
25.0%
1 Star
40.0%
Read reviews that mention
Suzanne Cesari
Support is mostly useless
Reviewed on 2021-04-08T11:07:49
I have been using this system now several years. I have MANY tickets never resolved and feel very neglected when I have a basic problem that cannot get resolved.They are too huge to resolve everyday issues. I have one request for 3 years of adding something to a dropdown menu..I get blown off everytime. I get a server issue when trying a refund. This is something the system is supposed to be able to do for me. NOPE I am not a priority.
read more
Dawn Giles
ClearCare impacting efficiency with reducing functionality
Reviewed on 2021-01-26T19:09:42
ClearCare, as a company, recently made changes and reduced the "My Task" functionality.This prevents users from independently viewing and managing their delegated tasks. The company reduced the ability to work independently and efficiently. We now have to review "every task for all employees (pages) to "find" individual tasks because they state that every employee needs to see ALL TASKS. A vendor is driving business process. This is poor business practice. They sent a reply stating (summarized) that it was for our own good to not have this functionality. The deletion of this functionality makes this product inferior and not as useful. It impacts employees and lessens their ability to manage their own work. I've never seen a vendor tell business owners that they are taking away functionality to make their business MORE SAFE. The application is a tool to be used by businesses not to drive business process.
read more
Ray Hering Griggs
ClearCare online billing format is all…
Reviewed on 2020-07-25T21:18:12
ClearCare online billing format is all messed up and no one is fixing it or returning our pleas for help.This is a poor product with even poorer customer support.
read more
Michelle Melendez
I recently started using this system
Reviewed on 2020-06-09T20:14:37
I recently started using this system. This system is only good for corporate offices and payroll billing.Not useful to the staffers who has to work this system for clients and staff. They don't ask opinions from us, or how to get the best use of the system. No room for options or requests. The trainers were useless, gave us half hour to train online. I asked questions couldn't answer me, so they just moved on. The client assessment window is over crowed could of made it simpler, tags given three options for same choice. Ask me I will show you! No tags pertaining to what we actually need. Can not add or make changes, I requested on the cna calendar to put their total hours showing us if we can book now or not. I was told to go to weekly live view read the 3 little bity columns which are not accurate proved it couple times. Sent email, they never responded. Like I said just for corporate use only.
read more
Kirk Sutton
We have used Clearcare for 2 businesses…
Reviewed on 2020-02-24T21:24:31
We have used Clearcare for 2 businesses now, over 6 years and love the functionality and most of all,the level of customer service. I personally have never found a better customer support team in any industry. When we call for assistance, no matter what rep is assigned to the call, they are always experts and find a solution quickly. I cant say enough about their phone support. Always friendly and fast to the solution. We do not use a lot of the reports, but the rest of the basic functions work well for our small $800k agency. I would highly recommend them.
read more
Nate Cohn
Dishonest and untrustworthy
Reviewed on 2020-01-30T19:24:40
Dishonest and untrustworthy
Signed a contract with them based on their assurances that they can produce certain reports.After on-boarding with the software it became evident that they were unable to produce the reports. Asked to be let out of the contract, since it was signed under false pretenses, but they refused. After speaking with an executive, was informed that they would release us from the contract. However they continue to bill us each month (it's been 3 months). Calls to the company and executive go unanswered.
To summarize: If you're seeking a trusted partner for your agency, go elsewhere.
read more
Ris
this app is terrible
Reviewed on 2020-01-05T12:26:18
this app is terrible, can’t clock out on sunday mornings if the shift was saturday overnight,can’t check your work history to verify previous hours and customer care is hopeless.
read more
Eric Mayer
Relatively intuitive platform for…
Reviewed on 2019-11-19T21:59:22
Relatively intuitive platform for caregiver management. Can be difficult to use or slow at times
You May Also Find These Company Reviews Interesting
Violetgrey
A highly curated selection of luxury beauty products including makeup, skin care, hair care and nails that have been deemed unanimously essential by...... More
Category
Lifestyle
Fashionnova
Fashion nova is the top online fashion store for women. shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. cheap & affordable fashion online.... More
Category
Lifestyle