Citibank: See Their Revenue, Competitors, Traffic, and Reviews (March 2024)

Review (March 2024)

Citibank philippines offers a wide range of financial services and products such as ? credit cards for every kind of lifestyle ? personal banking for deposits & opening of bank accounts ? loans for quick cash ? investment and insurance services ? mobile banking for your convenience. start a citi relationship today.

10k

Estimated Revenue

1.26M

Website Visitors

2.4/5

Trustpilot Score

What are the monthly traffic metrics for Citibank?

6/mo Traffic Growth

-30.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

3.1Mins

Bounce Rate

59%

How fast is Citibank growing?

Citibank has grown by 42.4% in the last 6 months according to SimilarWeb.

How do people interact with Citibank?

Last month, Citibank received 1M visitors who spent an average of 3.1 minutes on the website and visited 3.0 different pages per session. Overall, 59% of people bounce on the first visit.

How do people find Citibank?

516.1k people (41%) visit Citibank directly. 347.1k (28%) people search for them in Google. Whereas, 115.8k (9%) discover Citibank through Facebook, Reddit, and YouTube. 41.1k (3%) visitors come from Citibank's email newsletters. Finally, 230.8k (18.3%) people come from affiliates and or paid referrals.

Who uses Citibank?

Citibank's top market is the Philippines and they receive 1.1M (90.9%) people.
Then the 2nd is United States with 48.7k (3.9%).
The 3rd is is India with 16.2k (1.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Citibank's customers say about them?

Review Score

2.4/5

Total Reviews

6 Info

Citibank Philippines

5 Star

0.0%

4 Star

0.0%

3 Star

16.7%

2 Star

0.0%

1 Star

83.3%

Read reviews that mention

Sixto Carlos

I have been a customer for over a…decade

Reviewed on 2021-03-09T01:59:50

I have been a customer for over a decade. It is very difficult to contact ANYONE. Via landline,

Justin Blee

Worst customer service

Reviewed on 2020-11-28T04:35:59

I've been trying to contact them for months about the issues on credit card and they are not responsive.

ihatecitibank

WORST CUSTOMER SERVICE

Reviewed on 2020-10-01T15:42:08

ALL AGENTS IS NOT HELPFUL

Mogi98

Easy to dispute fraudulent online purchases but UNFAIR in out of the country surcharges

Reviewed on 2020-03-20T12:03:55

Easy to dispute fraudulent online purchases via landline. Good online security. Although when you make out of the country purchases,

Michelle

This bank has the worst customer…

Reviewed on 2019-03-20T16:41:44

This bank has the worst customer service. For just one month deliquency they will treat you like a crap.I wont recommend this bank they are the worst people to deal with.

Andrew

Falling behind on customer service

Reviewed on 2018-04-25T12:11:43

Once the gold standard in customer service, these guys are now substandard - answering the phone appears to be a huge effort.

Goat

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Review (March 2024)

6/mo Traffic Growth

-30.60%

All Time Traffic Growth

Monthly Hits

1M

Time on Site

3.1Mins

Pages per Visit

3.0

Bounce Rate

59%

How fast is Citibank growing?

Citibank has grown by 42.4% in the last 6 months according to SimilarWeb.

How do people interact with Citibank?

Last month, Citibank received 1M visitors who spent an average of 3.1 minutes on the website and visited 3.0 different pages per session. Overall, 59% of people bounce on the first visit.

How do people find Citibank?

Who uses Citibank?

Citibank's top market is the Philippines and they receive 1.1M (90.9%) people.Then the 2nd is United States with 48.7k (3.9%).The 3rd is is India with 16.2k (1.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

Review Score

2.4/5

Total Reviews

6

Info

Read reviews that mention

I have been a customer for over a…decade

Worst customer service

WORST CUSTOMER SERVICE

Easy to dispute fraudulent online purchases but UNFAIR in out of the country surcharges

This bank has the worst customer…

Falling behind on customer service

Citibank's top market is the Philippines and they receive 1.1M (90.9%) people.
Then the 2nd is United States with 48.7k (3.9%).
The 3rd is is India with 16.2k (1.3%).