Review (August 2025)

Our catering software powers kitchens and streamlines customer ordering for managed hospitality providers and foodservice operators.

14.59M

Estimated Revenue

183.48k

Website Visitors

4.1/5

Trustpilot Score

What do we know about CaterTrax?

Estimated Revenue (2020)

$14.59M

Total Employees

82

Founded

2004

Industry

Computer Software

Location

Rochester, United States

About

CaterTrax: Our catering software powers kitchens and streamlines customer ordering for managed hospitality providers and foodservice operators.

Social Links

Alexa Ranking: 243058

What is CaterTrax's Revenue?

CaterTrax's estimated revenue for 2024 is $14.59M.

What does CaterTrax do?

CaterTrax is the industry-leading catering software provider, serving the largest managed hospitality companies across North America. Our mission, and ongoing commitment to our clients, is to be the company that best understands the everyday demands of our industry. We leverage our learned best practices to implement scalable solutions which enable our partners to elevate their unique brand of hospitality. With a broad range of web-based solutions and managed service offerings, CaterTrax powers thousands of foodservice operations in the non-commercial foodservice industry, streamlining and improving the way operators manage their business.

What are the monthly traffic metrics for Catertrax?

6/mo Traffic Growth

-1.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

183k

Time on Site

2.7Mins

Bounce Rate

40%

How fast is Catertrax growing?

Catertrax has grown by 49.7% in the last 6 months according to SimilarWeb.

How do people interact with Catertrax?

Last month, Catertrax received 183k visitors who spent an average of 2.7 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Catertrax?

104.2k people (57%) visit Catertrax directly. 31.5k (17%) people search for them in Google. Whereas, 1k (1%) discover Catertrax through Facebook, Reddit, and YouTube. 2.4k (1%) visitors come from Catertrax's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Catertrax?

Catertrax's top market is the United States and they receive 174.7k (95.2%) people.
Then the 2nd is Canada with 6.8k (3.7%).
The 3rd is is Russian Federation with 365.9 (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Catertrax's ads on Google?

Google Ads

CaterTrax - Catering Management Software - catertrax.com‎

https://catertrax.com/

Learn What Our Web-Based Software Can Do For Your Foodservice Operation.

CaterTrax - Catering Management Software‎

https://catertrax.com/what-we-do/products/catering-solution/

Take the Chaos Out of Your Managed Hospitality Operation with the TRAX Platform. Save Time · Built by Caterers · Customize Reports · Reduce Costs

CaterTrax - Catering Management Software - catertrax.com‎

http://catertrax.com/

Learn What Our Web-Based Software Can Do For Your Foodservice Operation.

Software Built By Caterers - For Caterers - catertrax.com‎

https://catertrax.com/what-we-do/products/catering-solution/

Learn What Our Web-Based Catering Software Can Do for Your Business. Customize Reports · Save Time · Reduce Costs

Software Built By Caterers - For Caterers - catertrax.com‎

https://catertrax.com/what-we-do/products/catering-solution/

Learn What Our Web-Based Catering Software Can Do for Your Business.

What do Catertrax's customers say about them?

Review Score

4.1/5

Total Reviews

18

Info

CaterTrax
5 Star
55.6%
4 Star
33.3%
3 Star
5.6%
2 Star
0.0%
1 Star
5.6%
Read reviews that mention
Erika Barrow

Catertrax is user friendly for myself …

Reviewed on 2017-11-02T11:02:02

Catertrax is user friendly for myself and my clients. I do wish that I could directly speak with someonewhen I have a problem instead of submitting a help ticket but if this is my only complaint life is good!
read more
Sam Williams

What a great tool for my industry for …

Reviewed on 2017-11-02T08:27:13

What a great tool for my industry for tracking and projecting.
jessica

Catertrax is a great way to organize …

Reviewed on 2017-11-01T21:19:33

Catertrax is a great way to organize BEO's and keep in communication between the FOH and BOH.
Nancy

It is a great program

Reviewed on 2017-10-12T15:26:24

It is a great program. I just wish you could pull up reports for specific clients was a littleeasier.
read more
Al

The first year and a half experience....

Reviewed on 2017-10-12T13:10:46

Our company has been using CaterTrax for a year and a half now. Most of our customers like the system,but there are also a handful that don't find it user friendly and I enter their event information for them. When adjustments need to be made to CaterTrax that are beyond what I am able to do, I generally have had a good experience with turn around time. This summer, though, I had several required adjustments and I put them on a Excel sheet. I was disappointed that I had to request 3 different times to get everything completed on this list. Overall, I have had a good transition to the on-line catering program.
read more
Robert

I don't like that I can't add my own …

Reviewed on 2017-10-11T20:37:21

I don't like that I can't add my own menu items as needed; also adding items to a costumer order is way more cumbersome now.The new menu edit tool is pretty poor, cannot filter items properly ad the only thing you can edit is to turn it off or on. I liked the system way better 2 "upgrades" ago.
read more
susanne

Upside is the feature that allows …

Reviewed on 2017-10-11T20:18:55

Upside is the feature that allows clients to build and review their events from the start and finish on line!It also allows me, as the catering manager to help build and modify as needed for a successful event.
read more
nancy

I have had some very good interactions …

Reviewed on 2017-10-11T19:49:06

I have had some very good interactions with CaterTrax support. They've been patient helpful when askedto make changes and patient when i've changed my mind or miscommunicated information.
read more

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