Review (August 2025)
Shop the latest designer fashion for men and women.
120M
Estimated Revenue
1.02M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Browns Fashion?
What is Browns Fashion's Revenue?
Browns Fashion's estimated revenue for 2024 is $120M.
What does Browns Fashion do?
Browns is one of the world's most iconic fashion retailers, famous for discovering designers from Alexander McQueen and John Galliano to Christopher Kane and Simone Rocha. Founded in 1970 and committed to providing the best edit of global design talent, this search for creativity, innovation and originality defines the Browns spirit. In May 2015, Browns was bought by Farfetch enabling Browns to retain its strong DNA, but leverage Farfetch's resources and world-class, global technology platform. Browns now enters into a new era with the objective of re-establishing Browns and Brownsfashion.com as the coolest boutique brand in the world. Join us on this incredibly exciting journey as we take steps to redefine luxury boutique shopping. From our stunning open plan head office in the heart of East London, where we offer free fruit, free breakfasts, wine time Friday, to our beautiful boutiques located in iconic South Molton Street and super cool Shoreditch, Browns offers you an opportunity to work with inspirational and innovative teams, defining the future of luxury.
What are the monthly traffic metrics for Brownsfashion?
6/mo Traffic Growth
-12.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
1.6Mins
Pages per Visit
2.0
Bounce Rate
63%
How fast is Brownsfashion growing?
Brownsfashion has grown by -3.2% in the last 6 months according to SimilarWeb.
How do people interact with Brownsfashion?
Last month, Brownsfashion received 1M visitors who spent an average of 1.6 minutes on the website and visited 2.0 different pages per session. Overall, 63% of people bounce on the first visit.
How do people find Brownsfashion?
318.1k people (31%) visit Brownsfashion directly. 578.1k (57%) people search for them in Google. Whereas, 16.2k (2%) discover Brownsfashion through Facebook, Reddit, and YouTube. 6.6k (1%) visitors come from Brownsfashion's email newsletters. Finally, 28.8k (2.8%) people come from affiliates and or paid referrals.
Who uses Brownsfashion?
Brownsfashion's top market is the United Kingdom and they receive 316.3k (31.0%) people.Then the 2nd is United States with 266k (26.1%).The 3rd is is Australia with 44.1k (4.3%).
Traffic Growth (last 6 months)
What are Brownsfashion's ads on Google?
Google Ads
Extra 20% off Sale Items - Browns Fashion - brownsfashion.com
https://www.brownsfashion.com/
Get it before it’s gone. Enter code givememore at checkout. Luxury Designers · Free Returns from the USA Styles: Chic, Trendy, Smart, Casual, Sporty
Ksubi at Browns - Up to 60% Off - Sale On Now
https://www.brownsfashion.com/shopping/man/ksubi
London's Premier Fashion Boutique. Limited Time Sale On Now. Up to 60% Off Free Returns from the USA · Luxury Designers
Golden Goose Collection - Sale Now On - Up To 40% Off
https://www.brownsfashion.com/shopping/woman/golden-goose-deluxe-brand
Pick From a Range of Products by World Famous Designers. Shop Now!
Shop Alaïa - SS17 Available at Browns.
https://www.brownsfashion.com/shopping/woman/alaia
Shop Designer Fashion From London's Premier Fashion Boutique! New Arrivals Every Day · Luxury Designers · London Same Day Delivery · Free Returns
Keyword: alaia
Dries Van Noten Collection - Available at Browns Fashion™
https://www.brownsfashion.com/shopping/woman/dries-van-noten
Shop Designer Fashion From London's Premier Fashion Boutique! Luxury Designers · New Arrivals Every Day · Free Returns from The USA · Sale Now On
What do Brownsfashion's customers say about them?
Review Score
2.1/5
Total Reviews
73
Info
Browns Fashion5 Star
10.0%
4 Star
10.0%
3 Star
0.0%
2 Star
10.0%
1 Star
70.0%
Read reviews that mention
Aleksandra
Nothing else to write but excellent
Reviewed on 2021-05-17T09:03:44
I have nothing else to write but excellent, regarding my experience with Browns Fashion.Web site was easy to navigate, information (including pictures) was detailed and clear. Size guide (since it was sneakers), precise. Order placed without a hitch; processed and delivered in a few days. Fortunately, there was no need for return, though, I must admit, was scared due to all the reviews read in the meantime. And last but not least, the price of item was decent. Thanks Browns Fashion!
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seehawkeye
I had good experiences in the past but…
Reviewed on 2021-05-08T07:27:08
I had good experiences in the past but I recently ordered a ring with diamonds from them.It took a long time to get it due to their using DHL for shipping and DHL is backed up. I had to make the calls to DHL to get the package moving though I reached out to Browns for help. When my ring finally arrived, I opened it up to find the same ring with no diamonds. It was clear from the documentation that Farfetch knowingly shipped the wrong ring because the order and the shipping paperwork were different. Now they are forcing me to return it via DHL and it will take at least a month before I receive a refund. What a total waste of my time. Very annoyed.
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Mrs Oconnor
Very disappointed ordered a shirt from…
Reviewed on 2021-05-03T09:23:58
Very disappointed ordered a shirt from Casablanca and 2 weeks later the order has still not been processed.Absolutely shocking service from a luxury store . Do not buy online as they also have a very long process to issue your refund. Highly unprofessional service. Monique is very very unhelpful and even pretends she cannot hear you and then ends the call.
Ref: UWDTAL
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Nathalie
Very Disappointed
Reviewed on 2021-04-22T14:11:09
I have ordered a BLACK GG Marmont Leather Belt sized 90 and I receive another belt,not black and on the receipt is a third belt that is not the one that I ordered and not the one that I received. I know that this is not your fault but is not mine as well. When I bought the belt the price was £330 and now is £355. The costumer service said that Browns cannot exchange only new do a new order. So you send the wrong item and I pay for it? I’m not talking about an order of £20 pounds, I’m talking about £300 pounds. Browns should be more careful as it represents part of the costumer experience. To be honest all of this was very frustrating as Browns is supposed to be a very exclusive and organized company. I will never order from them again.
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Rizwan Murtaza
Absolute joke of a company
Reviewed on 2021-04-16T12:41:58
Absolute joke of a company with poor customer service. Placed an order 2 weeks ago,item was in stock and i was looking forward to a quick delivery (£5).
One week gone, “we dont know what’s happened”.
Now two weeks have gone, I chase again, no reply or apology, just an OOS email.
Now i have to wait 2 weeks for a refund
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M.Moyse
Holli Rogers - as CEO, read these awful reviews
Reviewed on 2021-04-12T22:34:49
I remember Browns as one of the first high class designer stores from the 80s. How things have fallen apart.Browns are owned by Farfetch, and use the platform to sell, but refuse to acknowledge the sales relationship when orders go wrong. Advertising a limited anniversary model of sneakers then delivering a different standard model is just plain wrong (the photo edition did not match the edition delivered). And the shoe size charts are incorrect. But you will see here that Browns do not even bother replying to customer comments on this site. Its all well and good getting a nice bit of PR in the FT Weekend Magazine - but what is the point with awful customer service.
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Jane
Never process refunds from Farfetch..
Reviewed on 2021-03-26T12:02:42
Never process refunds from Farfetch... Be careful when buying something.
broony77
DON’T DO IT! HORRENDOUS!
Reviewed on 2021-02-24T13:54:43
I have posted the same review on the FarFetch page but as they insist that browns is a mere ‘partner’that they have to discuss everything with and not in fact the same company (as displayed on their website) I realise I needed to post in both.
I ordered an expensive Saint Laurent bag which arrived a few days later. I was horrified to hear the bag loose rattling around in the brown delivery box. Not even a piece of bubble wrap.
When I opened the box there were only two FILTHY dust bags for protection. The Saint Laurent dust bag was covered in fluff, some sort of dried liquid that had bleached the material and what I think is dog hair. I was even more disappointed when I opened the dust bag and discover the bag has none of the usual protective tissue etc that you get with a new YSL bag, no care cards, wear on the closure and worst of all a hole in the piping. This was clearly a used customer return trying to be passed off as new.
I sent a tweet to their customer service with photos and a bot asked me for more details...then never replied.
I then phoned customer services and was asked to send photos which I did.
I couldn’t believe the response, not even an apology. A short email asking IF I’d like to return. Who in their right mind would keep a £1500+ faulty bag without being offered a significant discount. They said they could return to their ‘partner’ which is browns...THEY ARE THE SAME COMPANY!
The whole experience shopping with them has been horrible and now I am worried after reading the terrible return reviews that this will be an issue too. A courier collects but you get no proof they have the bag? Bizarre. The customer service person suggested I get the courier to sign the invoice I have when it is collected...mid global pandemic...hope they have their own pen!
DON’T DO IT! There are much better retailers out there that actually want your custom.
I don’t even want a woeful generic response. They are THE WORST company I have ever had to deal with and won’t make the same mistake again.
read more
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