Review (August 2025)
With 3000+ brands, bluefly is the online shopping destination for the style obsessed, shop designer styles from prada, gucci, dior, valentino up to 70% off
10k
Estimated Revenue
541.55k
Website Visitors
3.1/5
Trustpilot Score
What are the monthly traffic metrics for Bluefly?
6/mo Traffic Growth
-33.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
542k
Time on Site
1.8Mins
Pages per Visit
6.0
Bounce Rate
52%
How fast is Bluefly growing?
Bluefly has grown by -21.4% in the last 6 months according to SimilarWeb.
How do people interact with Bluefly?
Last month, Bluefly received 542k visitors who spent an average of 1.8 minutes on the website and visited 6.0 different pages per session. Overall, 52% of people bounce on the first visit.
How do people find Bluefly?
236.7k people (44%) visit Bluefly directly. 268.5k (50%) people search for them in Google. Whereas, 11.8k (2%) discover Bluefly through Facebook, Reddit, and YouTube. 13.5k (2%) visitors come from Bluefly's email newsletters. Finally, 1.4k (0.3%) people come from affiliates and or paid referrals.
Who uses Bluefly?
Bluefly's top market is the United States and they receive 483.9k (89.4%) people.Then the 2nd is Canada with 6.1k (1.1%).The 3rd is is Australia with 4.4k (0.8%).
Traffic Growth (last 6 months)
What do Bluefly's customers say about them?
Review Score
3.1/5
Total Reviews
585
Info
Bluefly5 Star
40.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
55.0%
Read reviews that mention
Septemberlady S
Not worth your time or money
Reviewed on 2021-05-16T00:28:10
I ordered from here recently and they sent me a used dirty product. I wanted to go on this long tangent but I would merely like to say when a company doesn't care about their products or customers.Don't spend your money with them. Don't let the sales and better prices fool you. Their's no telling where these products are coming from. It's some really good companies that are no more after the pandemic. Then theirs companies like this one. That makes you wonder how they survived. Just spend your money elsewhere. (Save it before you give it to them)
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Ari V
Worst F.
Reviewed on 2021-01-17T20:18:42
Worst F.. costumer service and very rude and inappropriate!! I never been so mad until I spoke to someone so disrespectful that made me lost my respect as well.I will never buy from this people again and I hope they go bankrupt soon!!! I open a dispute the bank I can't deal with this people anymore
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Greg
Horrible Company
Reviewed on 2020-12-01T12:32:24
Ordered the wrong sized item and caught it immediately after paying. Scoured the site for directions on how to cancel order,after all it had been less than 1 minute. Their policy is no cancellations, seriously! No phone number googled it but the number listed online is incorrect. Emailed customer service asking if they would cancel the order, it had been less than 10 minutes at this time. They responded quickly saying, no. They apologized for inconvenience. Called my credit card company, explained what happened and companies policy was for me to wait to receive the item then return it for a $10 fee. My credit company laughed and said they would handle it for me for free and I would get 100% of my money back. BE WARNED DON’T CONDUCT BUSINESS WITH ANY COMPANY THAT WON’T ALLOW YOU TO CANCEL AN ORDER OR RETURN SOMETHING WITHOUT A FEE, OR PUT OUT THEIR PHONE NUMBER FOR YOU TO CALL. THEY’RE SCAM ARTISTS THAT SHOULD BE SHUTDOWN!
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Frances Breen
Three weeks to get my merchandise (that…
Reviewed on 2020-11-29T18:15:59
Three weeks to get my merchandise (that is the projected delivery date — I am still waiting for delivery),shipped from Kentucky to California! It’s Fed Ex, so what the heck happened? It was sent from Indiana to California, then — for reasons unknown to me — to Kentucky, then Indiana, then back to California. And no one from Bluefly contacted me about he issue. Terrible company. Zero customer service.
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Gigi
Love love love this shop so much
Reviewed on 2020-10-23T14:10:32
Love love love this shop so much. 5?Service Dominic who i communicated with regarding shipping address and he was so helpful.Delivery is Fedex. Merchandise is no doubt all 1000% authentic. I checked it out at the designer boutique on 2 occasions. Did my research and have been in love with Bluefly since last May 2020
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Nicole
I rarely write reviews however after my…
Reviewed on 2020-10-09T17:22:04
I rarely write reviews however after my first order with Bluefly and the numerous negative reviews I felt obligated to share my experience to help other shoppers.As many, being my first time shopping on this site I went to read the reviews, it is legit or a scam? I so wanted the Stuart Weitzman boots but was terrified to give them $500 after the horrible reviews. I had to have them so I took the chance. I did pay the extra $14.95 for expedited shipping so I could get them and find out if all was okay as soon as possible. I had my new boots in 3 days and they are AMAZING! In the original box with duster cover and perfect condition. I will absolutely order from Bluefly again. I however cannot speak to their return policy or customer service as that is where many of the negative reviews were focused on. For shopping though I was highly pleased!! Thanks Bluefly for the great boots!
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성민기
Terrible customer service ever
Reviewed on 2020-09-02T01:23:11
Terrible customer service ever
They are already ready to fight with you if you have any problem about your order
I talked with their customer service
Her name is 'Dominic'I didn't get my package and the tracking number doesn't work also
So asked some questions
She said that is my computer problem and she doesn't care
Also when I finally got the product
That had a damage
But as other people's reviews
I already knew that they will not do anything good for customer service, so I decided to keep the product and never order from them again
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Soo Jin Kang
Let's see if they solve my issue
Reviewed on 2020-08-18T18:10:07
I wish I can give 0 star. This company must be about to be bankrupted, they were having a big sale soI bought a pair of shoes that was a final sale (but later I realized the sale on this website wasnt even that great, cause i found it cheaper on another site). Shipping was fast I received it within 5 days, but the shoes weren't new, those were totally used as a display at some store (had scratch marks, and leather was all creased). So I emailed its customer service several times, and no one answered me until now (it has been over 7 days). There is no phone number to call.
- update: After writing this review, the representative responded back to me inquiring photos of shoes conditions. I will keep you updated.
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