Review (August 2025)

Blablacar met en relation des conducteurs qui voyagent avec des places libres avec des passagers recherchant un trajet sur le premier site européen de covoiturage.

10k

Estimated Revenue

5.36M

Website Visitors

1.9/5

Trustpilot Score

What are the monthly traffic metrics for Blablacar?

6/mo Traffic Growth

-8.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

7.4Mins

Bounce Rate

24%

How fast is Blablacar growing?

Blablacar has grown by 20.9% in the last 6 months according to SimilarWeb.

How do people interact with Blablacar?

Last month, Blablacar received 5M visitors who spent an average of 7.4 minutes on the website and visited 11.0 different pages per session. Overall, 24% of people bounce on the first visit.

How do people find Blablacar?

2.6M people (49%) visit Blablacar directly. 2.2M (41%) people search for them in Google. Whereas, 27.6k (1%) discover Blablacar through Facebook, Reddit, and YouTube. 152.2k (3%) visitors come from Blablacar's email newsletters. Finally, 9.2k (0.2%) people come from affiliates and or paid referrals.

Who uses Blablacar?

Blablacar's top market is the France and they receive 5.1M (94.4%) people.
Then the 2nd is Belgium with 69.4k (1.3%).
The 3rd is is Switzerland with 67.3k (1.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Blablacar's customers say about them?

Review Score

1.9/5

Total Reviews

1330

Info

BlaBlaCar
5 Star
10.0%
4 Star
5.0%
3 Star
0.0%
2 Star
15.0%
1 Star
70.0%
Read reviews that mention
kamal Tarabine

Delays with no notification or customer service

Reviewed on 2021-05-17T13:47:12

We had a connecting bus from Lyon to Paris-Bercy, the bus came an hour late and we did not receive anynotifications or emails informing us about the delay We try to call customer service many times of course with no avail I won’t recommend this bus to anyone especially if you’d like to be at your destination on time.
read more
Makhrov Andrey

They block the account without explaining the reasons and the ability to restore it.

Reviewed on 2021-05-12T09:10:59

There was an excellent service for finding fellow travelers and drivers. My account is many years old.A week ago, they asked for a passport photo. I sent it. At first, everything was confirmed, and then blocked without explanation. Is this illegal data collection? I wonder who tolerates traveling companions on my behalf? There are a lot of reviews like mine recently, make conclusions.
read more
Igor Colonizer

You can't just text anymore.

Reviewed on 2021-04-28T13:49:47

It's a nice idea, super friendly organization but we can't talk about literally anything in the chat.I posted a ride, 2 girls texted me, then one of them sent a request for the pick up and drop off location but I see that the price has shrunken to half of the original one. I asked her, did you do this? She said no. I replied: Strange ?. That message never went through, the website blocked it. Then I wrote I can't talked about prices cause they will block the messages. Nothing went to her, and I was so angry because I actually wanted to play by the rules. But they cancelling my texts like I'm a child. Ridiculous and unprofessional.
read more
Luca Proculo Gentile

Blablacar is simply a transportation…

Reviewed on 2021-04-03T20:05:29

Blablacar is simply a transportation revolution. It´s the Airbnb of car transportation. The only pity is that you NEED to choose a country before accessing the website,this is detrimental to the countries where there is no official website. Because actually people can still post rides in that countries, but not being able to select them makes people (erroneously) thinking that you can´t find rides in countries not listed. So I suggest making a universal website where you just choose the language.
read more
James Stone

I had a couple of rude drivers

Reviewed on 2021-03-26T11:29:41

I had a couple of rude drivers, but I guess that's not always easy to prevent for BlaBlaCar. Overall,great concept, convenient, and...well, you get what you paid compared to other public / private transport
read more
Anton

A sad "Silicon-valley"/startup style failure.

Reviewed on 2020-12-25T19:10:17

A sad "Silicon-valley" style failure. Before there were free sites that permitted contact exchange between riders and drivers. Now there is blablacar,who monopolize the whole market. It's time they got attacked in court for abuse of dominance. A nasty trick to do to a company? Well, unnecessary if the service is really good. Blablacar is medium. Map finder doesn't work well, plenty of bugs, strange price policies.. And the list goes on. Hire a real PO (like me!) if you want to get things done. But honestly the company is clearly going down the drain so Im not sure I'd accept. The current trip i was looking at: they take 27% of the price.
read more
Shrey Shah

I booked a trip from Aix en Provence to…

Reviewed on 2020-11-29T19:58:03

I booked a trip from Aix en Provence to Barcelona and back. They cancelled the trip and I have not received a refund.Their request page doesn't let you submit requests. Reach me at my email to sort this out.
read more
Amr Hussein

It was a terrible day and experience…

Reviewed on 2020-10-31T19:13:35

It was a terrible day and experience when I decided to use Blablabus. I was going from Berlin Hbf to Hamburg,then from Hamburg to Osnabrück by another bus. There was an hour in between the buses in Hamburg. But the Blablabus departured 50 minutes late from Berlin which lead me to loss the second bus from Hamburg to Osnabrück. Using Blablabus was a mistake and I won't make it again.
read more

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