Review (August 2025)

Flattering dresses and skirts, perfect-fitting pants, beautiful blouses, and more. feminine. modern. thoughtful. elegant. shop ann taylor for a timelessly edited wardrobe.

249.93M

Estimated Revenue

4.9M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Ann Taylor?

Estimated Revenue (2020)

$249.93M

Total Employees

1100

Founded

1954

Industry

Retail

Location

McLean, United States

About

Ann Taylor: Flattering dresses and skirts, perfect-fitting pants, beautiful blouses, and more. Feminine. Modern. Thoughtful. Elegant. Shop Ann Taylor for a timelessly edited wardrobe.

Social Links

Alexa Ranking: 47679

What is Ann Taylor's Revenue?

Ann Taylor's estimated revenue for 2024 is $249.93M.

What does Ann Taylor do?

At Ann Taylor we believe in making you feel as beautiful, stylish and smart inside our clothes as you look on the outside. Whether it's a really big day or those just-as-important everydays—we believe in making you feel chic and confident every step of the way. Because when you feel at your best, you are at your best. We should know…we wear our clothes too.

What are the monthly traffic metrics for Anntaylor?

6/mo Traffic Growth

-17.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

5M

Time on Site

9.2Mins

Bounce Rate

38%

How fast is Anntaylor growing?

Anntaylor has grown by -11.1% in the last 6 months according to SimilarWeb.

How do people interact with Anntaylor?

Last month, Anntaylor received 5M visitors who spent an average of 9.2 minutes on the website and visited 8.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Anntaylor?

2.3M people (46%) visit Anntaylor directly. 1.7M (35%) people search for them in Google. Whereas, 165.6k (3%) discover Anntaylor through Facebook, Reddit, and YouTube. 189k (4%) visitors come from Anntaylor's email newsletters. Finally, 435.9k (8.9%) people come from affiliates and or paid referrals.

Who uses Anntaylor?

Anntaylor's top market is the United States and they receive 4.8M (97.2%) people.
Then the 2nd is Canada with 31.9k (0.7%).
The 3rd is is Australia with 7.5k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Anntaylor's ads on Google?

Google Ads

anntaylor.com - Ann Taylor® Official Site - New Summer Collection‎

https://www.anntaylor.com/ann-taylor-factory-stores/cat2480001

Discover The Perfect Summer Pieces For The Season. Shop Ann Taylor® Today. Modern Essentials · Always Versatile · Petite & Tall Styles · Endless Outfits · Free Shipping $125+

AnnTaylor.com - Ann Taylor® Official Site

https://www.anntaylor.com/

Shop the Summer Collection. From Professional Attire to Casual Clothing, We Have You

AnnTaylor.com | Ann Taylor® | New Spring Collection‎

https://www.anntaylor.com/

Rating for anntaylor.com: 4.8 - Order accuracy: 95–100% Shop Fresh & Fashionable Spring Favorites. Explore The Ann Taylor® Spring Collection! Petite & Tall Styles. Modern Essentials. New Spring Styles. Types: Dresses, Blouses, Sweaters, Pants, Skirts, Sui

Ann Taylor® Women's Suits | New Fall Collection‎

https://www.anntaylor.com/suits/cata000013

Rating for anntaylor.com: 4.8 Find Office-To-Off-Duty Style Inspiration. Shop The Ann Taylor® Fall Collection. Petite & Tall Styles. Free Shipping $125+ Endless Outfits. Modern Essentials. Always Versatile.

Ann Taylor® Womens Suits - New Winter Collection‎

http://www.anntaylor.com/suits/cata000013?cid=AT-G-NB-Suits-Primary-EX|Suits-General-Women

Find New Winter Styles Perfect For The Season. Shop Ann Taylor® Today. Types: Suit Jackets, Suit Pants, Suit Skirts, Suit Dresses, All Season Suits, Tropical Wool Suits, Triacetate Suits 149-151 Fifth Avenue‎ - (212) 253-1445‎ - Open today · 10:00 AM – 9:

What do Anntaylor's customers say about them?

Review Score

1.9/5

Total Reviews

38

Info

Ann Taylor
5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Linda

My order was canceled My order was canceled with the help of customer7602843131

Reviewed on 2021-05-18T20:26:23

My order was canceled, and I received an email that the item was no longer available.I checked the website and the item was still available at 3 times the cost I paid. So, I contacted customer service. was very nice and respectful. I asked them to refund my amount and they did but First and last time shopping at this website and store.
read more
Alice Peter

Ann Taylor is the best

Reviewed on 2021-04-23T15:13:20

I love dresses, and Ann Taylor carries stylish dresses. They have elegant and fashionable dresses and the quality is good ?????
read more
Rosa Celorio

I am writing this review to warn future…

Reviewed on 2021-04-21T00:03:33

I am writing this review to warn future customers of Ann Taylor that it is better to shop at other stores.I was a very loyal customer of Ann Taylor for years, making orders for delivery every two months. The last order has not arrived and it has been a few weeks already. The Customer Service at Ann Taylor has been absolutely terrible. I have tried to reach them by phone, email, and chat, and all they say is that they need to conduct a full investigation to offer me any refund. Their attitude has been very unprofessional and unresponsive so far. Completely unacceptable. There is a reason why this company is almost bankrupt. Do not shop there! There are other stores that are better and more responsive to consumer needs.
read more
Yelena Swain

Worst company for delivery.

Reviewed on 2021-04-20T20:54:53

I shop Ann Taylor for long time and it was pleasant experience. Last couple months I experience a lot of problems with Ann Taylor delivery.It was late for couple times .This time they are late and told me that they need another 12 business days to delivery my order. I am not ordering from Ann Taylor anymore. Updated: I received email from Ann Taylor that my items are not available anymore .I called customer service and associate said that it is available and kindly reordered for me .I received only 1 items from 4 .When I start calling and asking for rest if my order ,my items became unavailable again. So ,dear customers, please be aware, you might never get your order .
read more
Jackie Bolyard

I would give them zero if I could I…

Reviewed on 2021-04-11T19:30:46

I would give them zero if I could I returned two items I purchased online and they never gave me my refund even though I have the tracking info that shows it was returned to them.Customer service keeps telling me to wait for an email. It's been months! And they never sent me the clothes back either. Don't buy from online if you want this to happen to you.
read more
Joanne

I have been a long time customer of…

Reviewed on 2021-03-23T14:56:20

I have been a long time customer of Ann Taylor. I recently purchased some clothes from them online and was really disappointed to learn that they charge you to return items.In this day and age during covid you would think that a store would want to encourage not discourage online purchases. What a rip off. I anticipate that this does not bode well for their companies future. I will never order anything from them online again.
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Norma Urcia

I came in their outlet store on Tanger…

Reviewed on 2021-01-29T16:14:52

I came in their outlet store on Tanger Outlet I just had 2 steps from the door the woman thereaggressively asked me right away”Are you looking something in particular?” I answered “I want to look for a fitted top” She replied back “ oh just browsing “ That was enough for me to turn my back and walk out. How rude! First time I encounter something like that. There’s no body in the store but rhe two of them. I have shipped there a lot One of my favorite stores because of their petites Now they have lost one good customer. Bad customer service. One good customer lost during this pandemic time . Congratulations!!!!
read more
LF

I placed an order on December 2nd that…

Reviewed on 2021-01-11T21:16:43

I placed an order on December 2nd that was shipped in 3 separate packages. One of the packages has not moved since December 9th.They keep telling me it's "on it's way" when it is clearly not. I've contacted customer service FIVE TIMES for a refund and keep getting the run around. Terrible and very disappointing for a company I used to love. No more.
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