Review (July 2025)

10k

Estimated Revenue

22.94M

Website Visitors

2.7/5

Trustpilot Score

What are the monthly traffic metrics for Alza?

6/mo Traffic Growth

34.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

23M

Time on Site

6.9Mins

Bounce Rate

33%

How fast is Alza growing?

Alza has grown by -18.9% in the last 6 months according to SimilarWeb.

How do people interact with Alza?

Last month, Alza received 23M visitors who spent an average of 6.9 minutes on the website and visited 8.0 different pages per session. Overall, 33% of people bounce on the first visit.

How do people find Alza?

10.9M people (48%) visit Alza directly. 9.1M (40%) people search for them in Google. Whereas, 1.2M (5%) discover Alza through Facebook, Reddit, and YouTube. 897k (4%) visitors come from Alza's email newsletters. Finally, 197k (0.9%) people come from affiliates and or paid referrals.

Who uses Alza?

Alza's top market is the Czech Republic and they receive 22.2M (96.7%) people.
Then the 2nd is Slovakia with 283.5k (1.2%).
The 3rd is is Germany with 88.6k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Alza's ads on Google?

Google Ads

Bazar televize - Vyberte televizi na Alza.cz

https://www.alza.cz/televize/bazar-pouzite-zbozi/u18849604.htm

Neváhejte a vyberte si z nabídky použitých televizí. Nákupy z bezpečí domova. Pobočky po celé ČR. Bezpečné nákupy. Spolehlivě a bezpečně. Doručení až domu. Rychlý a bezpečný nákup. Bezkontaktní výdej zboží. Tisíce produktů skladem.

Autobaterie - Doručení do 24 hodin

https://www.alza.cz/auto/autobaterie/18860269.htm

Vyberte si, jestli Vám zboží dovezeme domů, na pobočku nebo do jednoho z našich Alzaboxů. U nás si vybere každý! Obrovský sortiment na Alza.cz. S výběrem Vám rádi...

Kuchyňské potřeby na Alza.cz - Nakupte bezpečně

https://www.alza.cz/kuchynske-potreby/18858834.htm

Zboží vám dovezeme domů nebo na jednu z 41 poboček nebo 752 Alzaboxů. Široký sortiment a tisíce produktů skladem. Objednejte si ještě dnes na Alza.cz.

Spotřebiče pro domácnost Kluge | Alza.cz

https://www.alza.cz/spotrebice-pro-domacnost/18850352.htm

Dětská výživa na Alza Maxi. Vyberte si to nejlepší! Alza Maxi Drogerie přímo pro Vás. Nakupte ještě dnes z pohodlí domova na NEJspolehlivějším e-shopu v ČR. Spolehlivě a bezpečně. Nákupy z bezpečí domova. Rychlý a bezpečný nákup. Bezkontaktní výdej zboží.

Keyword: alza cz praha

Běžecké boty - Alza.cz - Doručení do 24 h

https://www.alza.cz/sport/bezecke-boty/18868867.htm

Běžecké boty. Široký výběr sportovních potřeb na Alza.cz. Spolehlivě a bezpečně · Rychlý a bezpečný nákup · Tisíce produktů skladem · Nákupy z bezpečí domova · Bezkontaktní výdej zboží · Doručení až domu · Pobočky po celé ČR.

What do Alza's customers say about them?

Review Score

2.7/5

Total Reviews

1793

Info

Alza

[email protected]

+44 (0)203 514 4411

5 Star
5.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Milan Lipowski

Excellent in Czech republic, failing in UK

Reviewed on 2021-05-21T21:22:35

Keeping the long story short I have to say Alza is very good company in Czech republic.Pricing is reflecting excellent services. I never had an issue to return product and get refund, or return product A and get product B. Delivery is very fast. They really do excellent services here. UK customers should avoid this company in UK, because if you will request for some reason refund (or repair service), it will be long process. I understand the company wants expand their business, but they should not do it when they are not able manage business directly in UK. So if you are in UK, I hope you've found my review helpful. Look for different company operating directly in UK.
read more
Ricardo Gontijo

I have bought a Samsung Galaxy A51

Reviewed on 2021-05-17T07:14:03

I have bought a Samsung Galaxy A51, and asked for the delivery method as Alzabox, and besides it takes 4 days more than the expected delivery time,I received a code, and now, what was there was a watch, I want my phone, I pay for it, and I need to receive it today, I don't want any watch, please solve this issue asap, I already sent 2 photos to Alza by email of this watch, I don't know what else I have to send, please fix this problem today
read more
An Dang

Good experience so far.

Reviewed on 2021-04-15T12:05:56

Good experience so far.
Dawn

Faulty product not resolved

Reviewed on 2021-04-15T10:54:48

I bought a vacuum cleaner July last year that is not working. I have tried to return it several times for months.The vacuum has barely been used. They keep declining. I even took a video of the issue at their request I am extremely disappointed. The customer service sending round in circles.
read more
Andreea Diaconescu

Bakery Tefal PF250135 Pain et tresors

Reviewed on 2021-04-13T13:41:23

My experience with the Bakery Tefal PF250135 Pain et tresors and the service post selling is awful! The compartiment created ad-hoc for the dry east is not opening /realising the east at the right moment therefore, the bread / pizza dough / cake does not expand. We tried all the receipts and different flavour / east. Same disastrous results. We brought the bakery machine to Tefal service in Brno / Czech Republic. They gave it back without being fixed - saying that the bakery machine is ok. We have pictures meantime using the bakery machine that proof the fact that the east is not released and that the dough is mixed or already the bread baked. Alza advised us to contact again Tefal service :) claiming that is Tefal who should help us :) Why are you selling products if you are not taking any responsibility and your Clients are not protected? Hopefully my review will be useful for your future victims!
read more
Gabriella Patkós

worst customer service and claim…

Reviewed on 2021-04-13T12:49:42

worst customer service and claim settling
Lothar Zietsch

In December 2020 I bought a Tunturi…

Reviewed on 2021-04-13T05:29:06

In December 2020 I bought a Tunturi rowing machine. The roles of the seat soon began to run out oftrue; Small parts have splintered off two rollers. My request for help with getting new roles was answered by saying that no spare parts can be obtained for this rowing machine and the only way to help is if I send the whole machine in. I don't think that's a good solution and a bad service.
read more
Steven Lockey

Ignores your consumer rights

Reviewed on 2021-04-09T20:15:35

If this company sends you a faulty product, DO NOT expect them to follow you consumer rights,they think their policies over-ride them. Repeated e-mails trying to explain to them result in them repeating the same 'our policy says' e-mail.
read more

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