Review (July 2025)

Airhelp - #1 air passenger rights experts ✅ add your flight details and find out how much compensation you could be owed in 3 minutes!

4.6M

Estimated Revenue

413.55k

Website Visitors

4.6/5

Trustpilot Score

What do we know about AirHelp?

Estimated Revenue (2020)

$4.6M

Total Funding

$12.22M

Total Employees

320

Founded

2013

Industry

Information Technology And Services

Last Funding Date

Venture (Round not Specified) May 2019

Location

Berlin, Germany

About

AirHelp: AirHelp - #1 Air Passenger Rights Experts ✅ Add your flight details and find out how much compensation you could be owed in 3 minutes!

Social Links

Alexa Ranking: 225067

What is AirHelp's Revenue?

AirHelp's estimated revenue for 2024 is $4.6M.

What does AirHelp do?

AirHelp is the world's largest organization specializing in air passenger rights, helping travelers get compensation for delayed or canceled flights and in instances of denied boarding. We take care of passengers' claims, develop innovative legal technology, educate travelers, and push for the growth and enforcement of air passenger rights worldwide. To date, AirHelp has aided more than 16 million people, and is available globally. We are here to help.

What are the monthly traffic metrics for Airhelp?

6/mo Traffic Growth

-22.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

414k

Time on Site

2.1Mins

Bounce Rate

54%

How fast is Airhelp growing?

Airhelp has grown by 59.3% in the last 6 months according to SimilarWeb.

How do people interact with Airhelp?

Last month, Airhelp received 414k visitors who spent an average of 2.1 minutes on the website and visited 4.0 different pages per session. Overall, 54% of people bounce on the first visit.

How do people find Airhelp?

143.6k people (35%) visit Airhelp directly. 238.3k (58%) people search for them in Google. Whereas, 10.2k (2%) discover Airhelp through Facebook, Reddit, and YouTube. 12.3k (3%) visitors come from Airhelp's email newsletters. Finally, 2.2k (0.5%) people come from affiliates and or paid referrals.

Who uses Airhelp?

Airhelp's top market is the United States and they receive 69.5k (16.8%) people.
Then the 2nd is Poland with 35.5k (8.6%).
The 3rd is is Germany with 34.6k (8.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Airhelp's ads on Google?

Google Ads

airhelp.com - Canceled or Delayed Flight? - AirHelp Can Help You‎

https://www.airhelp.com/en/

We've Helped 5+ Million Passengers. File Your Claim Now with AirHelp, World's #1 No Risks · Quick & Easy · 5 Million Customers · 9.5 Customer Satisfaction · No Hidden Costs

EU Flight Delay Compensation | Get Up To $700 per Passenger‎

https://www.airhelp.com/en/

Quickly Check Your Eligibility & Calculate How Much You Can Be Compensated! We've Helped Over 7 million Passengers. Easily Apply for European Flights Refund. No Risks. Quick & Easy. 9.5 Customer Satisfaction. No Hidden Costs. 7 Million Customers. Services

EU Flight Delay Compensation - Get Up To $680 Per Passenger‎

https://www.airhelp.com/en/

Quickly Check Your Eligibility & Calculate How Much You Can Be Compensated! Quick & Easy · 9.5 Customer Satisfaction · For Flights To & From EU · No Hidden Costs · No Risks

Claim for your Delayed Flight | Trust the #1 in Flight Refunds‎

https://www.airhelp.com/en/

We've helped 7+ Million passengers get their delayed flight compensation. Claim yours! You can get up to $700 for flight disruptions in/to/from Europe. Check your eligibility! No Risks. Quick & Easy. 10 Million Customers. No matter the flight cost. No Hid

Cancellation Flight Compensation | Get Up to $700 for EU Flights‎

https://www.airhelp.com/en/

We've Helped Over 10 Million Passengers. Easily Apply for European flights refund. Get a Compensation up to $700 per Passenger. Check your Eligibility for Free. 10 Million Customers. No Hidden Costs. No matter the flight cost. No Risks. 9.5 Customer Satis

What do Airhelp's customers say about them?

Review Score

4.6/5

Total Reviews

103542

Info

AirHelp.com
5 Star
61.1%
4 Star
16.7%
3 Star
5.6%
2 Star
0.0%
1 Star
16.7%
Read reviews that mention
hope

After 4 years the case not resolved!

Reviewed on 2021-05-25T14:59:46

After 4 years, case is not resolved.Only emails how they still working on my case,with zero progress.Shame on you.
read more
Basty

Recommended!

Reviewed on 2021-05-25T09:34:36

Persisted with my case and got the right result! Thank you very much! Definitely recommend!
Marko Metra

Didn't expected whet this compensation…

Reviewed on 2021-05-25T09:07:26

Didn't expected whet this compensation will be payed. And so quick. Thank You very much!
CHEE YANG NG

Absolutely terrible

Reviewed on 2021-05-24T10:30:03

Absolutely terrible! Complete SCAM!! It's been almost two years now and constant follow-ups with poor /non-existent customer service and still no results!!!I don't usually write reviews, but i felt compelled that the public should know. Do know waste your time with these SCAM artists!!!!!!!!!!!!
read more
Alberta

Air Help keeps their word

Reviewed on 2021-05-23T23:43:58

Honestly I wasn’t expecting a resolution. Then after almost two years I won the claim and Air Helphelped me got my money back!
read more
Alexander Gogiberidze

My flight was delayed and I got compensation

Reviewed on 2021-05-22T11:13:26

My flight was delayed. some months after I heard about Airhelp.com that helped people whose flights were delayed or cancelled.So I decided to send my flight details and other required information to Airhelp.com to get the compensation. The whole process happened online and it was simple and transparent. I actually got compensated after several months and soon I got funds credited on my bank account.
read more
Peteris Kruze

Airhelp got it

Reviewed on 2021-05-22T10:08:36

My flight from Lisbon to Azores was cancelled and had to overnight in a location far from Lisbon.I submitted all the reimbursement paperwork myself but got no response from the airline. I was skeptical that any outside negotiator could process the claim but AirHelp was able to negotiate the claim and I received a satisfactory refund. I got my refund just a few days after approval. Well done!
read more
Layloo Miah

Our flight from Heathrow with Qatar.

Reviewed on 2021-05-21T20:56:55

Our flight from Heathrow with Qatar airlines to Dhaka via Doha, encountered problems from the start.We were delayed six hours at London hence our two other subsequent flights were also missed, making a day lost in all. Qatar offered the minimum support in providing replacement tickets for the onward flight from Dhaka plus very limited food vouchers at Doha’s 11hour wait. They did not offer overnight hotel stay. Almost on arrival at our destination, we received an email from trustpilot.com explaining how they could get compensation from Qatar on our behalf. The process was simple and the money was sitting with trustpilot waiting for us to collect. In fact we had forgotten all about it for three months, so it was a nice surprise when we did receive it, as we did not expect anything, because my travel and bank insurance did not pay.
read more

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