Review (August 2025)

The asean super app for booking flights, hotels, activities, food, unlimited deals and so much more! check out airasia.com and get only the best deals today!

2.26B

Estimated Revenue

7.98M

Website Visitors

1.2/5

Trustpilot Score

What do we know about AirAsia?

Estimated Revenue (2020)

$2.26B

Total Employees

11000

Founded

2001

Industry

Airlines Aviation

Location

KLIA, Malaysia

About

AirAsia: Fly with WiFi on AirAsia! Enjoy inflight wifi internet onboard with airasia wifi. Buy an internet plan now to stay online throughout the flight.

Social Links

Alexa Ranking: 24084

What is AirAsia's Revenue?

AirAsia's estimated revenue for 2024 is $2.26B.

What does AirAsia do?

We started off in 2001 as just an airline, but we are now something much, much more. Our products and services make it easier, cheaper and more convenient for people to visit places and shop for their travel and lifestyle needs. Our businesses now include an online marketplace (airasia shop) for food and groceries (airasia food, airasia fresh). We are making logistics and banking more accessible (Teleport, BigPay), linking farms with businesses (OurFarm), and offering online tech education and entrepreneurship (Redbeat Academy). airasia.com, our one-stop travel, e-commerce and fintech platform, offers more than 15 lines of products online and by a super-app -- from travel to lifestyle to finance, there is something on airasia.com for everyone.

What are the monthly traffic metrics for Airasia?

6/mo Traffic Growth

-43.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

6.8Mins

Bounce Rate

29%

How fast is Airasia growing?

Airasia has grown by -51.5% in the last 6 months according to SimilarWeb.

How do people interact with Airasia?

Last month, Airasia received 8M visitors who spent an average of 6.8 minutes on the website and visited 6.0 different pages per session. Overall, 29% of people bounce on the first visit.

How do people find Airasia?

4M people (50%) visit Airasia directly. 3.5M (44%) people search for them in Google. Whereas, 159.9k (2%) discover Airasia through Facebook, Reddit, and YouTube. 160.9k (2%) visitors come from Airasia's email newsletters. Finally, 46k (0.6%) people come from affiliates and or paid referrals.

Who uses Airasia?

Airasia's top market is the Malaysia and they receive 3.6M (44.9%) people.
Then the 2nd is Thailand with 1.2M (14.6%).
The 3rd is is Philippines with 759.4k (9.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Airasia's ads on Google?

Google Ads

AirAsia.com - AirAsia Online Booking‎

http://www.airasia.com/ot/en/home.page

Lowest Fares, Widest Network. Book Cheap Flights Today! Easy Check-In · Connecting Flights · Car Rental Service · Over 120 Destinations Destinations: Bangkok, Kuala Lumpur, Phuket, Bali, Singapore, Krabi

airasia.com - AirAsia Official Website‎

http://www.airasia.com/ot/en/home.page?cid=1

Whatever Your Travel Needs. Book Now & We Will Take You There! Car Rental Service · Over 100 Destinations · Easy Check-In · Connecting Flights

AirAsia.com | AirAsia Online Booking‎

https://www.airasia.com/

Travel To Awesome Destinations. Book Online & Fly Now! Download Mobile App. Search Flights. Highlights: Low Fares To Over 130 Destinations, Range Of Innovative And Personalized Services.

AirAsia.com | AirAsia Online Booking‎

https://www.airasia.com/en/home.page

Travel To Awesome Destinations. Book Online & Fly Now!

AirAsia.com | AirAsia Online Booking‎

https://www.airasia.com/en/home.page

Travel To Awesome Destinations. Book Online & Fly Now!

What do Airasia's customers say about them?

Review Score

1.2/5

Total Reviews

549

Info

AirAsia
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
My Shared Shelf

AVOID AT ALL COSTS. Stealing your money, no humans to talk to

Reviewed on 2021-05-17T09:35:09

Air Asia cancelled my flight in 2020 due to covid. I got refunds from every airline. Not from Air Asia.For a year they kept me waiting on a "refund case-ticket" to say: no refund, only credit points for 2 years. Then they closed the case without notice. There is no human to talk to, just the stupid Ava robot who will obviously push you back on requesting refunds, as it is not an option. SCAMMERS, YOU STEAL MONEY.
read more
Zhiyong

Without going into detail

Reviewed on 2021-05-16T07:06:08

Without going into detail, I'll add my review to the huge list. they canceled a flight at last minute because of covid,then would said they would refund, but have not. Avoid this airline.
read more
Rosa j.

Air Asia is an awful company

Reviewed on 2021-05-12T07:32:57

Air Asia is an awful company, I'm still waiting for my refund since March 2020. They keep sending me emails like your refund has been rejected,then you need to send some documents to Asia, then your refund has been processed and the last one "your case has been closed" JOKERS! I didn't receive any penny. They cancelled so many flights and they kept the money of their customers!! Shame of you
read more
Paul Bernard Castro

SCAMMERS WHERE ARE MY REFUNDS

Reviewed on 2021-05-10T21:17:49

SCAMMERS WHERE ARE MY REFUNDS
Maria S

Awful customer services

Reviewed on 2021-05-10T05:53:19

Awful customer services. They need to upgrade or just get rid of ask Asia what a scam
D Expats

AVA AIRASIA

Reviewed on 2021-05-08T05:42:27

AVA, what can I say...been looping for 1h on whatsapp support for soemthing that could have been 5 minutes call.This company is terrible, from planes to customer services they are toilet.
read more
Rizka Adelia Maharani

My flight got canceled less than…

Reviewed on 2021-05-02T22:15:27

My flight got canceled less than 24hours before departure, rescheduled to another time that didn't match my schedule,and ended up flying with another airline. I had to BEG just to get my own money back, even the flight was canceled by themselves. It's been almost a year, and haven't received my refund.
read more
Jesse Millemaci

Obsiously a terrible flight service

Reviewed on 2021-05-02T16:44:45

Obsiously a terrible flight service. And also the are teamed up with Kiwi.com now to also provide a terrible booking service.Still waiting for a refund due to airasias own cancellation, not my choice. Over 1 year ago. Congratulations on becoming the worst service in history.
read more

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