Reviewed on 2021-05-03T17:49:48
excellent very good
terrible support and has the nerve to…
Reviewed on 2021-04-29T11:27:03
terrible support and has the nerve to charge 50 euros for non-perishable goods if they claim that you 'missed'the delivery. The delivery fee is 3-5 euros and you get to resell the items. Watch out for competitors who will do better than you as you lose out on loyal customers who do no longer care for your monopoly-like strategiesread more
racial profiling continues
Reviewed on 2021-04-19T15:46:42
Stop profiling based on race or ethnic background, it is highly unethical and disturbing.Please give anti-bias training to your young employees, train them to discern based on suspicious behavior panthers rather than appearance (color, size).
Train your employees to stop lying recognize they act on their own bias, teach them to apologies when wrong, it is humane to make mistakes, however harmful to your brand and inhumane not to recognize when making one, especially when the mistake is based on personal racial assumptions.
This will become a big issue in the future if not addressedread more
It’s a great supermarket and when you…
Reviewed on 2021-04-13T09:54:40
It’s a great supermarket and when you have a problem they sort it out as soon as possible!
1113 euro 92551166 order number sent…
Reviewed on 2021-04-12T15:21:55
1113 euro 92551166 order number sent bitcoin 261153.lbd vallue 25647,00 dollars had to declare itstolen in January while the system build in let me hear what their up to their working with childmolestors pedophile ghb rapist drugdealers and to top it off criminal insane bitcoin thieves gives super administrator microphone on function to me tell give me my groceries and changeread more
Stop invading privacy and breaking the democratically accepted laws, this is EU not Germany 1941
Reviewed on 2021-02-05T14:08:46
As much as anyone can understand the pressure on the store owners with regards to the recommendations for wearing a face mask,the employees or shift managers are not authorised by any law accepted by democratic process to ask for personal medical information. And on the basis of that only a few of employees at AH Westwijkplein are discriminating people who refuse to disclose their personal medical details in public. More so, their actions are unlawful and outright ridiculous, since the cleaning of the shopping trollies is less than superficial. Many employees do not wear masks correctly (on their chin or under the nose). Not to mention the amount of clients who unknowingly keep touching their face and then articles with their bare hands. In case anyone failed to update themselves on how this virus is effectively transmitting, then I give up. But I do promise that legal prosecution due to discrimination and invasion into private information, unlawful requests and claims, will follow along with the media presence.read more
Reviewed on 2020-12-30T19:31:00
It's complete shiet, I was waiting a whole fricking day to know when exactly my order will be delivered...
In the end,after a whole day, its 20:30 and the delivery boy just came and said, he don't have my order and I suppose to pay for delivery and some stickers that company gave me to my alcohol order that did not came to me..........read more
Supervisor made us feel like thieves
Reviewed on 2020-12-16T21:50:33
The supervisor approached us to tell us that we needed to put our groceries inside our baskets.We always use the code scanner and put our groceries in our bags, we even have a carrier for the bags. We had no idea it was not allowed, we're expats.
When she approached us we explained that we did not speak Dutch to which she proceeded to raise her voice at us and tell us in English to put the groceries in the baskets in a very rude way, kind of making an unnecessary scene in the process, which was really embarrassing.
After that, we asked for assistance from another employee while paying for the groceries and we noticed that afterwards this same supervisor quickly approached the employee and asked her something while looking directly our way. It made us feel really "watched", as if we were little kids causing trouble in the store or like thieves, as if we were trying to steal something and we needed to be followed and supervised.
We do weekly trips to this AH, at least twice a week, we don't think it was necessary to treat us this way. A simple explanation, in a polite way would have been enough.read more