Review (August 2025)

Extra 40% off for new customers with code nc40 + additional 5% with autoship & save. fast free shipping $49+. same medications as the vet, for less.

305.84M

Estimated Revenue

1.95M

Website Visitors

3/5

Trustpilot Score

What do we know about 1800PetMeds?

Estimated Revenue (2020)

$305.84M

Total Employees

130

Founded

1996

Industry

Retail

Location

Delray Beach, United States

About

1800PetMeds: Extra 35% off for New Customers with code NC35. Fast Free Shipping $49+. America's Largest Pet Pharmacy. Same medications as the vet, for less.

Social Links

Alexa Ranking: 24367

What is 1800PetMeds's Revenue?

1800PetMeds's estimated revenue for 2024 is $305.84M.

What does 1800PetMeds do?

PetMeds® is America's Largest Pet Pharmacy, a publicly traded company (NASDAQ: PETS). We deliver prescription and non-prescription pet meds along with health and nutritional supplements for dogs, cats and horses at substantial savings directly to you. We serve millions of satisfied customers nationwide from one location.

What are the monthly traffic metrics for 1800petmeds?

6/mo Traffic Growth

-1.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.9Mins

Bounce Rate

55%

How fast is 1800petmeds growing?

1800petmeds has grown by 1.8% in the last 6 months according to SimilarWeb.

How do people interact with 1800petmeds?

Last month, 1800petmeds received 2M visitors who spent an average of 2.9 minutes on the website and visited 3.0 different pages per session. Overall, 55% of people bounce on the first visit.

How do people find 1800petmeds?

890.6k people (46%) visit 1800petmeds directly. 843.8k (43%) people search for them in Google. Whereas, 9.8k (1%) discover 1800petmeds through Facebook, Reddit, and YouTube. 132.5k (7%) visitors come from 1800petmeds's email newsletters. Finally, 47.6k (2.4%) people come from affiliates and or paid referrals.

Who uses 1800petmeds?

1800petmeds's top market is the United States and they receive 1.9M (97.4%) people.
Then the 2nd is Canada with 13.6k (0.7%).
The 3rd is is Korea, Republic of with 7.5k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are 1800petmeds's ads on Google?

Google Ads

PetMeds®: Official Site - America’s Trusted Pet Pharmacy

https://www.1800petmeds.com/home

Trusted Care for Healthy Pets - Free Treats with Every Order Plus Savings up to 30% Off. PetMeds Makes It Convenient For You, With Same Medication As The Vet, For Less! Price Match Guarantee. Top Brands, Lower Prices. Buy More, Save More. Free Shipping $49+.

1-800-PetMeds®: Official Site - Fast Free Shipping On Pet Meds

https://www.1800petmeds.com/

Trusted Care For Your Pet - Rely On Our Expert Pharmacists & Free Ask The Vet Service

1-800-PetMeds®: Official Site - Save Time With Easy Refills

https://www.1800petmeds.com/

Trusted Care For Your Pet - Rely On Our Expert Pharmacists & Free Ask The Vet Service. Enjoy Fast, Free Shipping On Orders $49+ With 100% Satisfaction Guaranteed! 10 million customers. Fast, helpful service. Buy More Save More. 100% guaranteed.

1-800-PetMeds®: Official Site - Fast Free Shipping On Pet Meds

https://www.1800petmeds.com/

Trusted Care For Happy, Healthy Pets - Plus Savings up to 30% Off. Rely On Our Expert Pharmacists. 100% Satisfaction Guaranteed. 100% guaranteed. Buy More Save More. Fast, helpful service. 10 million customers. Types: Flea & Tick, Heartworm, Medications.

1800PetMeds®: Trifexis - 35% Off Plus Free Shipping

https://www.1800petmeds.com/Trifexis-prod11190.html

Enjoy Fast Free Shipping On Orders of $49+, Plus Even More Savings With PetMeds Rewards. 1-800-PetMeds Makes It Easier For You, With Reminders For When It's Time To Refill. 100% guaranteed. Buy More Save More. Fast, helpful service. 10 million customers.

What do 1800petmeds's customers say about them?

Review Score

3/5

Total Reviews

25

Info

1800PetMeds
5 Star
50.0%
4 Star
0.0%
3 Star
5.0%
2 Star
20.0%
1 Star
25.0%
Read reviews that mention
T W

Horrible Company

Reviewed on 2021-05-05T13:58:45

I'd give zero stars if possible. I have ordered from this company four times and every time I receive emails telling me my vet requires me to send in a written prescription which is not true.My vet sends prescriptions via email and fax all the time. I called 1800petmeds and a representative said their system show a written prescription is required and when I told her that was not correct, her response was that there was nothing she could do. I had to call my vet and 1800petmeds three times each to get this taken care of. I also emailed about the issue and received a response that someone had called me and left a voicemail which was not true! It is a horrible company who doesn't care about its customers and lies!
read more
Shirley William

WORSE EXCUSE FOR PET PHARMACY !!!

Reviewed on 2021-04-21T16:52:58

I placed my 1st order on April 13, with all the necessary information. On the 14th I checked back myorder only to find that they had called the wrong vet office (this is the beginning of dealing with sheer stupidity!). I contacted them and advised them that their mistake. In the late afternoon of April 16th I checked the status of my order and it was still « pending vet approval ». Again I contacted them only to be told that it was too late and they will contact the vet the following day to get the approval and since I was running out of the meds, they would expedite my order overnight free of charge. Monday April 19 once again I checked to see if indeed my order was shipped and it was still « waiting for vet approval »! I contacted them again only to be told that « they had contacted the vet’s office and was put on hold »! I guess the hold time was unacceptable to them they hung up and DID’NT call back. While chatting online with the rep at 800petmeds, I was told they were currently contacting the vet’s office. I decided to call the vet’s office at the same time. I was on the phone with the pharmacist @ the vet’s office for apx. 5 minutes NO one from 800petmeds ever called them. Not to mention the pharmacist told me « I don’t know why they would be calling us when in fact they know any request for approval needs to be made via email »! So sent that message to 800 petmeds and I was told they were going to send the email request. Sigh, today April 21 I checked to see if my order was being processed once again it was still « waiting for vet approval ». Once again i contacted them and asked why this is still the case and I was told by Jacqueline that this medication « (Gabapentin) is handled differently than most meds because its a controlled substance and cannot be put through electronically. Therefore their pharmacists has to call them. Hummmm I thought they called yesterday and the day before that, and on Friday and Saturday! When I challenged her response, she graciously answered « our office is calling them now, check back later & you will see that took place » « Check back later » IS’NT THAT WHAT I HAVE BEEN DOING FOR THE PAST WEEK OR SO???? When I challenged her response she disconnected the conversation!
read more
Sally

Have used 1800PetMeds for years and…

Reviewed on 2021-03-05T23:30:28

Have used 1800PetMeds for years and always pleased with their service. Recently I had problems withmy vet responding to their request for a prescription but 1800PedMeds continued to contact them and expedited my order at no additional cost, when they finally received the information from my vet.
read more
A Bauer

I order Apoquel 16mg regularly or…

Reviewed on 2021-02-01T16:41:16

I order Apoquel 16mg, Sentinel & NexGard regularly or as-need from PETMEDS and break the Apoquel in half.Now our Pumpkin has a broken pelvis from slipping on the ice (4-deck steps) & the Vet has her off all meds for now. Keep any surface as clear as you can! Claws don’t matter! We have a doggie and kitty. Every time I order, I receive a ton of emails and useless coupons. I have unsubscribed to no avail. I will go elsewhere as First-time use coupons are as useless as the emails I receive immediately after purchasing an item from them. Requests to STOP go unanswered. Next time, I will go elsewhere! The delivery is good and they always include a doggie biscuit but, enough is enough! Following this review, I get yet another email from Petmeds! Unsubscribing does no good! Be warned!
read more
Norene Rodriguez

Worst Way to get medication for your…

Reviewed on 2021-01-09T14:11:13

Worst Way to get medication for your pet. They don't follow Dr's prescriptions directions and won't request written prescriptions.Verbal confirmation over the phone can leave room for error in properly administering your pet's med.
read more
Jonathan Shelley

Problems Resolved!

Reviewed on 2020-11-25T19:27:14

After hitting several roadblocks with the processing of a prescription, customer service reps at 1800PetMeds helped resolve the matter and provided overnight shipping at no added cost.They were quite helpful. Thank you!
read more
Gladys Ramirez

always on time with my orders and…

Reviewed on 2020-10-01T03:14:28

always on time with my orders and always great coupons!
Victoria Look

One Happy Customer!

Reviewed on 2020-07-30T18:21:20

I've used them for awhile now, have always had excellent fast service. Even when my vet wrote wrongsize weigh for my dogs heart guard they contacted me right away and called vet for me and took care of issue. Great customer service, and good prices for us on tight budgets! They definitely have my business!
read more

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